2007 LEXUS IS Complaints
View complaints related to 2007 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2007 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS IS- GARDEN CITY, NY
MELTING DASHBOARD AND DOOR PANELS. THIS MAKES THE DASH STICKY AND CAN GIVE OFF ODORS.
Source: NHTSA WEB SITE -
2007 LEXUS IS- GARDEN GROVE, CA
THE DASHBOARD OF THE CAR BECOMES STICKY AND SHINY WHEN UNDER THE SUN. THIS CREATES GLARE ON THE WINDSHIELD OF THE CAR AND IS SO BRIGHT THAT IT MAKES IT HARD TO SEE THE ROAD DURING THE DAYTIME.
Source: NHTSA WEB SITE -
2007 LEXUS IS- BIRMINGHAM, MI
WHEN THE PASSENGER SIDE AIRBAG WAS REPLACED BY LEXUS THE LIGHT FOR THE SEAT AIRBAG APPEARED. THE DEALER AND LEXUS REFUSE TO FIX THIS UNLESS WE PAY $3600. TO BUT A NEW SEAT. THEY CLAIM THIS WAS NOT RELATED TO THE RECALL BUT I KNOW ITS NOT TRUE BECAUSE THE LIGHT DID NOT APPEAR UNTIL THEY FIXED THE DASHBOARD AIRBAG.WE CANNOT HAVE A PASSENGER ON THE CAR AND CANNOT SELL THE CAR IN ITS CURRENT CONDITION
Source: NHTSA WEB SITE -
2007 LEXUS IS- DUBLIN, OH
TL* THE CONTACT OWNS A 2007 LEXUS IS. THE CONTACT STATED THAT THE DASHBOARD HAD MELTED AND EXHIBITED CRACKS. THE CONTACT WAS CONCERNED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE AIR BAGS MAY NOT DEPLOY PROPERLY DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE MECHANIC ADVISED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS- DISTRICT HEIGHTS, MD
THT VSC LIGHT KEEPS COMING ON AND WILL NOT GO OFF. IHAVE BEEN BANNED FROM LEXUS RE LEXUS CORPORATE ARE ALLOWING LINDSEY LEXUS, LEXUS OF ANNAPOLIS, AND LEXUS OF SILVER SPRINGS, TO USE FEAR, INTIMIDATION, OUT RIGHT LIES ,AND DECEPTION , TO SCARE PEOPLE TO REPAIR THINGS ON CARS THAT SIMPLY DO NOT NEED ANY REPAIR AGAINST ARMY VETERAN AND SENOIR CITIZENS. PEOPLE THEY PERCEIVE TO HAVE NO KNOWLEDGE OF CARS. WHILE THE LEXUS CERTIFIED PREOWNED WARRANTY WAS IN PLACE NO ONE EVER ASKED TO REPAIR ANYTHING. BECAUSE LEXUS WAS PAYING FOR THE REPAIRS IF ANY. AS SOON AS THE LEXUS CPO WARRANTY WAS EXPIRED EVERYTHING WAS WRONG WITH THE CAR ACCORDING TO THE DEALERSHIPS. THIS IS A CULTURE OF CORRUPTION. IF YOUR BUSINESS MODEL NEEDS LIES AND CORRUPTION YOU DON'T HAVE A PROFITABLE, MORAL, PROPERLY WORKING BUSINESS MODEL. THIS ALL STARTED WITH THE RACIST TAMMY OF LINDSEY WHO AFTER A BRIEF EXAMINATION OF THE CAR SAID IT NEEDED $8K IN REPAIRS. I WAS SHOCKED. I TOOK THE CAR THERE INITIALLY AFTER THE WARRANTY EXPIRED TO GET THE CAR CHECKED FOR ANY POTENTIAL NEEDED REPLACEMENTS SUCH AS BRAKES, TIRES, BATTERY THINGS THAT JUST SIMPLY WERE OUT OVER TIME. NONE OF THE PROBLEMS THEY SAID WERE THOSE TYPE OF PROBLEMS THAT ARE EASILY IDENTIFIED . RACIST TAMI TOLD ME IF I DIDN'T MAKE THE REPAIRS THE CAR WILL FAIL AND THAT I COULD GET KILLED ON THE HIGHWAY . I ASKED TO SPEAK TO