2008 LEXUS IS Complaints

TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT ALL FOUR RIMS WERE CORRODED AND CAUSING THE TIRES TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE, AND STATED THAT ALL FOUR RIMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THE TOUCH SCREEN NAVIGATION SYSTEM FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 80,000.

WHILE DRIVING ON A STRAIGHT LINE, MOST OF THE TIME WHEN TRYING TO MAKE A NORMAL CORRECTION IT WOULD FEEL LIKE THE STEERING WHEEL IS CAUGHT ON A MAGNET AND I NEEDED TO TUG THE STEERING LOOSE. THIS CAUSES ME TO LOOSE CONTROL OF THE CAR FOR FEW SECONDS TO CORRECT THE STEERING. *TR

COOLANT LEAK FROM WATER PUMP. STEAM SHOW UP TOWARDS ENGINE BAY'S FIRE WALL. LEAK IS EXTREMELY CLOSE TO ACCESSORY DRIVE BELT. FAIRLY COMMON ISSUE WITH MODELS BASE DON THIS CHASSIS: HTTP://WWW.CLUBLEXUS.COM/FORUMS/IS-F/570931-WATER-PUMP-LEAKING.HTML PLEASE INVESTIGATE WARRANTY CLAIMS FOR THIS ISSUE, AND INITIATE A RECALL SO THAT OTHERS WHO HAVE PAID OUT OF POCKET CAN BE REIMBURSED. *TR

MY 2008 LEXUS IS250 PASSENGER SIDE WINDSHIELD BRACKET CLIP BREAK OFF, WHEN I DRIVE AT A HIGH SPEED I CAN HEAR THE NOISE THAT THE WIND TAPPING AGAINST THE WINDSHIELD. BECAUSE THE BRACKET CLIP IS BROKEN, SO IT WILL NOT HOLD THE WINDSHIELD FRAME DOWN. I AFFAIR THAT IT WILL COME OFF AND HIT SOMEONE BEHIND OR PEOPLE ON THE SIDE WALK IF SOMEONE HAPPENS TO BE JOGGING. WHEN I LOOK AT IT, IT SEEM THAT THE BRACKET IS POORLY DESIGN. THE CAR AT THIS AGE SHOULD NOT HAPPENS IF THE DESIGN IS LOOK CAREFULLY. I NEVER SEE LIKE THIS BEFORE, EVEN MY TRUCK 300,000 MILE THE WINDSHIELD BRACKET STILL STRONG. *TR

WHEN ACCIDENT IT GET HOT OUTSIDE MY DASHBOARD STARTS TO GET SOFT AND SHINY AND STICKY.WHEN IT GETS TO THAT POINT IN THE MIDDLE OF THE DAY IT CREATES A GLARE REFLECTION ON THE FRONT WINDSHIELD THAT MAKES IT HARD TO SEE. I TRY TO BRING THIS UP TO 3 SEPARATE LEXUS DEALERSHIP AND THE ALL OF THEM DON'T WANT TO TAKE RESPONSIBILITY FOR THE ISSUE INSTEAD THEY ACCUSE ME PUTTING SOME TYPE OF CHEMICAL OVER IT WHICH I HAVE NOT PUT A THING OVER MY DASHBOARD OR MY DOOR PANELS NOT EVEN WATER. THEY DON'T REALLY CARE ABOUT DRIVING SAFETY HAZARD FOR THE CONSUMER'S SAFETY, ALL THEY WANNA DO THIS JUST PUSH US AWAY AND SAID IT WAS SOMETHING THAT WE DID OR SOMETHING THAT WE PUT ON THE DASHBOARD. AND THEY CLAIM THAT THEY HAVE NEVER HEARD ABOUT THIS ISSUE BEFORE WHEN I OBVIOUSLY DO A SEARCH ON THE FORM A LOT OF CONSUMERS IS HAVING THIS ISSUE EVERYWHERE. BUYING A $40,000 CAR WE SHOULD NOT HAVE TO DEAL WITH THIS DRIVING SAFETY ISSUE OF THE DASHBOARD MELTING HAVING A GLAD REFLECTION ON THE FRONT WINDSHIELD THAT WILL CAUSE AN ACCIDENT EVENTUALLY AND IT WILL BE A BIG LAWSUIT. *TR

THE DASH IS STICKY AND REFLEX IN THE WINDSHIELD. LEXUS WILL NOT DO ANYTHING FOR ME. I ALSO HAD MY NAV SYSTEM TOUCH SCREEN FAIL. NO LEXUS HELP. *TR

