2007 LEXUS GS Complaints

INNER REAR VIEW MIRROR DISCOLORATION INCLUDING BLACK STREAKS AND SPOTS MAKE IT IMPOSSIBLE TO SAFELY OBSERVE BEHIND VEHICLE. LEXUS HAS AN INTERNAL "SECRET" SAFETY TSIB L-SB-0043-16 BUT REFUSES TO ACKNOWLEDGE IT OR PERFORM A REPAIR, CLAIMING IT IS NOT THE SUBJECT OF A OFFICIAL RECALL. THIS IS A KNOWN ISSUE FOR MANY LEXUS OWNERS AND IS WIDESPREAD ACROSS NUMEROUS LEXUS MODELS OVER THE YEARS OF 2006 THROUGH 2009 AND INCLUDES GS300, GS350, GS430, GS450H AND GS460. I CALLED THE "LEXUS GUEST EXPERIENCE CENTER" AT THEIR 800 NUMBER AND THEY WERE EVASIVE AND COMBATIVE WITH ABSOLUTELY ONE GOAL IN MIND: NO SAFETY ISSUE WILL BE COVERED WITHOUT BEING FORCED INTO COVERAGE THROUGH A RECALL EVEN THOUGH THE SERVICE BULLETIN CLEARLY COVERS THE VIN OF MY 2007 GS350 AND CLEARLY IDENTIFIES THE DEFECTIVE MIRROR. SEARCHES ACROSS THE INTERNET SHOW MANY COMPLAINTS BY OWNERS OF LEXUS REFUSING TO FIX THIS DEFECTIVE MIRROR. HTTPS://REPAIRPAL.COM/THE-INSIDE-REAR-VIEW-MIRROR-MAY-BECOME-DISCOLORED-857 HTTPS://REPAIRPAL.COM/THE-INSIDE-REAR-VIEW-MIRROR-MAY-BECOME-DISCOLORED-318 HTTPS://WWW.CLUBLEXUS.COM/FORUMS/GS-3RD-GEN-2006-2011/735645-BLACK-SCRATCHES-ON-REAR-VIEW-MIRROR.HTML HTTPS://WWW.CLUBLEXUS.COM/FORUMS/IS-2ND-GEN-2006-2013/652097-ABOUT-BLACK-SPOTS-ON-REARVIEW-MIRROR-2.HTML HTTPS://WWW.CLUBLEXUS.COM/FORUMS/GS-3RD-GEN-2006-2011/556707-REARVIEW-MIRROR-QUESTION.HTML

TL* THE CONTACT OWNS A 2007 LEXUS GS 450H. WHEN THE VEHICLE WAS STARTED, THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO MAGNUSSEN LEXUS OF FREMONT (LOCATED AT 5600 CUSHING PKWY, FREMONT, CA 94538, (510) 657-6600) WHERE IT WAS DIAGNOSED THAT THE VARIABLE VALVE TIMING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TRUNK LATCH NUT CAN BECOME LOOSE AND FALL OUT MAKING IT IMPOSSIBLE TO CLOSE TRUNK

AIR BAGS - LEXUS REFUSED TO COVER UNDER WARRANTY DEPLOYED AIRBAGS DUE TO LIGHTLY SCRUBBING A CURB POWER TRAIN - THE AUXILIARY OIL PUMP ON THE AUTOMATIC TRANSMISSION FAILED, AS IT IS COMMONLY KNOWN TO DO. THE BEARINGS INSIDE THE PUMP WEAR DOWN OVER TIME AND EVENTUALLY SIEZE. THIS LEADS TO THE VEHICLE BEING LIMITED TO 70 MILES PER HOUR AS WELL AS DISABLES THE HYBRID SYSTEM. THIS TRIGGERS MIL P2797.

TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL LEXUS OF EUGENE (380 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CANNOT SEE OUT OF THE REARVIEW MIRROR DUE TO BACK STREAKS, THIS IS A KNOWN ISSUE WITH THIS VEHICLE, THIS SHOULD BE A SAFETY RECALL

TL* THE CONTACT OWNS A 2007 LEXUS GS450H. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT STATED THAT THE CHECK HYBRID INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO LEXUS OF AUSTIN (9910 STONELAKE BOULEVARD, AUSTIN, TX 78759, (512) 343-3400) WHERE IT WAS DIAGNOSED THAT THE VARIABLE TIMING SYSTEM WAS WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE). THE FAILURE MILEAGE WAS 130,000.

THIS IS PART OF COMPLAINT 11140678 FILED WITH NHSTA. I MEANT TO ATTACH THE WARRANTY ENHANCEMENT FOR THE ABS ACTUATOR. THIS IS A KNOWN ISSUE WITH TOYOTA/LEXUS AND I FEEL THAT IT IS MORE THAN A WARRANTY CONCERN. THIS IS A MALFUNCTION OF A PART THAT IS SAFETY CONCERN TO THE HIGHWAYS AND BEYOND. I ALSO AM CONCERN IF THIS WAS AN ISSUE LOOKED AT WHEN TOYOTA HAD THE "UNINTENDED ACCELERATION" ISSUE WHERE DRIVERS WERE NOT ABLE TO STOP. THESE CARS GO FAR BEYOND THE REGULAR 150,000 MILE CUTOFF FOR THE ENHANCED WARRANTY MILEAGE GIVEN OF THE VEHICLES LISTED IN THE WARRANTY. IN THIS PARTICULAR WARRANTY, MY CAR IS NOT LISTED AT FIRST BUT IF YOU SCROLL DOWN THE ATTACHED WARRANTY IT APPEARS. MORE THAN 736,000 VEHICLES ACCORDING TO THIS DOCUMENT ARE COVERED BY THIS WARRANTY, HOWEVER I AM PRETTY SURE THAT MANY WERE NOT FIXED AND THIS IS A CONCERN TO PEOPLE DRIVING. THE "UNINTENDED ACCELERATION" WAS A MAJOR PROBLEM, BUT WHAT IF THE ABS SYSTEM COMPLETELY FAILS AND NOT ABLE TO REACT IN TIME TO STOP WHEN ONE IS DRIVING TO TAKE THEIR KIDS TO SCHOOL, THROUGH SCHOOL ZONES, OR EVEN THROUGH BUSINESS DISTRICTS ON THEIR COMMUTE TO WORK, WHO MAY NOT KNOW OF THIS ISSUE. THIS WARRANTY I FOUND ONLINE AT A FORUM AND NEVER TO MY KNOWLEDGE RECEIVED THIS AT ALL IN THE MAIL AS LEXUS STATED THAT EACH CUSTOMER WOULD HAVE RECEIVED THIS AS A MATTER OF FACT TO THEIR HOMES ACCORDING TO THE DMV RECORDS THEY HAD ON FILE. I WAS NEVER VERIFIED THAT IT WAS SENT TO MY CORRECT ADDRESS OF RECORD ACCORDING TO MY PREVIOUS REP AND MILES, MY CASE MANAGER AT LEXUS.

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

WHILE DRIVING HIGHWAY, WITHOUT ANY IMPACT ON THE CAR, NO ACCIDENT OCCURED, AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY REASON.