2011 LEXUS ES350 Complaints

View complaints related to 2011 LEXUS ES350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2011 LEXUS ES350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LEXUS ES350
    - OAKDALE, NY

    AIR BAG DID NOT INFLATE VEHICLE STATIONARY IN TRAFFIC WHEN HIT FROM REAR DRIVING VEHICLE INTO ANOTHER CAR ON RT 27 SUNRISE HIGHWAY.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - BLOUNTVILLE, TN

    "TAKATA RECALL" A RECALL LETTER WAS RECEIVED IN DECEMBER FROM LEXUS STATING THAT UNTIL A REMEDY BECOMES AVAILABLE WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. THAT'S REALLY INCONVENIENT AND NOW I'M THINKING, SHOULD I, THE DRIVER, BE UP HERE AS WELL? IS MY SEAT SAFE? IT'S NOW ALMOST APRIL '17 AND STILL THERE IS NO UPDATE FROM ANYONE.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - HOUSTON, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - HOLLYWOOD, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/28/17*LJ THE CONSUMER STATED THE REAR DOORS BEZEL NEEDED TO BE REPLACED. UPDATED 07/12/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - MEMPHIS, TN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - BRADENTON, FL

    TAKATA RECALL. LEXUS NOTIFIED ME OF THE AIRBAG PROBLEM RECALL ON MAY 23, 2016. IT HAS BEEN 10 MONTHS SINCE I WAS NOTIFIED AND LEXUS CONTINUES TO TELL ME THEY ARE NOT PREPARED TO FIX MY CAR, AND THEY HAVE NO IDEA WHEN THEY CAN! TO MAKE MATTERS WORSE L RECENTLY TRIED TO TRADE-IN MY LEXUS AT A HONDA DEALERSHIP AND THEY DID NOT WANT THE CAR BECAUSE THE RECALL IS NOT FIXED ! RIGHTLY SO BECAUSE THEY SHOULD NOT BE ABLE TO SELL THE CAR WITH A RECALL NOT REPAIRED! SO I'M STUCK WITH IT TILL LEXUS CAN FIX IT. SO NOT RIGHT!!

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - LA VERNE, CA

    TL* THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS ES350
    - LOS ANGELES, CA

    TAKATA RECALL-I JUST RECEVE A NOTICE FEB 23RD 2017 AND THEY HAVE BEEN AWARE OF ISSUE SINCE MAY 2016.THEY HAVE NO SOLUTION BUT FO ME TO NOT HAVE PPL RIGJT IN MY FRONT SEAT.THAT UNACCEPTABLE. THEY ARE PUTTING MY FAMILY AT RISK AND TELL ME NOT TO UTILIZE MY FIURE TO FULL CAPACITY.NOT ONLY TJE SAFTY PART BUT I PAY MONTHY ON MY CAR AND THEY GONNA TELL ME THERE NO SOLUTION AFTER A YEAR.THEN I CALL THE NUMBER ON THE NOTICE AND THEY TOLD ME CALL MY NEAREST DEALER TO LET THEM DEAL WITH IT COMPLETELY UNACCEPTABLE I COULDNT EVEN REACH SOMEONE AT THE DEALER TO TALK TO.

    Source: NHTSA WEB SITE
  • 2011 LEXUS ES350
    - YORBA LINDA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE