2013 LEXUS GS Complaints
View complaints related to 2013 LEXUS GS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2013 LEXUS GS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 LEXUS GS 350- ANNANDALE, VA
I PURCHASED MY BRAND NEW LEXUS ES 350 LESS THAN THREE WEEKS AGO. THE CAR HAS LESS THAN 500 MILES. THE CAR WAS SITTING IN MY GARAGE FOR THREE DAYS AND NOW IS COMPLETELY DEAD. HAD TO CALL ROAD SIDE ASSISTANCE. THE BATTERY WAS COMPLETELY DEAD AND THE CAR COULD NOT START. THE ISSUE WITH THE BATTERY IS NOT DUE TO ANY LIGHTS BEING ON. THE CAR LIGHTS WERE COMPLETELY OFF BUT BATTERY DRAINED ANYWAY. I JUST FOUND OUT FROM OTHER LEXUS OWNERS THAT THIS IS A FLAW WITH LEXUS CARS. THE BATTERY RUNS OUT DUE TO SOME MALFUNCTION. *TR
Source: NHTSA WEB SITE -
2013 LEXUS GS 350- PORTLAND, OH
TL* THE CONTACT OWNS A 2013 LEXUS ES350 (N/A). THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN HE FELT AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE WOULD SLOW DOWN AFTER THE BRAKE PEDAL WAS ENGAGED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LEXUS GS 350- WESTBURY, NY
TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT THE VOICE COMMAND FEATURE DID NOT OPERATE PROPERLY. AS A RESULT, THE CONTACT HAD TO ENTER THREE HAND COMMANDS INSTEAD OF BEING ABLE TO USE HER VOICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SYSTEM OPERATED THE WAY IT WAS DESIGNED. THE CONTACT WAS ALSO REFERRED TO THE MANUFACTURER, WHO DID A SIMULATION AND AGREED THAT CERTAIN HAND COMMANDS WERE NECESSARY. THE MANUFACTURER ALSO STATED THAT THE FEATURE WAS OPERATING AS DESIGNED. THE CONTACT FELT THAT SHE SHOULD NOT HAVE TO USE HAND COMMANDS AND FELT UNSAFE WHEN DOING SO. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 1,100. UPDATED 10/3/12 *CN UPDATED 10/04/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 LEXUS GS 350- THOUSAND OAKS, CA
ISSUE IS SPECIFIC TO F-SPORT MODEL WITH STRIATED ALUMINUM ACCENTS INTERIOR. ANYTIME THE SUN DIRECTLY HITS THE STRIATED ALUMINUM ACCENTS ON THE DRIVER SIDE A REFLECTION OF THE TRIM PIECE IS REFLECTED ON THE DRIVER SIDE MIRROR DRAMATICALLY REDUCING VISIBILITY WHEN USING SIDE MIRRORS FOR LANE CHANGES AND OTHER FUNCTIONS. *TR
Source: NHTSA WEB SITE