I HIT A POTHOLE ON MY WAY TO WORK AT 4:55PM ON MONDAY FEB.24,2014. THE POTHOLE WAS AT THE INTERSECTION OF CUMBERLAND AVE AND HIGGINS AVE.I WAS GOING NORTH ON CUMBERLAND TOWARDS TALCOTT AVE, PARK RIDGE. AS I APPROACHED HIGGINS AVE, RED LIGHT TURNED ON. I WAS BEHIND ONE CAR WHEN THE GREEN LIGHT TURNED ON. THE CAR IN FRONT OF ME WAS ABLE TO AVOID THE POTHOLE, BUT SINCE I WAS RIGHT BEHIND, I DID NOT. THE MOMENT I HIT THIS POTHOLE WITH MY FRONT, LEFT TIRE MY DASHBOARD DISPLAYED A MESSAGE THAT I HAVE LOW PRESSURE IN THE TIRE. AUTOMATICALLY MY WHEEL STARTED PULLING ME TO THE SIDE. I DROVE UP CUMBERLAND AVE FOR APPROXIMATELY 1 BLOCK AND PULLED TO THE NEAREST SIDE STREET THAT WAS ON MY RIGHT: GLENLAKE AVE. I GOT OUT OF THE CAR TO FIND A FLAT TIRE. BY THE TIME I GOT HELP, IT WAS 5:45PM. I CALLED PARK RIDGE POLICE DEPARTMENT ASKING WHAT I SHOULD DO AND I WAS DIRECTED TO FILE A CLAIM TOWARDS MY INSURANCE. I WANTED TO MAKE A PICTURE OF THE POT HOLE BUT CONSIDERING HIGGINS AVE AND CUMBERLAND AVE IS A LARGE,BUSY INTERSECTION, I WAS NOT ABLE TO STOP AND TAKE A PICTURE. TODAY, FEB.26,2014, I WAS GOING THE SAME WAY TO WORK AND I FOUND THE POTHOLE TO BE PATCHED UP. I WANT TO KNOW WHO WILL PAY FOR MY DAMAGED TIRE? THE POTHOLE MUST HAVE BEEN VERY DEEP SINCE UPON IMPACT, I AUTOMATICALLY GOT A FLAT. I ALSO WANTED TO ADD THAT I WAS STARTING OFF FROM A FULL STOP. I DID NOT DRIVE MORE THAN 15 MPH. ALL IN ALL, THIS SITUATION IS CAUSING ME A LOT OF INCONVENIENCE AND I WANT TO KNOW IF THE CITY OF CHICAGO WILL REIMBURSE ME FOR THE COSTS THAT I NOW HAVE. *TR

I RECEIVED 2 RECALLS IN THE MAIL ONE WAS FOR FRONT WIPER NUT AND THE OTHER WAS TRUNK RELEASE LEVER. I CALLED LEXUS OF MOBILE TO SET UP APT TO HAVE THE RECALLS FIXED. I LIVE IN DESTIN, FL AND MOBILE IS THE CLOSEST LEXUS DEALERSHIP. I HAVE HAD ANOTHER RECALL ON MY LEXUS ISF AND THEY PICKED IT UP AND LEFT ANOTHER LEXUS UNTIL THEY WERE ABLE TO HAVE IT DONE. THIS LEXUS DEALERSHIP JUST DOESN'T MEET STANDARDS OF THE LEXUS EXPERIENCE I ACTUALLY FLEW TO LEXUS IN KNOXVILLE IN 2008 TO GET MY LEXUS ISF BECAUSE THE MOBILE LEXUS IS HORRIBLE CUSTOMER SERVICE. WITH ALL THIS SAID THE LADY I TALKED TO TODAY[XXX] WAS ONE OF THE WORSE CUSTOMER SERVICE PEOPLE. I ASKED IF THEY COULD PICK UP MY CAR 1. BECAUSE IT IS A 2HR DRIVE 2. I DO WORK LAND 3. I DIDN'T CAUSE THIS RECALL THE LETTER WAS SENT TO ME. SHE TOLD ME IT WAS NOTHING DANGEROUS (THE NUT ON THE WIPER) IT WAS ONLY IF YOU WERE DEALING WITH SNOW. THIS MAY BE TRUE I DON'T KNOW BUT I WOULD HATE TO BE DRIVING DOWN THE ROAD AND IT FALL OFF BECAUSE SHE SAYS IT IS NOTHING. THIS BEING SAID SHE SAID NO THEY WOULD NOT PICK UP THE CAR OF COURSE SHE WAS RUDE THE PEOPLE THAT WORK THERE USUALLY ARE. I FEEL AS THOUGH I SHOULD STILL EXPERIENCE THE LEXUS EXPERIENCE I HAVE LOVED MY CAR AND WOULD LIKE TO BUY ANOTHER BUT NOT WITH THIS TYPE OF SERVICE. THE CONVERSATION ENDED WITH HER SAYING SHE WOULD CALL ME TOMORROW BECAUSE IT'S EXPENSIVE FOR THEM TO PAY DRIVERS TO COME HERE. REALLY? WOW! I THOUGHT THAT'S WHY YOU BUY EXPENSIVE CARS TO GET A LITTLE SERVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS PULLING UP TO A RED STOPLIGHT WITH A CAR ALREADY STOPPED AT THE LIGHT. WHILE APPLYING PRESSURE TO THE BRAKES, I REALIZED THE VEHICLE WASN'T BRAKING CORRECTLY. I STARTED APPLYING MORE PRESSURE UNTIL I WAS NEARLY STANDING ON THE BRAKE PEDAL WHEN THE ENGINE STARTING REVVING AS IF I WERE ACCELERATING. WHEN I REALIZED THE CAR WAS NOT GOING TO STOP, I TRIED TO PUT THE CAR IN PARK. LUCKILY, I ONLY TAPPED THE CAR IN FRONT OF ME WHICH STARTLED THE 3 CHILDREN IN THE BACK SEAT OF THAT CAR. WHEN THE DRIVER OF THE OTHER CAR AND I GOT OUT OF OUR CARS, WE COULD SMELL THE BURNING RUBBER. NO DAMAGE TO EITHER CAR, BUT LEERY TO DRIVE THE VEHICLE. HAD THE REAR BRAKE PADS REPLACED DURING LAST VEHICLE SERVICE IN NOVEMBER 2013. CALLED THE DEALERSHIP THIS MORNING AND WAS TOLD NO RECALL OR OTHER INCIDENTS OF THIS NATURE. *TR