2008 LEXUS IS Complaints

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ

TAKATA RECALL. I HAVE BEEN WAITING FOR AN AIRBAG SINCE MAY. THE LEXUS DEALERSHIP TOLD ME IT WAS OK TO DRIVE JUST BE VERY CAREFUL AND NOONE SITS IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 4. MY HUSBAND DRIVES A 2 SEATER JEEP. WE HAVE HAD TO GO OUT OF TOWN TWICE AND DRIVE SEPARATE VEHICLES AND SEPARATE VEHICLES IN TOWN. IT'S RIDICULOUS AND NOONE CAN TELL ME WHEN A REPLACEMENT WILL BE AVAILABLE.

TAKATA RECALL-PASSENGER AIRBAG. WHEN WILL THE PARTS BE AVAILABLE? I HAVE BEEN WAITING MORE THAN 6 MONTHS. I CALLED LOCAL LEXUS DEALERSHIP TWICE AND THE PARENT COMPANY ONCE TO QUESTION WHEN THE PASSENGER AIRBAG MAY BE REPLACED. I WAS TOLD IT IS NOT IN THEIR CONTROL. THE LAST TIME I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR, THE PERSON I SPOKE WITH WAS NOT HELPFUL. ALL 3 CALLS WERE FRUITLESS. I TRAVEL A LOT AND PASSENGERS HAVE TO SIT IN THE BACK. I NEED THE CAR FIXED SO I CAN SELL IT AND PURCHASE ANOTHER VEHICLE-NOT A LEXUS! NOR ONE WITH TAKATA AIRBAGS.

TL* TAKATA RECALL- THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IT DIDN'T START I THINK THE FUL LINE OR FUSED , I TAKE IT TO CROWN LEXUS , ONTARIO CALIFORNIA THEY WANA CHARGE ME ABOUT $1000 WITH OUT TURN ON THE CAR !!! OH JESUS HELP ME . THEY PLAYING GAME

DEFECTIVE DASHBOARD: I HAVE A 2005 LEXUS RX 330 AND THE DASHBOARD HAS FALLEN APART. IT LOOKS LIKE SHATTERED TEMPERED GLASS AND IS SOFT AND STICKY. PARTS OF THE DASHBOARD HAVE FALLEN OFF. I SPOKE WITH THE LOCAL DEALER AND THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE.

TAKATA RECALL: I WAS INFORMED OF THE RECALL AND CONTACTED MY DEALER. THE RECALL STATED CLEARLY THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT! THIS IS OUR ONLY CAR AND WE ARE RESPONSIBLE FOR TWO GRANDCHILDREN THAT HAVE CAR SEATS. WE NOW EFFECTIVELY HAVE NO MODE OF SAFE TRANSPORTATION. LEXUS TELLS US NOTHING. I CALLED TO INQUIRE ABOUT A LOANER CAR AND THEY SAID THEY DID NOT HAVE ANYTHING AVAILABLE. IT APPEARS THAT IT MAY BE A LONG TIME BEFORE THE DEALERS HAVE THE REPLACEMENT PARTS. I LIVE IN HOUSTON, TEXAS WHERE THE MOST SEVERE WEATHER HAS AFFECTED THIS PART. I AM HOPING THAT YOUR DEPARTMENT CAN ASSIST BY ASKING THE DEALER TO LOAN A CAR, MOVE US TO THE TOP OF THE REPLACEMENT LIST AND/OR OFFER A SETTLEMENT TO OFFSET THE LOSS WE WOULD HAVE TO TAKE TO SELL THE CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MELTING DASHBOARD AND DOOR PANEL, THOSE SMELL REALLY BAD, I DO HAVE A MINOR KID I CAN NOT PUT IN THE CAR. I HAVE GET SOME CARD FROM LEXUS BUT STILL WAITING FOR FIX. BEEN SEVERAL TIME IN THE DEALER AND HAVE NOT RECEIVED AN ANSWER YET.

TAKATA RECALL RECALL WAS ISSUED ON MAY 2016, AND NO REMEDY HAS BEEN GIVEN TO OWNERS YET. ALSO DASHBOARD WAS RECALLED FOR REPLACEMENT AS THEY BECAME STICKY / MELTED AND AT TIMES PRODUCE GLARE. LOCAL LEXUS DEALER APPROVED REPLACEMENT IN OCTOBER 2015, AND STILL HAVE NOT RECEIVED THE DASHBOARDS FOR REPLACEMENT. CONTACTED LEXUS CORPORATE DIRECTLY, BUT DID NOT RECEIVE ANY SPECIFIC SET TIME FOR THE AVAILABILITY OF THE PART.

2008 LEXUS IS250 (VIN [XXX]). RECEIVED A RECALL ON DASHBOARD. CROWN LEXUS IN ONTARIO CALIFORNIA APPROVED THE REPLACEMENT OF DASHBOARD AS WELL AS ALL DOORS IN OCTOBER (?) 2015. I HAVE BEEN CALLING THE DEALER MULTIPLE TIMES, BUT STILL UNKNOWN WHEN THE PARTS WILL COME IN. I HAVE CALLED LEXUS DIRECTLY ON ESTIMATE TIME TO SHIP OUT PARTS, BUT THEY NEVER PROVIDED ANY ANSWER. I AM HOPING TO SELL THE CAR, BUT RESALE VALUE WOULD BE AFFECTED BY THIS NOT TO MENTION THE GLARE CAUSES SAFETY CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR