2009 LEXUS ES350 Complaints

View complaints related to 2009 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 LEXUS ES350
    - SARATOGA, CA

    "TAKATA RECALL" I RECEIVED RECALL NOTIFICATION IN MAY 2016. NOW 8 MONTHS PASSED, NO FURTHER ACTION. REMEDY IS NOT DONE. WE CAN'T USE FRONT SEAT SO THAT MY CAR ONLY CAN SHIP 4 SEATS. WHEN CAN YOU FIX IT? I AM SHOPPING FOR NEXT CAR FOR MY FAMILY - LUXURY SUV. THIS BAD EXPERIENCE ON RECALL MAKES ME DECIDE TO STAY AWAY FROM LEXUS IN THE FUTURE.

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - RICHMOND, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - SAN MARINO, CA

    TAKATA RECALL, WE RECEIVED THE LETTER FROM LEXUS ABOUT THE RECALL FOUR MONTHS AGO, AND DO NOT SEE ANY MORE ACTION TAKEN BY LEXUS TO REMEDY THE AIRBAG PROBLEM, WANT TO KNOW THE STATUS OF WHEN THE PROBLEM SHOULD BE FIXED.

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - SEBASTIAN, FL

    VEHICLE DASHBOARD IS MELTING AND CREATES A DANGEROUS ROAD GLARE WHEN DRIVING ON SUNNY DAYS OR HOT DAYS. IT IS ALSO A VERY STICKY SURFACE THAT IS STICKING TO EVERYTHING. THIS IS KNOWN PROBLEM ON LEXUS AND TOYOTA CARS. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - HILTON HEAD, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - PANORAMA CITY, CA

    TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - SUN CITY WEST, AZ

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ THE CONSUMER STATED IT HAS BEEN FIVE MONTHS. UPDATED 01/12/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - DULUTH, GA

    TAKATA RECALL I RECEIVED A LETTER FOR AIRBAG REPLACEMENT FROM LEXUS DIVISION, TOYOTA MOTOR SALES, USA INC. THIS JULY. BUT SO FAR I DID NOT GET ANY FURTHER NOTICE OF IT. PLEASE LET ME KNOW WHEN THE REMEDY WILL BECOME AVAILABLE. BEST REGARDS,

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - WASHINGTON, DC

    A1 INCOMING EMAIL: LETTER FROM CONSUMER RE 2009 LEXUS 350ES AIR BAG RECALL SAFETY DEACTIVATION. *SMD THE CONSUMER RECEIVED AN AIR BAG RECALL IN MAY 2016. THE CONSUMER STATED IT WAS UNACCEPTABLE, TO WAIT SO LONG FOR A REMEDY. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2009 LEXUS ES350
    - BOYENTON BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE