2014 LEXUS IS Complaints

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK TO THE DEALERSHIP THE NEXT DAY AND TOLD THEM. THEY CHECKED THE CAR AND SAID THEY FOUND NOTHING WRONG AND THAT THEY RESURFACED THE ROTORS. WHEN I LEFT THE DEALERSHIP, I CONTINUED TO HAVE THE SAME PROBLEMS WITH THE BRAKES. I ALSO TOLD THEM THAT THE CAR "SHIMMIED/SHAKING" AND "VIBRATED" VERY BADLY WHILE DRIVING AND THAT THE CAR NEEDED NEW TIRES. THEY TOLD ME THEY HAD PUT NEW TIRES ON THE CAR, WHEN, IN FACT, THEY HAD NOT. I CONTINUE TO HAVE PROBLEMS WITH THE CAR RIDING WITH A "SHIMMY/SHAKING" FEEL WHILE CRUISING AT 30-40 MILES PER HOUR. I FINALLY TOOK THE CAR TO SEWELL LEXUS ON AUGUST 1, 2018. SEWELL DIAGNOSED THE BRAKES AND SAID THE ROTORS WERE "WARPED" AND ALFA ROMEO FIAT HAD PUT AFTERMARKET BRAKES PADS ON THE CAR. SEWELL LEXUS RESURFACED THE ROTORS AND THE GRINDING NOISE IS BETTER, BUT STILL NOT 100% BECAUSE OF THE AFTERMARKET BRAKES PAIDS ON THE CAR. I PAID $190 OUT OF MY POCKET TO HAVE THE ROTORS RESURFACED AFTER HAVING ONLY PURCHASED THE CAR 2 WEEKS PRIOR. I ASKED ALFA ROMEO FOR REIMBURSEMENT AND THEY REFUSED. THEY ALSO REFUSE TO PUT THE CORRECT BRAKE PADS ON THE CAR AND THEY REFUSE TO REPLACE THE TIRES. I RESIDE IN FORT WORTH, TEXAS BUT WORK IN ARLINGTON, TEXAS, SO I DRIVE 20 MILES TO WORK ONE WAY EVERUDAU. I HAVE MADE NUMEROUS, REPEATED REQUESTS TO ALFA ROMEO TO HAVE THESE PROBLEMS CORRECTED, BUT THEY REFUSE. I SHOULD NOT HAVE TO PAY MONEY OUT OF MY POCKET FOR THESE ITEMS ESPECIALLY SINCE I JUST PURCHASED THE CAR ON JULY 20, 2018.

LEXUS IS VEHICLES ARE SUBJECT TO EXCESSIVE INNER TIRE WEAR. VEHICLES SERVICED AT LEXUS DEALERSHIP ARE NOT PROPERLY INSPECTED. EVEN AFTER PROVIDING PROPER MAINTENANCE BY THE DEALERSHIP SUCH AS TIRE ALIGNMENT. THE AGGRESSIVE CAMBER APPLIED THESE LEXUS VEHICLES CAN POSSIBLY CAUSE ACCIDENTS BECAUSE DIVERS ARE UNAWARE OF THE EXCESSIVE WEAR AND OFTEN TIMES ARE NOT TOLD ABOUT TIRE ISSUES AFTER TAKING THEIR VEHICLE TO THE DEALERSHIP FOR SERVICE. PERSONALLY SPEAKING I FOUND MY SELF WITH THIS SITUATION, WHEN DRIVING HOME ON THE FREEWAY. A VEHICLE IN FRONT OF ME DROP SOME CHAIRS THEY WERE CARRYING , I HAVE TO CONDUCT AN EVASIVE MANEUVER. THE CAR FELT A BIT WEIRD AFTER ARRIVING AT HOME. UPON INSPECTING MY TIRES THEY SHOW EXTREME TIRE WEAR. THE NEXT DAY I ARRIVED AT MY LOCAL LEXUS DEALERSHIP AND THE SERVICE REPRESENTATIVE ADVISE ME THAT TIRES NEEDED TO BE REPLACES. THE VEHICLE HAD ABOUT 16K SINCE THE LAST TIRE REPLACEMENT. I MENTIONED TO HIM THAT THE TIRE WEAR WAS UNACCEPTABLE. THE SERVICE REP MENTION TO ME THAT LEXUS IS VEHICLES ARE NOTORIOUS FOR EXCESSIVE TIRE WEAR AND BRAKE WEAR. MY ISSUE WAS NOT WITH THE PURCHASE OF THE TIRES BUT WITH THE LACK OF NOTIFICATION OF THE EXCESSIVE TIRE WEAR. MARCH OF 2018 WAS MY LAST SERVICE TO THIS VEHICLE THEY PROVIDED AN OIL CHANGE AND A VEHICLE ALIGNMENT. THE SERVICE REP MENTIONED THAT CHECKING TIRES AND CHECKING BRAKES WAS NOT PART OF THE INSPECTION PROCESS THEY PROVIDE THEIR CUSTOMERS. I WAS SHOCKED AND APPALLED SPECIALLY SINCE THEY KNOW ABOUT THE TIRE WEAR ISSUES. CHECKING TIRES SHOULD BE THEIR NUMBER ONE PRIORITY IF THEY KNOW THESE ISSUES ARE PERSISTENT ON THIS VEHICLES.

