2009 LEXUS IS Complaints

VEHICLE DOOR PANELS AND DASHBOARD ARE MELTING AND CHUNKS COME OF WHEN YOU GRAZE THE PANELS ON A HOT DAY EVEN WHEN PUTTING WINDSHIELD HEAT PROTECTORS MATERIAL COMES OFF

THE INFOTAINMENT DISPLAY SYSTEM IS NOT WORKING AND THE SCREEN IS COMPLETELY BLACK AND UNRESPONSIVE. THIS SYSTEM CONTROLS NOT JUST THE MAPS AND RADIO WHICH ARE OBVIOUSLY NOT CRITICAL, BUT THE AIR CONDITIONER, THE HEAT AND THE DEFROSTER. SUBSEQUENTLY, DURING A RECENT RAIN STORM, I WAS UNABLE TO GET MY WINDOWS CLEAR AS THEIR IS NO OTHER WAY TO USE THE DEFROSTER EXCEPT THROUGH THIS TOUCHSCREEN INTERFACE THAT HAS TOPPED WORKING. I RECENTLY WENT ON THE LEXUS OWNERS CLUB FORUM AND FOUND COUNTLESS PEOPLE COMPLAINING OF THE SAME ISSUE. PLEASE SEE THAT ATTACHED PICTURE THAT DEMONSTRATES WHAT I'M REFERRING TO. THANK-YOU. *TR

THE DASHBOARD IS MELTING AND CAUSING A STICKY, VISCOUS FILM THAT NOT ONLY SMELLS BAD BUT IS CAUSING A SEVERE BLINDING GLARE WHILE I AM DRIVING . IT CANNOT BE REMOVED OR REMEDIED AND IT GETTING WORSE CAUSING MORE OF A SAFETY ISSUE

I PURCHASED A VEHICLE FROM EMPIRE AUTO SALES NOW KNOWN AS CAR QUEENS. I APPLIED FOR TAGS FOR THIS CAR OVER A YEAR AGO. NOW MY REGISTRATION IS EXPIRED AND I'M NOW FINDING OUT THAT I BOUT A SALVAGE CAR THAT HAS BEEN TOTALED OUT THROUGH A INSURANCE COMPANY. WHICH IS FINE BUT THE DEALER FAILED TO HAVE THE CAR INSPECTED FOR SAFETY PURPOSES TO GET A REBUILT TITLE. I AM NOW TOLD THAT IT IS ILLEGAL TO DRIVE THIS CAR! THE DEALER REFUSES TO TALK TO ME ABOUT THIS SITUATION. I'M NOT SURE IF I'M IN THE RIGHT PLACE TO ASK FOR HELP BUT IF NOT CAN YOU PLEASE ADVISE ME ON WHO TO TALK TOO! I JUST WANT MY FAMILY TO BE SAFE ON THE HIGHWAYS. I CALLED JACKSON MS CAR TITLE AND REGISTRATION AND THEY AGREED THAT IT'S A PROBLEM WITH THE TITLE FOR THIS CAR! ALSO I WAS TOLD BY AN EMPLOYEE OF CAR QUEENS THAT THE OWNER IS SELLING CARS WITHOUT PROPERLY CLEARING THE TITLES OR HAVING THE SALVAGE VEHICLE PROPERLY INSPECTED. THIS INCIDENT STARTED JANUARY 2019 AND STILL TO THIS DAY!

