2008 LEXUS GS Complaints

2008 LEXUS GS350. CONSUMER STATES SUDDEN ACCELERATION *TGW THE CONSUMER STATED SHE REFUSES TO DRIVE THE VEHICLE, UNTIL SHE IS REASSURED THERE IS NO ACCELERATION PROBLEM. *JB

MY 2008 LEXUS GS350 IS ONE OF, APPARENTLY, MANY LEXUS MODELS THAT HAVE NO CAMBER ADJUSTMENT CAPABILITY FRONT OR REAR RENDERING WHEELS TO PROGRESS TO THE POINT OF MISALIGNMENT THAT EXCESSIVE INSIDE TIRE WEAR OCCURS AND CANNOT BE CORRECTED. THIS TIRE WEAR LEFT UNNOTICED, DUE TO ITS CONCEALMENT FROM VIEW ON THE INSIDE PORTION OF THE TIRE, IS A SAFETY HAZARD. THE TIRES CAN WEAR UNNOTICED TO THE POINT OF FAILURE CAUSING INJURY OR DEATH. MY GS350, THAT I BOUGHT NEW, 1/25/08, HAS BOTH RIGHTSIDE WHEELS OUT OF ALIGNMENT WITH NO WAY TO ACHIEVE PROPER ALIGNMENT. INSIDE TIRE WEAR IS ALREADY APPARENT. VEHICLE HAS ONLY 14,000 MILES ON IT AND WITH TRUNK AND BACKSEAT EMPTY OF ANY ADDED WEIGHT OF CARGO OR PASSENGERS (WHICH WOULD ONLY EXACERBATE THE PROBLEM). EVEN IF EMPTY, NORMAL VEHICLE AGING EXACERBATES THE PROBLEM. INABILITY TO PROPERLY ALIGN WHEELS IS UNACCEPTABLE. THIS IS A SAFETY ISSUE! *TR

2008 ES 350 SURGE --AS I WAS GLIDING (NO ACCELERATION) INTO MY PARKING SPACE IN FRONT OF MY TOWN HOME, MY CAR SUDDENLY SURGED FORWARD, JUMPED THE CURB AND CRASHED INTO MY BRICK TOWN HOME. I APPLIED MY TO THE BRAKES, AND THE CAR CONTINUED TO SURGE FORWARD. I CALLED MY LEXUS DEALER WHO SAID "THIS IS IMPOSSIBLE AND COULD NEVER HAPPEN AND YOU JUST ACCIDENTALLY HIT THE GAS PEDAL" . I DID NOT HIT THE GAS PEDAL. I HAD PICTURES TAKEN OF THE CRASH, WROTE A LETTER TO LEXUS OF NORTH AMERCIA STATING AND REQUESTING A DIFFERENT ES 350 (IT IS A LEASED CAR). I RECEIVED A GRAMMATICALLY INCORRECT LETTER BACK FROM LEXUS THAT WAS THERE NO REASON FOR THE PROBLEM AND THAT IS ESSENTIALLY WAS MY FAULT. I HAVE A COPY OF THE LETTER.. THE LEXUS GM OF SALES IN ALEXANDRIA DENIED THAT A SURGE COULD HAVE HAPPENED AND CLEARLY IS WAS MY FAULT. *TR