2010 LEXUS ES350 Complaints

View complaints related to 2010 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2010 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 LEXUS ES350
    - VERO BEACH, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - BELL HARBOUR, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE REPAIR WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/16/17*LJ UPDATED 01/11/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - SACRAMENTO, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - ST PETE, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - HUNTINGTON BEACH, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/21/17*LJ UPDATED 02/22/17.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 LEXUS ES350
    - SPRING, TX

    TAKATA RECALL, IN JUNE 2016 I RECEIVED IN THE US MAIL A NOTICE OF RECALL FOR THE FRONT PASSENGER AIRBAG. THE NOTICE ADVISED ME TO NOT DRIVE THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. IT IS 5 MONTHS LATER AND LEXUS STILL HAS NO SOLUTION OR AVAILABLE REMEDY FOR THIS SITUATION. IN THE MEANTIME THE RESALE PRICE OF THE CAR HAS FALLEN DUE TO THIS SITUATION. I WANT THE AIRBAG REPLACED BY LEXUS SOON.

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - IOLA, TX

    TAKATA RECALL. WE WERE NOTIFIED OF THE RECALL IN JUNE 2016. IT IS NOVEMBER AND WE HAVE RECEIVED NO FURTHER INFORMATION. SO FAR THE ONLY CORRECTIVE ACTION HAS BEEN TO NOT USE THE FRONT PASSENGER SEAT. IF THE PROBLEM IS SERIOUS, IT'S TIME TO FIX IT OR AT LEAST LET US KNOW WHEN IT WILL BE FIXED.

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - GILROY, CA

    TAKATA RECALL. IT HAS TAKEN TOO LONG TO RECTIFY THE DEFECT. THE RECALL WAS DATED JUNE 9 2016. TODAY IS NOVEMBER 1 2016. I HAVE LOST THE USE OF THE FRONT PASSENGER SEAT FOR ALMOST 5 MONTHS! WILL I BE COMPENSATED BY LEXUS/TAKATA FOR LOSS OF USE? WHEN CAN I EXPECT THE DEFECT TO BE FIXED?

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - HOUSTON, TX

    UP TO DATE, LEXUS STILL HAS KO REMEDY TO REPLACE THE PASSENGER AIR BAG! THEY CHARGE A LOT OF MONEY FOR THIS LUXURY VEHICLE BUT NOT FAST ENOUGH TO FIXED THE SAFETY ISSUE WHICH OBVIOUSLY COULD CAUSE SERIOUS INJURY OR DEATH. I ALWAYS HAVE MY 3 1/2 MONTH OLD BABY IN THE CAR AND I AM SCARED TO THINK ABOUT THE METAL FRAGMENTS THAT CAN HARM MY BABY ONCE THE AIRBAG IS DEPLOYED. COME ON LEXUS, HAVE THE HUMANITY IN FIXING THE DEFECTIVE AIR BAG YOU PLACED IN YOUR LUXURY CARS! YOU SHOULD GET IN TROUBLE OR BE FINED FOR ACTING SOOOO SLOW TO FIX THE ISSUE. I WONDER HOW MANY DEATHS HAVE BEEN REPORTED DUE TO YOUR LACK OF ACTION!

    Source: NHTSA WEB SITE
  • 2010 LEXUS ES350
    - IRVINE, CA

    TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE