2010 LEXUS GX460 Complaints

THE VEHICLE HAS FRONT-END VIBRATIONS AT 60-65 MPH (MOST NOTICEABLE IN THE STEERING WHEEL) LIKE THERE IS SOMETHING LOOSE OR BAD WHEEL BALANCE. THE DEALER IS NOT ABLE TO CORRECT THE PROBLEM THROUGH BALANCING, ALIGNMENT, TIRE REPLACEMENT, ETC. REPLACING TIRES TO A DIFFERENT NON-OE DIDN'T HELP AS WELL WHICH BRING SYMPTOMS TO BE NON-WHEEL RELATED BUT MECHANICAL. *TR

2010 LEXUS GX460. AFTER DRIVING IN REVERSE, AND PUTTING THE VEHICLE INTO "DRIVE" THE VEHICLE MAY STALL IF YOU APPLY THE GAS PEDAL TOO QUICKLY. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE. I JUST BROUGHT IT TO LEXUS FOR THIS PROBLEM AND THEY SAID IT WAS NORMAL. THIS CONDITION ALMOST CAUSED ME A SERIOUS ACCIDENT. I HAD TO BACK INTO A STREET WHICH HAD POOR VISIBILITY DUE TO HILLS. AFTER BACKING UP I NOTICED ANOTHER CAR COMING OVER THE HILL RIGHT BEHIND ME, SO I QUICKLY PUT THE CAR IN DRIVE AND APPLIED THE GAS TO AVOID AN ACCIDENT, AND MY VEHICLE STALLED AND THE OTHER CAR HAD TO GO INTO THE OTHER LANE TO AVOID A COLLISION. I NOTICE MY CAR ALSO HESITATES AND ALMOST STALLS EVERY TIME I BACK OUT OF MY DRIVEWAY AND START TO MOVE FORWARD. *TR

HELLO, I AM AN OWNER FOR 2010 GX 460 AND EXPERIENCED A PROBLEM WHERE THE CAR STALLS OR DOES NOT ACCELERATE WHEN FLOORING THE GAS PEDAL WHEN MAKING TURNS OR ROLLING STOPS. THE DEALERSHIP STATED THIS IS A KNOWN ISSUE AND LEXUS IS WORKING ON A FIX, HOWEVER THIS IS DANGEROUS WHEN THIS HAPPENS IN THE INTERSECTION... I AM WORKING WITH LEXUS CORP TO SEE WHAT I CAN DO BEFORE A FIX IS FOUND. THIS ISSUE HAPPENS PRETTY CONSISTENTLY IN THE SITUATION DESCRIBED. *TR

I RECENTLY PURCHASED A 2010 LEXUS GX 460 FOR MY WIFE. I PURCHASED IT BRAND NEW AT STEVENSON LEXUS IN COLORADO. ABOUT 2 WEEKS AGO OUR CAR DEVELOPED A HESITATION WHEN ACCELERATING FROM A STOP. WHEN YOU COME TO A COMPLETE STOP AND THEN TRY TO ACCELERATE, THE CAR MOVES SEVERAL FEET, UNDER IDLE, THEN THERE IS NO POWER AND YOU ARE STUCK IN THE ROAD. THE HESITATION/STALL LASTS FOR 2-5 SECONDS. MY WIFE AND I HAVE NARROWLY AVOIDED SEVERAL ACCIDENTS. I TOOK THE CAR INTO LARRY H. MILLER LEXUS IN MURRAY, UTAH ON MONDAY TO HAVE THE CAR REPAIRED. I SPOKE WITH ADAM CAMPBELL THE ASSISTANT SERVICE MANAGER. HE SAID THEY WERE VERY FAMILIAR WITH THE PROBLEM, IT IS A KNOW PROBLEM TO THE MODEL, THEY HAVE SEVERAL CUSTOMERS WITH THE SAME PROBLEM, LEXUS ACKNOWLEDGES THAT IT IS A PROBLEM BUT THEY DO NOT HAVE A FIX. THEY SAID ANY FIX IS A COUPLE OF MONTHS AWAY AT THE EARLIEST. THEY OFFERED A LOANER CAR UNTIL MY WAS FIXED IF I WANTED BUT IT IS SMALLER AND IS NOT TOW CAPABLE. THEY ALSO INDICATED THAT THEY HAD AT LEAST ONE OTHER CUSTOMER THAT LEFT THEIR VEHICLE AT THE DEALERSHIP AND REFUSED TO DRIVE IT UNTIL IT WAS REPAIRED. I CONTACTED LEXUS NATIONAL AND THEY INDICATED THEY WERE WORKING ON A VOLUNTARY SERVICE CAMPAIGN (NO RECALL) BUT NOTHING WAS AVAILABLE AT THIS TIME. THEY SAID THEY FELT THE CAR WAS SAFE TO CONTINUE DRIVING. I DISAGREE AND LARRY MILLER LEXUS SUPPORTS THAT DECISION. THE VEHICLE IS NOW AT THE DEALERSHIP. MY CAR IS THREE MONTHS OLD AND HAS 6000 MILES ON IT. IT IS COVERED BY FULL FACTORY WARRANTY BUT WE HAVE PARKED IT DUE TO THE SERIOUS DANGER IT POSES. LEXUS NEEDS TO RECALL THESE VEHICLES IMMEDIATELY PLEASE LET ME KNOW IF YOU CAN BE OF ASSISTANCE. *TR

TL*THE CONTACT OWNS A 2010 LEXUS GX460 SUV. THE CRUISE CONTROL WAS ACTIVATED WHILE THE CONTACT WAS DRIVING UP A SIGHT INCLINE AT APPROXIMATELY 62 MPH. AN UNEXPECTED INCREASE OF ACCELERATION OCCURRED. THE ENGINE BEGAN TO REV EXCESSIVELY HIGH AND THE RMPS INCREASED TO 4,300. THE CRUISE CONTROL WAS DEACTIVATED WITH THE BRAKE PEDAL ENGAGED. THE VEHICLE WAS ABLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THAT THE VEHICLE REQUIRED FURTHER INSPECTION AND WOULD ANALYZE THE DATA. THE VEHICLE REMAINED AT THE DEALER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 2,800. THE CONSUMER STATED THERE WAS A VIBRATION IN THE STEERING WHEEL AND THE EMERGENCY BRAKE WOULD NOT HOLD, IT WOULD GO DOWN TO THE FLOOR. ALSO, WHEN TRYING TO PASS ANOTHER VEHICLE, THE VEHICLE HESITATED. UPDATED 10/12/10

TWO PROBLEMS WITH THE SUV. ONE IS THAT WHEN YOU ARE AT A STOP AFTER A WHILE YOUR FOOT IS ON THE BRAKE THE BRAKE PEDAL SEEMS TO GO IN JUST A LITTLE AND THE CAR MOVES FORWARD, THE OTHER PROBLEM WE BELIEVE STARTED WHEN THEY FIXED THE ROLL OVER PROBLEM WITH THE SUV. EVERY ONCE IN A WHILE WHEN YOU ARE STOPPED AND PUT YOUR FOOT ON THE ACCELERATOR NOTHING HAPPENS UNTIL YOU PUT YOUR FOOT DOWN HARD. *TR

HELLO, I PURCHASED 2010 LEXUS GX 460 ON JUNE 4TH. I HAVE NOTICED SLIGHT VIBRATION IN BRAKES AND IT ALSO MAKES NOISE WHEN WE PUSH BRAKE PADDLE. I HAVE TAKEN MY CAR TO DEALER AND THEY ALSO NOTICED SIMILAR NOISE/VIBRATION, INTACT THEY TESTED 3 MORE 2010 GX 460 AND ALL OF THEM HAVE SAME PROBLEM, TECHNICIAN TOLD ME THAT AT PRESENT THEY CAN'T FIX THIS ISSUE. I WOULD LIKE TO OPEN COMPLAIN TO LEXUS SO THEY CAN LOOK INTO THIS ISSUE FURTHER AND FIX THIS ISSUE PERMANENTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HELLO, I PURCHASED 2010 LEXUS GX 460 ON JUNE 4TH. I HAVE NOTICED SLIGHT VIBRATION IN BRAKES AND IT ALSO MAKES NOISE WHEN WE PUSH BRAKE PADDLE. I HAVE TAKEN MY CAR TO DEALER AND THEY ALSO NOTICED SIMILAR NOISE/VIBRATION, INTACT THEY TESTED 3 MORE 2010 GX 460 AND ALL OF THEM HAVE SAME PROBLEM, TECHNICIAN TOLD ME THAT AT PRESENT THEY CAN'T FIX THIS ISSUE. I WOULD LIKE TO OPEN COMPLAIN TO LEXUS SO THEY CAN LOOK INTO THIS ISSUE FURTHER AND FIX THIS ISSUE PERMANENTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I AM WRITING TO INFORM YOU OF A POTENTIAL SIGNIFICANT SAFETY DEFECT IN THE 2010 GX 460 I RECENTLY PURCHASED FROM LEXUS OF HUNTSVILLE. I PURCHASED THE CAR NEW ON THE FRIDAY THE 7TH OF MAY. OVER THE WEEKEND I FOUND THE CAR WON'T HOLD ITS PLACE WHEN STOPPED ON AN INCLINE. IN FACT, THE VEHICLE MOVES BACKWARDS UNLESS I HOLD THE BRAKE DOWN. I REPORTED THE PROBLEM TO LEXUS OF HUNTSVILLE ON MONDAY THE 10TH AND THE CAR WAS TAKEN IN ON WEDNESDAY THE 12TH FOR A MAINTENANCE CHECK. LEXUS OF HUNTSVILLE REPORTS THIS IS NORMAL FOR LEXUS FOUR WHEEL DRIVE VEHICLES. I CALLED THE LEXUS NATIONAL HELPLINE ON 12 MAY TO SEEK A SECOND OPINION AS I HAVE OWNED SEVERAL FOUR WHEEL DRIVE VEHICLES AND ALL HAVE HELD THEIR PLACE ON AN INCLINE. I WAS TOLD I WOULD BE CONTACTED BY THE LEXUS GX SUBJECT MATTER EXPERT SHORTLY. ON 24 MAY I CALLED THE NATIONAL HELPLINE A SECOND TIME AND WAS TOLD AFTER A THIRTY MINUTE WAIT THAT THE GX SUBJECT MATTER EXPERT WOULD CALL ME BACK. AS OF TODAY I HAVE NOT HEARD BACK FROM LEXUS AND I AM CONCERNED AND SURPRISED BY THE LACK OF FEEDBACK ON THIS POTENTIAL SIGNIFICANT SAFETY DEFECT IN THE 2010 GX 460. *TR

WHILE I WAS DRIVING AND ALMOST HOME, THE RIGHT FRONT WHEEL OF MY VEHICLE EXPLODED AND THE TIRE COMING OUT OF THE WHEEL AXLE . MY VEHICLE IS LEXUS GX460. *TR