2013 LEXUS IS Complaints
View complaints related to 2013 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2013 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 LEXUS IS 250- ONTARIO, CA
THE PROBLEM THAT MANY IS250 LEXUS OWNERS ARE HAVING WITH THE FRONT TIRES WEARING OUT OR TEARING FROM THE INSIDE. I HAVE FOUND THAT THE ISSUE IS THE SUSPENSION WHERE THE FRONT TIRE AND A COTTER PIN MEET EVERY TIME YOU HIT A BUMP OR POT HOLE. THIS HAS CAUSED GREAT DAMAGE TO BOTH FRONT TIRES TO THE EXTENT WHERE YOU CAN SEE THE STEEL BELT. LEXUS HAS GONE AS FAR AS TO BLAME THE TIRE MANUFACTURE AND HAS NOT TAKEN RESPONSIBILITY FOR THE PROBLEM. I ASK THAT THIS ISSUE BE INVESTIGATED BEFORE A LIFE IS LOST DUE TO NEGLIGENCE.
Source: NHTSA WEB SITE -
2013 LEXUS IS- MADISON, TN
WHILE PARK AT A STOP LIGHT, THE AUTO, THIRD IN LINE WAS IMPACTED BY A TRUCK TRAVELING 40-50 MPH, NO BRAKING, AND HIT AND RUN. MY WIFE WAS ALONE IN THE CAR, WHICH WAS DRIVEN INTO A PICKUP AND SUBSEQUENTLY INTO A BUICK. OF THE 12 AIRBAGS AVAILABLE, NOT ONE ACTUATED, CAUSING SERIOUS INTERNAL AND EXTERNAL BRUISING WITH THE SEAT BELT AND STEERING WHEEL IMPACT. THE DRIVERS SEAT BROKE LOOSE FROM ITS MOUNTING, DAMAGE MORE THAN $50,000. IN ADDITION, A BROKEN WRIST RESULTED. COMPLAINTS TO THE LOCAL DEALER CONCERNING LACK OF SAFETY FROM AIR BAGS WENT UNANSWERED AND COMMENTS FROM NATIONAL OFFICE SAID THE AIR BAGS WERE NOT SUPPOSED TO OPERATE. SINCE SIGNIFICANT DAMAGE OCCURRED, SHE IS AFRAID TO RIDE IN THE VEHICLE AS WE CONSIDER IT UNSAFE. I DID NOT KNOW WHO ELSE TO COMPLAIN TO AND AM ADDING THIS NOTE TO WHAT WILL PROBABLY BE A GROWING DATABASE. I COULD NOT PROVIDE THE VIN, AS THE CAR HAS STILL NOT BEEN REPAIRED. *JS
Source: NHTSA WEB SITE