THE SERVICE MANAGER. I ASKED FOR PICTURES AND PROOF. THEY DID NOT PROVIDE ANY PROOF. THE SERVICE MANAGER APOLOGIZED FOR SOMETHING AND SAID THAT'S HOW THEY DO BUSINESS. OIL CHANGES ARE NOT ENOUGH BUSINESS FOR THEM AND THAT I WAS NOW CONSIDERED A DEAD CUSTOMER. I LEFT IN MY CAR NEVER REPAIRED ANYTHING THEY SAID. NEEDLESS TO SAY THE CAR DID NOT FAIL. DURING THE EASTER HOLIDAY SEASON NEXT THINKING THIS WAS AN ISOLATED INCIDENT
Source: NHTSA WEB SITE -
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2007 LEXUS IS- ATLANTA, GA
MY DASHBOARD HAS A STICKY SUBSTANCE, CAUSING A GLARE ON MY WINDSHIELD AND BLOCKING MY ABILITY TO SEE OUT OF MY FRONT WINDOW. I RECENTLY LEARNED LEXUS HAS BEEN AWARE OF THIS ISSUE FOR YEARS, BUT ONLY CONSIDERED IT A "COSMETIC DEFECT." HOWEVER, PER THE PHOTOGRAPHS, THIS DEFECT IS CAUSING SIGNIFICANT IMPAIRMENT TO MY ABILITY TO SEE OUT. I HAVE HAD MY CAR SERVICED AT NALLEY LEXUS IN SMYRNA, GA SINCE I FIRST OWNED IT AND THE RECALL WAS NEVER BROUGHT TO MY ATTENTION BECAUSE THEY DEEMED IT "COSMETIC." I HAVE SENT PICTURES TO LEXUS'S CORPORATE OFFICES SHOWING THE BLOCKED VISIBILITY - THE SAME PICTURES I AM ATTACHING TO THIS CLAIM. THEY OFFERED ME $400 TOWARDS THE $2000-2500 REPLACEMENT COST. I AM UNSURE OF THE EXACT DATE WHICH THE ISSUE STARTED. IT HAS PROGRESSIVELY WORSENED. ONLY IN THE PAST MONTH DID I BEGIN SEARCHING ONLINE FOR SOLUTIONS AND FOUND THIS IS A WELL-KNOWN LEXUS/TOYOTA DEFECT. LEXUS SHOULD BE REQUIRED TO NOTIFY CUSTOMERS OF ANY DEFECT AT THEIR DEALERS, NOT JUST ONES THEY DEEM AS SAFETY.
Source: NHTSA WEB SITE -
2007 LEXUS IS- HEMET, CA
AIR BAG SENSOR IN THE FRONT PASSENGER SEAT IS NOT WORKING. THIS IS A SERIOUS SAFETY ISSUE AND DEALERSHIP DOES NOT THINK THIS IS AN ISSUE.
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- INDIANAPOLIS, IN
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS IS- ACWORTH, GA
MY WHOLE DASH AND DOORS ARE STICKY AND PEEL OFF AT THE SLIGHTEST THING. I'VE HAD THE CAR FOR LESS THAN A YEAR AND THE IT'S LITERALLY COMING OFF
Source: NHTSA WEB SITE -
2007 LEXUS IS 250- WASHINGTON, DC
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER STEERING SUDDENLY SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. SOMETIMES, THE POWER STEERING WOULD RESUME NORMAL OPERATION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON OTHER OCCASIONS, THE VEHICLE HAD TO BE TOWED HOME. WHEN IT WAS TOWED, IT TOOK APPROXIMATELY 24 HOURS BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. THE CONTACT CALLED OURISMAN LEXUS OF ROCKVILLE (LOCATED AT 15501 FREDERICK RD, ROCKVILLE, MD 20855, 855-821-1390) WHERE IT WAS DIAGNOSED THAT THE ECU AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 1802260181 AND 1812061696. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE