2007 LEXUS GS 350 Complaints

WHILE ATTEMPTING TO ENTER A PLAZA BY MAKING A RIGHT TURN, I TRIED TO STEP ON THE BRAKES WHILE TURNING, BUT THE CAR JERKED INTO A SUDDEN ACCELERATION. SUDDENLY, THE CAR ACCELERATED BECAUSE THE BRAKES DIDN'T WORK. I CRASHED UP INTO THE CURB AND INTO A TREE AND INTO A PARKED CAR. WITH SUCH IMPACT AND FORCE, MY CAR PUSHED THE PARKED CAR TO THE NEXT PARKING LANE, THUS DAMAGING THE CAR PARKED NEXT TO THE FIRST CAR I HIT. THEREFORE, THE FIRST CAR I HIT WAS COMPLETELY DESTROYED AND THE SECOND CAR HAD SOME DENTS AND DAMAGES. MY CAR IS STILL IN THE BODY SHOP AND STILL NEEDS TO BE FIXED. *TR

LOW BEAM XENON HEADLIGHT ON DRIVERS SIDE INTERMITTENTLY SHUTS OFF. AT TIMES BOTH LOW BEAM HEADLIGHTS FLICKER AND SHUT OFF COMPLETELY CAUSING NO VISION AT NIGHT. WHEN THE LIGHTS ARE SWITCHED OFF THEN BACK ON THEY WORK ONCE AGAIN BUT USUALLY FOR A FEW MINUTES ONLY. *TR

I BOUGHT A PRE-OWNED CERTIFIED 2007 LEXUS GS 350 IN SEPT 2010, I WAS DRIVING ON A MAJOR HIGHWAY WHEN I HEARD A POP AND THE ENGINE LOST POWER. LUCKILY I WAS ABLE TO MOVE TO THE CORNER LANE TO AVOID A TRACTOR TRAILER HITTING ME FROM BEHIND. THE CAR WAS THEN TOWED TO THE NEAREST LEXUS DEALER, I WAS TOLD BY THAT DEALER THAT A RECALL WAS PERFORMED JUST PRIOR TO MY PURCHASE OF THE VEHICLE AND SOME SCREWS WERE MISSING FROM THE REPAIR. WHICH CAUSE AN ENGINE FAILURE WHILE I WAS DRIVING. THE LEXUS DEALER THAT I BOUGHT THE CAR FROM, INSISTS THEY FIX THE NEW ENGINE, THE CAR WAS THEN TOWED TO THE LEXUS DEALER FROM WHOM I PURCHASED THE VEHICLE. NOW THEY ARE SAYING A CHAIN WAS CUT IN THE ENGINE AND THEY WILL JUST REPLACE THE CHAIN AND NOT THE ENTIRE ENGINE, I WAS EXPECTING A NEW ENGINE. *TR

WHILE DRIVING DOWN THE ROAD AT VARYING SPEEDS I HAVE NOTICED THAT THE OUTSIDE MIRRORS ON MY CAR CHANGE POSITION WITHOUT ANY INPUT ON THE SWITCH. DURING THE WEEK OR SO PRIOR TO THE FIRST TIME THAT THIS OCCURRED, I HAD NOTICED THAT WHEN RETURNING TO THE CAR AFTER LEAVING IT PARKED OVERNIGHT THAT THE MIRRORS, AND OFTEN THE DRIVER'S SEAT WOULD BE OUT OF THEIR SET MEMORY POSITION. SELECTING THE MEMORY SWITCH WOULD RETURN THE SEAT AND MIRRORS TO THEIR PRESET POSITION. HOWEVER THIS HAS NOW PROGRESSED TO WHERE THE MIRRORS WILL CHANGE POSITION WHILE THE VEHICLE IS IN MOTION. THE DRIVER'S MIRROR WILL NOT CHANGE POSITION DRAMATICALLY, HOWEVER THE PASSENGER SIDE MIRROR WILL FREQUENTLY TILT UP TO NEARLY THE FULL EXTENT OF ITS' TRAVEL AND WITHOUT ANY WARNING OR INPUT FROM THE DRIVER. THIS HAS LED TO SEVERAL OCCASIONS WHERE A QUICK GLANCE, ESPECIALLY AT NIGHT, DID NOT SHOW AN OBSTRUCTION ON THE PASSENGER SIDE OF THE CAR AND NEARLY LED TO AN ACCIDENT. I HAVE COMPLAINED TWICE ABOUT THIS TO ONE LEXUS DEALER, TRI COUNTY LEXUS, AND ONCE TO ANOTHER LEXUS DEALER, LEXUS STORE OF LEXINGTON. NEITHER CLAIMED TO BE ABLE TO DUPLICATE THE PROBLEM, BUT I DID POINT OUT TO THE LEXUS STORE OF LEXINGTON WHEN I PICKED MY CAR UP THAT THE PASSENGER MIRROR WAS TILTED FULLY UP AND THEREFORE USELESS TO VIEW THE SIDE OF THE VEHICLE. AS I HAVE POINTED OUT TO BOTH DEALERS, PRESSING THE MEMORY RECALL BUTTON NUMEROUS TIMES WILL EVENTUALLY BRING THE MIRROR BACK TO THE SET MEMORY POSITION. NOW THAT THE VEHICLE HAS PASSED ITS' 50,000 MILE NEW CAR WARRANTY LEXUS CLAIMS NO FURTHER RESPONSIBILITY FOR THIS OR SEVERAL OTHER CONCERNS WHICH I RAISED DURING THE WARRANTY PERIOD, ONE OF WHICH I JUST PAID $569 FOR OUT OF POCKET TO REPAIR. THIS IS A SAFETY HAZARD AND I WOULD LIKE MY VEHICLE TO BE REPAIRED.

RECENTLY, TOYOTA HAS OFFICIALLY FILED A GOVERNMENT RECALL ON OVER 138,000 LEXUS MODELS DUE TO ENGINE PROBLEMS. THE RECALL AFFECTS 2007-2008 LEXUS GS 350/450H, 2008 LEXUS GS 460, 2006-2008 LEXUS IS 350, 2007-2008 LEXUS LS 460/460L, AND 2008 LEXUS LS 600HL MODELS. THE PROBLEM STEMS FROM FOREIGN MATERIAL THAT MAY HAVE CONTAMINATED THE VALVE SPRING CAUSING IT TO DEGRADE AND POSSIBLY BREAK. IF THAT OCCURS, THE ENGINE COULD FAIL AND STOP WHILE THE VEHICLE IS IN MOTION INCREASING THE RISK OF A CRASH. (ARTICLE FROM ASSOCIATED PRESS DEC. 23, 2010: LOS ANGELES ' TOYOTA MOTOR CORP. AGREED TO PAY $10 MILLION TO THE FAMILY OF FOUR PEOPLE KILLED IN A RUNAWAY LEXUS CRASH THAT LED TO RECALLS OF MILLIONS OF THE AUTOMAKER\\\'S VEHICLES, AN ATTORNEY SAID THURSDAY. THE AMOUNT WAS RELEASED THURSDAY BY ORANGE COUNTY LAWYER LARRY WILLIS, WHO REPRESENTS THE DEALERSHIP THAT LENT THE LEXUS TO THE FAMILY, ATTORNEY JEAN-PAUL JASSY SAID. JASSY SPOKE WITH WILLIS AND REPRESENTED SEVERAL MEDIA ORGANIZATIONS, INCLUDING THE ASSOCIATED PRESS, THAT FILED A MOTION OPPOSING EFFORTS TO KEEP THE DETAILS SEALED.) I LEASED A LEXUS GS350 SEVERAL YEARS AGO (4/12/2007). MY LEASE DOES NOT EXPIRE UNTIL 4/12/2012. I WROTE LEXUS A LETTER STATING THAT I WOULD LIKE TO RETURN MY LEXUS GS350 TO THE LOCAL DEALER AND END MY LEASE BEFORE THE EXPIRATION DATE OF 4/12/2012. LEXUS RESPONDED BY INDICATING THAT IT WOULD NOT LET ME RETURN MY CAR. PLEASE ASSIST ME AND ORDER LEXUS TO END MY LEASE DUE TO THE UNSAFE VEHICLE THEY PROVIDED ME. *TR

WHEN STARTING THE MY CAR, 2007 LEXUS GS 350, THE ENGINE REVVED UP TO AN ESTIMATED 5000 RPM FOR 5 - 10 SEC THEN SETTLED DOWN TO THE NORMAL IDLE (1000 RPM RANGE). THIS WAS THE FIRST TIME THIS HAS HAPPENED. TRANSMISSION WAS STILL IN PARK, PARKING BRAKES STILL ON. I AM ORIGINAL OWNER/DRIVER. THE CAR HAS APPROXIMATELY 30000 MILES. IMMEDIATELY TOOK TO THE LEXUS DEALER. DIAGNOSTICS WERE RUN, NO DEFECTS WERE DETECTED. FLOOR MAT WAS NOT INVOLVED. I WAS SIMPLY STARTING THE CAR, WITH THE SMART KEY, MY FOOT HAS TO BE ON THE BRAKE IN ORDER TO START THE CAR, THUS IMPOSSIBLE TO BE STEPPING ON THE ACCELERATOR. *TR

1. 2007 GS350 USED FOR NORMAL OPERATION (APPRX. 34,000-MILES; SERVICED FOR 30,000-MILES AT LEXUS DEALERSHIP 2 MONTHS PRIOR). IMMEDIATELY AFTER EXITING THE FREEWAY, THE CAR STALLED. SMOKE WAS COMING OUT FROM FRONT OF CAR. UPON FURTHER INSPECTION, FUEL WAS SPILLING DOWN ONTO THE GROUND. CAR WAS TOWED TO LEXUS DEALERSHIP. 2. THE FUEL HOSE CONNECTOR SOMEHOW CAME "LOOSE", THEREBY DISCONNECTING THE FUEL HOSE CONNECTING THE ENGINE AND GASOLINE TANK (CONNECTOR & HOSE LOCATED VISIBLY ON LEFT SIDE OF ENGINE COMPARTMENT), ALLOWING GASOLINE TO FREELY FLOW OUT. ANY ELECTRICAL SPARK OR ACCIDENT COULD HAVE CAUSED SEVERE FIRE DAMAGE AND LOSS OF LIFE DURING THIS TIME. THIS WARRANTS FURTHER QUESTION AS TO HOW DURABLE THE CONNECTOR WOULD BE IN THE EVENT OF AN ACCIDENT. 3. LEXUS DEALERSHIP FOUND NO DEFECT WITH THE HOSE AND CONNECTOR, OTHER THAN THE FACT THAT IT BECAME DISCONNECTED. WITHOUT ANY INVESTIGATION INTO THE MATTER, THEY HAVE CATEGORIZED THIS AS A SINGULAR INCIDENT. THEY REPLACED THE PARTS TO "BRING PEACE TO OUR MINDS", BUT MAINTAIN THAT THE PARTS ARE FUNCTIONING CORRECTLY. ASKED AS TO HOW THE FUEL HOSE COULD BECOME DISCONNECTED WHEN THERE IS NO APPARENT DEFECT TO THE PARTS, LEXUS PROVIDED THE ANSWER, "WE DON'T KNOW", AND FURTHER ADDING "THERE IS NO ISSUE SINCE WE REPLACED THE PARTS". LOGICAL COURSE OF ACTION WOULD BE TO IMMEDIATELY INVESTIGATE WHETHER THERE IS A DESIGN FLAW IN THE SYSTEM, BUT THIS DOES NOT APPEAR TO BE THE CASE WITH LEXUS. *TR

TL*THE CONTACT OWNS A 2007 LEXUS GS350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND REAR ENDED ANOTHER VEHICLE. THE CONTACT TURNED THE VEHICLE TO NOT HIT THE VEHICLE AGAIN; THE VEHICLE WENT DOWN A HILL AND UP ON A CURB WHERE IT STOPPED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 38,000. UPDATED 01/28/11*LJ UPDATED 02/22/11

TL*THE CONTACT OWNS A 2007 LEXUS GS350. WHILE THE VEHICLE WAS BEING SERVICED AT A LOCAL REPAIR SHOP, THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN ALIGNMENT AND FOUR NEW TIRES. THE CONTACT STATED THAT A TIRE HAD TO BE REPLACED PREVIOUSLY WHICH SHE BELIEVED WAS RELATED TO THE ALIGNMENT. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE ALIGNMENT ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 57,550.

I OWN A 2007 GS350 RWD, AND IT WILL NOT STOP ON WET PAVEMENT, DRY PAVEMENT WITH WET TIRES, OR IN THE SNOW, WHEN THE IDLE RPM IS AROUND 1000 OR HIGHER. WHILE TRYING TO COME TO A SLOW, GRADUAL, STOP THE FRONT WHEELS COMPLETELY LOCK UP WHILE THE REAR WHEELS CONTINUE TO PUSH THE CAR FORWARD. JUST WHEN YOU THINK THE CAR IS ABOUT TO STOP IT JUST KEEPS GOING. IF YOU SHIFT THE CAR TO NEUTRAL, WHILE THE CAR IS SLIDING, THE CAR STOPS IMMEDIATELY. YOU CAN PRESS DOWN THE BRAKE PEDAL AS HARD AS YOU CAN, WHILE THE CAR IS SLIDING, AND EVENTUALLY THE ABS KICKS IN AND STOPS THE CAR, HOWEVER PUTTING THE CAR IN NEUTRAL STOPS THE CAR IMMEDIATELY. IT HAS ONLY HAPPENED WHILE ATTEMPTING TO COME TO A GRADUAL STOP AT AN INTERSECTION, OR WHILE SLOWLY PULLING INTO A PARKING SPOT OR GARAGE. THIS PROBLEM CAN HAPPEN IN REVERSE OR DRIVE. IT IS HARD TO DUPLICATE THE ISSUE WITH THE DEALER BECAUSE IT ONLY HAPPENS ON A COLD START IN WET CONDITIONS, AND THE BRAKES WORK PROPERLY ONCE THE IDLE RPM DROPS TO THE NORMAL OPERATING RANGE OF AROUND 600; IT CAN TAKE 10-15 MINUTES FOR THE IDLE RPM TO DROP TO AROUND 600. THE DEALER STATES THAT THIS IS JUST A CHARACTERISTIC OF A REAR WHEEL DRIVE VEHICLE, MORE BRAKE PRESSURE IS REQUIRED, AND THE BRAKE SYSTEM CHECKS OUT FINE. I HAVE OWNED SEVERAL REAR WHEEL DRIVE VEHICLES IN THE PAST, HAVE NEVER HAD THIS PROBLEM BEFORE, AND SHOULD NOT HAVE TO PUSH ON THE BRAKE PEDAL AS HARD AS I CAN BECAUSE THE IDLE RPM IS AT 1500, 1200, AND1000 INSTEAD OF 750 OR 600. NEITHER THE DEALER NOR LEXUS HAVE REQUESTED, OR WILL LET ME PRESENT TO THEM, ANY OF MY DETAILED NOTES OF WHEN IT OCCURS, AND WILL NOT TRY TO DUPLICATE THE PROBLEM WITH ME IN VALID CONDITIONS. LEXUS AND THE DEALER JUST CONNECT THEIR COMPUTER TO THE CAR, AND TELL ME THE CAR CHECKS OUT; ALTHOUGH, SOME ERROR CODES, WHICH WERE NOT FULLY EXPLAINED TO ME, DID COME UP ON THE COMPUTER SCAN LAST TIME. THERE IS DEFINITELY SOMETHING WRONG WITH THIS CAR! *TR . UPDATED 03/03/11 *BF UPDATED 03/07/11