THE VEHICLE HAS LUNGED FORWARD WHILE SLOWING DOWN OR AT VERY SLOW SPEEDS, AND THE BRAKES DO NOT OPERATE EFFECTIVELY. THE BRAKE IS ALWAYS PRESSED DOWN AS FAR AS IT GOES WITHOUT AVAIL. THERE IS NO PRECURSOR AS TO WHEN IT WILL HAPPEN. IN TOTAL, THE ENGINE LUNGED FORWARD ABOUT 6 TIMES. THE FIRST TIME I NEARLY HIT A VEHICLE WITH MY MINOR DAUGHTER IN THE CAR. THE NEXT FEW TIMES WERE NOT AS SIGNIFICANT IN TERMS OF EMINENT DAMAGE. THE NEXT INCIDENT WAS WORSE. IT HAPPENED IN JULY OF 2019 IN A DRUG STORE PARKING LOT. I WAS PARKING IN A STALL AND THE VEHICLE SPED UP, SQUEALED THE TIRES, JUMPED THE CEMENT PARKING BLOCK, HIT SOME BUSHES, AND I WAS ABLE TO STOP IT. ON THIS OCCASION THERE WAS DAMAGE TO MY VEHICLE. THERE ARE DENTS AND SCRATCHES FROM THE BUSHES, A TIRE SENSOR OR TWO IS NOT FUNCTIONAL ANYMORE, AND THE UNDERBODY WAS DAMAGED. I WAS THOROUGHLY SCARED AND AFRAID WAS CAR WOULD CONTINUE TO DO THIS AND I COULD HURT SOMEONE. I WAS ABLE TO STOP THE VEHICLE ONLY BY PUTTING IT IN PARK. THE BRAKE WAS RENDERED USELESS. IT HAPPENED TWICE ON THE SAME DAY IN JANUARY OF 2020. I WAS DRIVING SLOWLY AND IT LUNGED. I WAS ABLE TO SLOW IT DOWN. I PROCEEDED TO PARK THE VEHICLE. ONCE AGAIN IT LUNGED FORWARD AT A CONCRETE PARKING STOP. THE BRAKES DID NOT WORK. I HAD TO PUT IT IN PARK AS THE ONLY WAY TO STOP THE VEHICLE AND PREVENT FURTHER DAMAGE. ALL INCIDENTS WERE IN A CITY DRIVING SHOWILY. THE VEHICLE HAD APPROXIMATELY 40,000 MILES ON IT WHENI FIRST NOTICED THE SAFETY CONCERN. THE VEHICLE NOW HAS APPROXIMATELY 60,000 MILES.

IT HAS A FEW PROBLEMS IT ACCELERATES AT TIMES IT HAS AIRBAG RECALL AND UNSTABLE TO DRIVE AT TIMES BRAKES LOCK UP OR TOUCHY WHEN PUSHED. JUST PURCHASED RECENTLY FROM DEALER ALSO WAS STOLEN TWICE BEFORE

DASHBOARD IS MELTING AND STICKY. CAUSING A RIDICULOUS GLARE FROM SUNLIGHT AND HEADLIGHTS. CONTACTED LEXUS DEALERSHIP; THEY STATED THERE IS A RECALL FOR THIS BUT THEY COULDN'T HELP ME I WOULD NEED TO CALL LEXUS THEMSELVES. CALLED LEXUS PROVIDED MY VIN AND OTHER INFORMATION. THEY TOLD ME MY VIN WAS NOT PART OF THE RECALL AND I WOULD BE RESPONSIBLE FOR ALL REPAIRS MYSELF.

MY DASHBOARD IS MELTED AND STICKY. CAN BE A SAFETY HAZARD FOR GLARE ON THE ROAD.

DRIVING DOWN THE HIGHWAY, ENGINE EXPELLED SMOKE AD STALLED TO STOP, CHECK ENGINE LIGHT CAME ON, STARTED IT UP WENT UP TO THE LIGHT STOPPED, PULLED THROUGH AND TURNED BACK AROUND, CAME BACK THREW LIGHT HEADING TOWARD MECHANICS, STALLED OUT AGAIN WITH A COUPLE OF PUFFS OF SMOKE BEHIND IT, CALLED MECHANIC, HE ASKED TO DRIVE IT IN, WOULDN,T START, SO HAD TOW TRUCK TOW A FEW MILES TO MECHANIC. AFTER MECHANIC CHECKED IT, I WAS TOLD ENGINE BLEW AD BOTH LEXUS PHONE NUMBERS TOLD ME IT WAS OUT OF WARRANTY AT 94,,000 MILES

DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!