WHEN LOCKING CAR WITH REMOTE, THE GAS DOOR POPS OPEN. THIS IS THE 2ND IS 250 2014 THAT DID THIS.

I EXPERIENCED UNUSUAL REAR TIRE WEAR. I TAKE MY LEXUS IN FOR SERVICE AT THE LEXUS DEALER EVERY 5000 MILES. I PURCHASED THE CAR AT 32,000 MILES. WHEN I WENT IN FOR MY 45,000 MILE SERVICE THIS WEEK, I WAS TOLD I NEEDED 2 NEW REAR TIRES. THEY WERE WORN EXCESSIVELY ON THE INSIDE TREAD AND THE INSIDE WALL HAD METAL THREADS SHOWING. YES I ALWAYS KEEP MY TIRES PROPERLY INFLATED. OF COURSE I PURCHASED NEW TIRES AND HAD AN ALIGNMENT DONE. I WAS TOLD BY THE LEXUS DEALER AND BY ANOTHER CAR REPAIR SHOP THAT THERE WAS NOTHING THAT I COULD DO TO PREVENT THE TIRES FROM WEARING OUT EVERY 15,000 MILES EVEN WITH A YEARLY ALIGNMENT. THEY BOTH TOLD ME THE FRONT AND REAR TIRES ARE DIFFERENT SIZES AND THEREFORE CANNOT BE ROTATED AND IT WAS SOMETHING ABOUT HOW LEXUS HAS THIS CAR SET UP, SOMETHING WITH THE LOWER CONTROL ARMS OR SOMETHING.I WENT ONLINE TO SOME LEXUS OWNERS FORUMS AND DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE LEXUS IS MODELS. FROM A SAFETY STANDPOINT I AM CONCERNED THAT THE TIRES WORE SO QUICKLY FROM MY 40,000 TO 45,000 MILE SERVICE AND HAD I NOT TOOK IT IN TO THE DEALER WHEN I DID, I MAY HAVE A SERIOUS BLOWOUT OR SOMETHING. ALSO I AM WONDERING WHY THE DEALER WHO DID MY SERVICE DID NOT NOTICE UNUSUAL TIRE WEAR AT 40,000 MILES.

WHILE DRIVING ON A MAJOR HIGHWAY, I NEEDED THE BRAKES TO BE APPLIED VERY RAPIDLY AS A VEHICLE CUT ME OFF AND IMMEDIATELY SLAMMED ON THEIR BRAKES. UPON MY FULL AND RAPID PRESSING OF THE BRAKE PEDAL, THE EMERGENCY BRAKE FORCE DISTRIBUTION SYSTEM BRAKING DID NOT APPEAR TO APPLY AS ON PREVIOUSLY VEHICLES I'VE HAD OR HAVE INCLUDING TWO LARGE SUV'S. BRAKE PEDAL WAS APPLIED AND PRESSED WITH FULL AND COMPLETE FORCE TO THE POINT THAT IT NO LONGER WENT ANY FURTHER. CONTINUED IN MOTION, NO SLIDING, MINIMAL ABS KICKED IN. AND ACCIDENT DID OCCUR AS VEHICLE DID NOT STOP IN TIME. PRIOR TO AND SINCE THEN, I'VE PAID MORE ATTENTION TO THE PEDDLE PRESSURE AND LEVEL AND SURE ENOUGH, UNLESS I PREPUMP THE PEDDLE, THE PEDDLE MUST BE PRESSED BEYOND WHAT IS CONSIDERED STANDARD. IF I PREPUMP THE PEDDLE, THEN DRIVE, THE BRAKING IS ULTRA SENSITIVE. I URGENTLY NEED AN INVESTIGATION INTO WHAT IS GOING ON AS I AM PREPARED TO SELL THE VEHICLE BUT WOULD LIKE TO HAVE A PROFESSIONAL REVIEW, TEST, EXAMINE WHATEVER IS NECESSARY TO DETERMINE CAUSE OF SUCH A BRAKE PRESSURE FAILURE. IT IS REPEATABLE, BUT NEED TO KNOW WHO TO CONTACT. WHAT CAN BE DONE IMMEDIATELY?

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341 (770) 457-6800) WHERE IT WAS DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO HENNESSY LEXUS OF ATLANTA WHERE THE DEALER STATED THAT SCREWS WERE MISSING BY THE EXHAUST AND A SMALL AMOUNT OF SULFUR WAS NOTICED IN THE VEHICLE. THE CONTACT WAS ADVISED THAT THE ODOR WAS NORMAL. WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED TO INCREASE THE SPEED AND THE SULFUR ODOR BECAME STRONGER. AS A RESULT, THE CONTACT BECAME ILL AND HAD TO PULL THE VEHICLE OVER TO VOMIT. THE VEHICLE WAS THEN TAKEN TO HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) WHERE IT WAS ALSO DIAGNOSED THAT THE FUEL NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE ISSUE WAS A FUEL CHANGE. THE CONTACT WAS THEN ADVISED TO GET A SECOND OPINION. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

I TOOK THIS CAR TO THE LEXUS SO MANY TIME I AM GETTING A SULFATE SMELL FROM THE CAR WHEN EVER I TRY TO GO LITTLE BIT FAST IT'S MAKE NOT TO BREATH IN THE CAR A I ALMOST GOT CHOCK OF THE SMELL AND WHEN I WAS DRIVING TODAY WITH MY FAMILY IS HAVE TO PULL UP ON A HIGHWAYS EVERY ONE START THROUGH UP AND IT IS GETTING WORSE AND WORSE I TALK WITH LEXUS HEAD OFFICE NO ONE TRY TO HELP ME WITH THIS ISSUE AND THEY ARE TELLING ME THAT'S A GAS IF THAT'S A GAS I SHOULD BE COMING OUT FROM EVERY SINGLE CAR ON THE ROAD I AM GETTING THIS SMELL FROM AUGUST

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. WHILE MAKING LEFT OR RIGHT TURNS, THE POWER STEERING SEIZED FOR A SECOND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER THE PAST TWO YEARS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS UNAVAILABLE.

I HAD A CAR ACCIDENT DUE TO THE BREAK NOT WORKING CAR ACCIDENTS CAUSED BY MECHANICAL FAILURE THE AIRBAG DIDN'T EVEN WORK

SUN ROOF NOT OPENING SOMETIMES. SUNROOF WANT OPEN WITH JUST A TOUCH OF BUTTON. WE HAVE TO HOLD BUTTON DOWN TO OPEN AND CLOSE.