2006 LEXUS IS Complaints

MY VEHICLE STALLED AT A RED LIGHT AND WOULD NOT RESTART. AFTER BEING TOWED TO THE DEALER, THEY CAME BACK WITH A DIAGNOSIS OF MASSIVE CARBON BUILD UP. THEY ADVISED THAT I REACH OUT TO LEXUS CORPORATE TO DETERMINE IF THERE WAS ANY SUPPORT I COULD RECEIVE. AFTER SEVERAL WEEKS OF GOING BACK AND FORTH, LEXUS CORPORATE REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE CAR COULD NOT PRODUCE ANY OF THE NECESSARY TROUBLE CODES TO QUALIFY FOR THEIR CUSTOMER SUPPORT PROGRAM SURROUNDING THIS ISSUE. AFTER MUCH HESITATION, I AGREED TO PAY $700 TO HAVE THE TOP CLEANING DONE. AFTER TOP CLEANING WAS COMPLETE, THE DEALER CALLS TO REPORT THAT THE CAR STILL WOULDN'T START AND THEY DIDN'T KNOW WHAT WAS CAUSING THE ISSUE. NOW THEY HAVE AN "EXPERT MECHANIC" FROM LEXUS CORPORATE COMING OUT TO INSPECT THE VEHICLE AND DETERMINE THE PROBLEM. THIS TOOK ANOTHER 1 1/2 TO 2 WEEKS TO COMPLETE. I RECEIVED A PHONE CALL FROM LEXUS CORP, THAT THE ISSUE WAS NOW A TIMING CHAIN THAT WAS GOING TO BE $1200 TO REPLACE. WHEN I SPOKE WITH THE DEALER, THEY AGREED TO CREDIT BACK MY $700 FROM THE MISDIAGNOSIS BUT QUOTED THAT THE TIMING CHAIN WOULD BE $1700, NOT $1200. AFTER SEVERAL DAYS OF HAGGLING, I FINALLY AGREED TO PAY $1350, ONLY TO GET ANOTHER CALL FROM THE DEALER NOW SAYING THAT METAL SHAVINGS HAVE FALLEN DOWN INTO THE ENGINE BLOCK AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. ALTHOUGH I HAVE ALL OF MY SERVICE RECORDS, LEXUS IS TRYING TO PIN THE BLAME ON ME, STATING "LACK OF OIL CHANGES". MY VEHICLE'S YEAR, MODEL AND DATE OF SERVICE ARE ALL QUALIFIED TO BE COVERED UNDER THIS WARRANTY. THIS CAR HAS PROVEN TO EXPERIENCE THESE PROBLEMS ASSOCIATED WITH THIS RECALL AND BECAUSE THE ENGINE IS IN SUCH BAD SHAPE AND IS UNABLE TO PRODUCE ANY CODES, THEY ARE REFUSING TO HONOR THIS WARRANTY. THIS HAS NOW BEEN GOING ON FOR NEARLY 3 MONTHS AND I STILL HAVE NO CAR AND NO RESOLUTION IN SITE. *TR

DASH HAS BECOME VERY GLOSSY AND STICKY CAUSING A VERY BRIGHT GLARE ON THE WINDSHIELD WHICH IS SEVERELY AFFECTING VISIBILITY. *TR

THE DASHBOARD OF THE CAR IS EXTREMELY STICKY/SHINY ALONG WITH THE TOPS OF THE DOOR PANELS NEAR THE WINDOWS. WHEN THE SUN IS OVERHEAD SHINING DOWN ONTO THE DASHBOARD IN ITS MELTED SHINY STATE IT REFLECTS A GLARE ONTO THE INSIDE OF THE WINDSHIELD MAKING IT EXTREMELY DIFFICULT TO SEE OUT OF THE CAR. ALSO I'M CONCERNED ABOUT THE FUNCTION OF THE PASSENGER SIDE AIRBAG WITH IT BEING UNDER THIS DASH THAT HAS MELTED. ALSO IF THE DASH IS TOUCHED TO ADD OR REMOVE A SUNSHIELD WHEN PARKED IT EASILY COMES APART ONTO FINGERS/HANDS/CLOTHES AND LEAVES A STICKY BLACK RESIDUE. THE RESIDUE MAKES IT DIFFICULT TO ALLOW THE STEERING WHEEL TO SLIDE THROUGH THE HANDS WHILE TURNING AS IT CATCHES/RELEASES EASILY. THE CAR HAS BEEN WELL TAKEN CARE OF AND HAS BEEN A SOUTHERN CALIFORNIA CAR FOR ITS ENTIRE LIFE. PREVIOUS OWNER BOUGHT IT IN COLORADO BUT LIVED IN SOUTHERN CALIFORNIA. IT WAS GARAGE KEPT BY THEM AND IS GARAGE KEPT BY US, THE SECOND OWNERS. NO PROTECTANTS OF ANY KIND HAVE EVER BEEN APPLIED TO THE DASH THAT MAY ALTER THE COMPOSITION OF IT. ONLY DUSTED OFF OR WIPED WITH A DAMP CLOTH WHEN REQUIRED. I'VE SEEN SEVERAL OTHER IS VEHICLES WITH THE SAME EXACT PROBLEM, MANY WORSE THAN MINE. DEALER OFFERED TO FIX FOR $3000 QUOTED PRICE OVER THE PHONE FOR LABOR/MATERIALS. *TR

VEHICLE (2006 LEXUS IS250 W. 62,000 MILES) WITH AN ILLUMINATED AIRBAG LIGHT DUE TO A FAULTY WIRING HARNESS. THIS IS A KNOWN PROBLEM THAT LEXUS ACKNOWLEDGES BUT REFUSE TO FIX WITHOUT CHARGING (OUT OF WARRANTY) OWNERS OVER $3,500. THERE IS EVEN A TECHNICAL SERVICE BULLETIN ("TSB") ISSUED FOR THIS PROBLEM, THE TSB NUMBER IS L-SB-0167-08. THIS IS AN OUTRAGEOUS EXPENSE AND A RECALL SHOULD HAVE BEEN ISSUED. THIS DIRECTLY COMPROMISES THE SAFETY OF THE DRIVE, PASSENGERS AND OTHER PARTIES IN THE EVEN OF AN ACCIDENT. *TR

THE DASHBOARD IS MELTING AND THE SUN LIGHT IS REFLECTING OFF THE DASHBOARD AND BLINDING THE DRIVER. *TR

MY LEXUS IS 250 AIR BAG LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND LEXUS OF LAS VEGAS AND THEY INFORMED ME THAT THE WIRING HARNESS NEEDS TO BE REPLACED BECAUSE LEXUS DESIGNED THE PART WRONG. I LEARNED THAT IF I'M IN AN ACCIDENT THAT MY SAFETY SYSTEM WILL NOT WORK. LEXUS NEEDS TO REPLACE MY DEATH TRAP NOW. FIX THE WIRING HARNESS.... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE DASHBOARD IS STICKY AND MELTING, WHICH CAUSES A BLINDING GLARE WHEN DRIVING MAKING IT HARD TO SEE WHEN DRIVING. *TR

I HAVE HAD THIS DASHBOARD PROBLEM WITH MY CAR AFTER THE FIRST YEAR IT WAS PURCHASED FROM CARMAX. I SAW A POST ONLINE TO WHERE I CAN MAKE A COMPLAINT ABOUT THIS AND HOPEFULLY GET IT REPAIRED. MY DASHBOARD HAS GOTTEN TO THE POINT TO WHERE IF I DO NOT HAVE SUNGLASSES ON, I CAN NOT SEE OUT OF MY WINDSHIELD BECAUSE OF THE GLARE THAT SHINES OFF OF MY DASHBOARD. I CAN NOT CLEAN IT OR WIPE IT OFF BECAUSE IT IS SO STICKY. I FIND THIS VERY FRUSTRATING AND VERY DANGEROUS BECAUSE I CAN NOT SEE THE ROAD DURING THE DAY BECAUSE THE SUN REFLECTS SO HEAVILY OFF OF THIS GLUE LIKE SUBSTANCES THAT MY DASHBOARD HAS TURNED INTO. I AM CURRENTLY A STUDENT AT A UNIVERSITY AND I WAS FORCED TO BUY A PARKING PASS IN A GARAGE(WHICH IS TWICE THE PRICE OF A REGULAR PARKING PASS) IN ORDER TO NOT LET MY DASHBOARD MELT ANYMORE THAN IT ALREADY HAS. I AM HOPING THAT YOU GUYS CAN SOMEHOW PUSH TO MAKE TO MAKE TOYOTA/LEXUS FIX THIS PROBLEM. *TR

THE CAMSHAFT TIMING GEAR WAS REPLACED BY JIM FAULT LEXUS WAS DRIVING VEHICLE HOME AND ALL THE DASH LIT UP AND ENGINE HAD NO OIL. CAR HASN'T RUN THE SAME SINCE THEN WITHOUT OIL NEEDING TO BE REPLACE 3.5 LITERS OF OIL EVERY 300-500 MILES SO I'M REALLY AFRAID TO GO ANYWHERE IN MY VEHICLE. NEED HELP! THE CONSUMER STATED SHE STARTED HAVING PROBLEMS WITH THE ENGINE AFTER RETRIEVING THE VEHICLE FROM THE DEALER. THERE WAS A NOISE COMING FROM THE ENGINE WHEN IT WAS COLD AND THE CHECK ENGINE LIGHT ILLUMINATED SEVERAL TIMES, AS WELL AS THE LOW OIL LIGHT. THE DEALER INFORMED THE CONSUMER, THE PISTON RINGS WERE WORN, BUT THERE WERE NO OIL LEAKS. UPDATED 12/03/14

DASH AND BLACK PARTS OF DOORS ARE MELTING, CRACKING, AND PIECES ARE FALLING OFF. WHEN DRIVING AND IN SUN DASH GETS VERY SHINY AND REFLECTS ONTO WINDSHIELD. CONCERNED ABOUT THE INTEGRITY OF THE DASH AND POSSIBLE AFFECT IT COULD HAVE ON THE AIR BAGS. *TR