2012 LEXUS ES350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT SEPTEMBER 2017 IS WHEN THEY EXPECT TO START SENDING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL----IT IS RIDICULOUS TO SEND OUT NOTICES THAT ADVISE YOU TO NOT HAVE A PASSENGER-----PROVIDE COMPENSATION FOR A RENTAL CAR UNTIL IT IS FIXED

TAKATA RECALL: I RECEIVED A LETTER FROM LEXUS IN FEBRUARY 2017 INDICATING A RECALL ON THE TAKATA INFLATORS. THE LETTER STATES THAT UNTIL A REMEDY BECOMES AVAILABLE THAT NO OCCUPANT BE IN THE FRONT PASSENGER SEAT. IT FURTHER STATES THAT I WILL BE NOTIFIED WHEN THE REMEDY BECOMES AVAILABLE. THIS REMEDY IS NOT PRACTICAL AS IT IS OUR ONLY VEHICLE AND IMPOSSIBLE FOR US TO GET AROUND WITHOUT A PASSENGER IN THE FRONT SEAT. I AM VERY SURPRISED TO HEAR THAT THIS IS THE RECOMMENDED SOLUTION. WHEN DO YOU EXPECT TO HAVE THE SOLUTION AND CAN THE FIX BE PRIORITIZED SO THAT I AM CLOSER TO THE TOP OF THE LIST?

TAKATA RECALL--HOW LONG DO WE HAVE TO WAIT? WHAT'S A REASONABLE TIME? IF IT'S GOING TO TAKE YEARS WHY NOT AT LEAST DISCONNECT IT TILL IT CAN BE FIXED. IF METAL PIECES ARE GOING TO BE FLYING ARE THEY GUARANTEEING THAT IT WOULD ONLY HIT THE UNOCCUPIED PASSENGER SEAT WHAT IF SOMEONE IS SITTING IN THE BACK BEHIND THE PASSENGER SEAT. THIS IS RIDICULOUS!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL- YOUR DATABASE IS NOT UP TO DATE; I RECIEVED A RECALL LETTER FROM LEXUS AT BEGINNING OF THIS WEEK. I AM TRYING TO GET A RENTAL WHILE WE WAIT (MONTHS? YEARS? ) FOR THE PASSENGER SIDE (AS THE LETTER STATES, DOES NOT SAY THE DRIVERS SIDE)- WHAY IS THE BEST MAKE MODEL ETC FOR US TO GET? WE WERE TOLD TAKATA IS BEING USED TO REPALCE THE DEFECTIVE ONES! ISN'T THIS NOT RIGHT? LOVE TO KNOW MODELS. MALES THAT DON'T USE TAKATA.!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" WE JUST BOUGHT A LEXUS350ES IN SEPTEMBER 2016, AND WERE NOT AWARE OF THE TAKATA RECALL UNTIL WE RECEIVED A RECALL LETTER ON 2/17/17. THE LETTER STATED THAT "LEXUS IS CURRENTLY PREPARING THE REMEDY FOR THIS PROBLEM AND WILL SEND ANOTHER NOTIFICATION TO ALL AFFECTED OWNERS WHEN THE REMEDY BECOMES AVAILABLE. AND, WHAT SHOULD WE DO? "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AND, "WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS WILL CAUSE, BUT WE ARE TAKING THIS ACTION TO ENSURE YOUR SAFETY" ARE YOU FRICKIN KIDDING ME?? WE DID NOT BUY THIS SO CALLED, NICER CAR, AND SPEND THIS MUCH MONEY, TO NOT BE ABLE TO DRIVE IT WITH AN OCCUPANT...TO TRANSPORT, TO GO TO & FROM WORK, OR SHOP, TO DO THAT PART OF OUR LIFE THAT REQUIRES A VEHICLE!!! NO, NOTHING HAS HAPPENED YET, AND WE HAVE NOT BEEN IN AN ACCIDENT THAT WOULD TRIGGER THE AIR-BAD TO INJURE OR KILL THE PASSENGER; BUT HOW CAN WE UTILIZE THE CAR IF IT IS DANGEROUS TO OUR LIFE AND NEEDS A REPAIR, THAT IS NOT EVEN AVAILABLE?? ON TOP OF ALL THIS, WHEN WE WERE DOING THE PAPERWORK TO PURCHASE THIS CAR FROM CARMAX, AND IT CAME TO THEIR DISCLOSURE FORM "IMPORTANT INFORMATION REGARDING YOUR PURCHASE- MANUFACTURER RECALLS AND ACKNOWLEDGMENT", IT INDICATED THAT THE BOX MARKED WAS " NO OPEN RECALLS REPORTED BY NHTSA". THE TAKATA RECALL WAS A REPORTED RECALL! WE WOULD NOT HAVE PURCHASED THIS LEXUS ES350 IF WE HAD KNOWN ABOUT THIS AIRBAG RECALL. AND, IF THE FORM THAT CARMAX USED STATING THAT THERE WERE NO RECALLS, STATED THAT THERE WAS AN AIRBAG RECALL IN MASSIVE NUMBERS; WE WOULD HAVE INVESTIGATED AND REALIZED THAT THIS RECALL DID NOT HAVE A REMEDY, WE WOULD NOT HAVE BOUGHT THIS CAR!! I FEEL SCREWED WITHOUT A SOLUTION. WHAT DO WE DO? WHAT SOLUTION IS THERE FOR US SO THAT WE CAN DRIVE THE CAR SAFELY. ??? *TR