2009 LEXUS IS Complaints
View complaints related to 2009 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2009 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 LEXUS IS- ROCKY MOUNT, NC
MY DASHBOARD HAS THAT TACKY GLOSSY SUBSTANCE ON IT AND CAUSES ISSUES WITH MY VISIBILITY. I HAVE TRIED TO REMOVE IT AND DULL IT SO THAT IT WOULD BE BETTER TO SEE, BUT I HAVE NOT HAD ANY SUCCESS.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- SAN JOSE, CA
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS 250- ROWLAND HEIGHTS, CA
THE LEFT AND RIGHT SIDE MIRRORS HAVE BECOME LOOSE AND FREELY MOVE FORWARD AND BACKWARD. I HAVE TO USE HEAVY DUTY CLOTH TAPE TO PERMANENTLY SECURE THEM IN THE REAR FACING ORIENTATION. I FOUND A YOUTUBE VIDEO WHICH DISCLOSES THE MECHANICAL DEFECT THAT NEEDS TO BE CORRECTED. THIS IS A SAFETY HAZARD IF THE MIRRORS WERE NOT HELD STEADY IN THE REAR FACING ORIENTATION AND THIS MECHANICAL DEFECT SHOULD NOT OCCUR.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- CLEAR WATER, FL
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS 250- ARLINGTON, TX
MELTING DASHBOARD CAUSING A GLARE WHILE DRIVING WHERE YOU CAN'T REALLY SEE WHERE YOU ARE GOING PROPERLY.
Source: NHTSA WEB SITE -
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2009 LEXUS IS 250- HOUSTON, TX
TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NORTH SIDE LEXUS (17925 NORTH FWY., HOUSTON, TX 77090). THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 16V340000 (AIR BAGS), AND 13V030000 (VISIBILITY/WIPER). THE TECHNICIAN INFORMED THE CONTACT THAT THE PART THAT WAS NEEDED WAS A FUEL PRESSURE SENSOR; HOWEVER, IT WAS NOT INCLUDED IN THE NHTSA CAMPAIGN UMBER: 14V647000 FUEL SYSTEM, GASOLINE) RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS 250- AVENTURA, FL
THE DASHBOARD IS MELTING, STICKY AND SHINY, CREATES A MIRROR EFFECT ONTHE ALL WINDSHIELD. IT IS GLARING AND REFLECTING ALL OVER THE WINDSHIELD AND MAKES DRIVING NOT SAFE. IT STARTED FEW YEARS BACK AND GETTING WORSE. I CONTACTED HEADQUARTERS LEXUS AND WAS TOLD BY A SUPERVISOR THAT NOTHING THEY CAN DO. THAT IT IS MY PROBLEM.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- GARLAND, TX
MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- COLUMBIA, SC
A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- WEST PALM BEACH, FL
MY DASHBOARD OF MY 2009 LEXUS IS 250 IS MELTING AND CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD WHEN I'M DRIVING THE VEHICLE. IT IS PROGRESSIVELY GETTING WORSE. CONCERN FOR VISIBILITY THROUGH THE WINDSHIELD AS THE DASHBOARD CONTINUES TO MELT. THE GLARE IS WORSE DEPENDING ON THE TIME OF DAY AND DIRECTION I'M HEADING. THERE WAS A RECALL FOR THIS ISSUE BUT ONLY WENT UP TO 2008 MODELS. RECALL SHOULD HAVE INCLUDE 2009 MODELS AS WELL.
Source: NHTSA WEB SITE