2011 LEXUS IS Complaints

IN A TRAFFIC LIGHT ABOUT TO MAKE A LEFT, WHEN LIGHTS TURNED GREEN IT ACCELERATED NORMALLY UNTIL SPEED WAS AT 25-30MPH ITS STOPPED THERE. WILL ONLY REV UP TO 2000 RPM WOULD CHANGE GEARS BUT IN ITS OWN DESIRED TIME . PULLED OVER TURN OFF THE CAR TURNED IT BACK ON SAME HAPPND. ENGINE LIGHT WENT ON AND FRM THERE IT WOULD RUN THE SAME ACCELERATE NORMALLY AND REMAIN IN AFLACTUATING SPEED OF 2-30MPH UNTIL NOW LEXUS OF LAS VEGAS WILL NOT AKNOWLEDGE ELF RECALL STATING MY CAR IS NOT INCLUDED IN THEIR LIST. WILL NOT HONOR ALL PAPERWORK FROM THIS WEBSITE. SPOKE TO JUSTIN AND I WILL NOW TAKE MY CAR HOME BECAUSE THEY WERE INSISTING FOR ME TO PAY TO THE AMOUNT OF 2098 JUST FOR THE HIGH PRESSURE PUMP EXCLUDING LABOR. CAR PERFORMED WELL WITHOUT ANY WARNINGS OTHER THAN THE GAS SMELL WHICH AT FIRST WE ALL JUST DID NOT MIND AFTER CHECKING IF GAS DOOR IS COMPLETELY LOCK. PLEASE HELP

TL* THE CONTACT OWNS A 2011 LEXUS IS 350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ... UPDATED 08/23/16 *BF ....UPDATED 08/29/16 *BF UPDATED 08/3/16.*JB *TR

TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ABOUT SIX MONTHS AFTER GETTING THIS CAR BRAND NEW I STARTED SMELLING A FOUL ODOR. IT HAPPENED EVERY TIME I USED THE AIR CONDITIONING. WHEN I WENT TO OPEN THE FRESH AIR MODE A MOLDY/MUSTY SMELL EMANATED THROUGHOUT THE CAR. IT CONTINUED AND I TOOK THE CAR IN SEVERAL TIMES TO LEXUS. THEY CHANGED THE CABIN FILTERS, EVEN USED A STATE OF THE ART PROCESS TO ELIMINATE THE ODOR - BUT IT KEPT COMING BACK. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. HOWEVER I GOT AN ATTORNEY WHO SUGGESTED I HIRE A MOLD EXPERT AND SURE ENOUGH THEY FOUND A TOXIC MOLD IN THE ENGINE. LEXUS STILL REFUSED TO DO ANYTHING ABOUT THIS. EVERYONE WHO HAS BEEN IN MY CAR SMELLS THIS EXCEPT THE PEOPLE AT LEXUS. IT IS DOCUMENTED THAT THE MOLD EXISTS, BUT THEY REFUSE TO ADMIT IT'S PROBABLY DUE TO A LEAK IN THE A/C SYSTEM. THEY WOULD NEVER TAKE THE A/C APART TO FIND THE LEAK SO I'VE HAD TO DRIVE THIS SMELLY CAR FOR THE PAST 2 1/2 YEARS....I'M GOING TO TURN IT IN EARLY FOR FEAR OF BREATHING IN THIS TOXIC MOLD AND SHAME ON LEXUS FOR NOT BEING CONCERNED ABOUT MY HEALTH. AN AIR CONDITIONING EXPERT IN LOS ANGELES TOLD ME HE HAS HAD SEVERAL COMPLAINTS ABOUT SIMILAR SMELLS FROM THE IS. MY DOCTOR SAID THIS MOLD IS MAN MADE AND NOT ENVIRONMENTAL SO IT MUST BE FROM WATER CONDENSATION. ALSO, MY CAR HAD SEVERAL OTHER ISSUES LIKE THE FRESH AIR MODE WOULD NOT STAY OPEN SO THAT THE WATER CONDENSATION COULD DRY OUT. THAT HAD TO BE REPAIRED TWO OR THREE TIMES. *TR

DURING THE MONTH OF DECEMBER 2013, I EXPERIENCED SEVERAL INCIDENTS OF UNINTENDED ACCELERATION. I ALSO HAD SEVERAL BEFORE DECEMBER THAT I DIDN'T PAY MUCH ATTENTION TO. WHAT THEY HAD IN COMMON WAS THAT THE VEHICLE WAS ALMOST STOPPED WITH MY FOOT ON THE BRAKE WHEN I EXPERIENCED A SURGE. IN ONE INSTANCE, I WAS EASING OUT OF A STRIP MALL PARKING LOT ONTO A MAJOR HIGHWAY WITH JUST THE IDLE SPEED MOMENTUM MOVING THE CAR WITH MY FOOT ON THE BRAKE. THE CAR SURGED AND PULLED ME INTO THE ROADWAY BLINDLY BUT FORTUNATELY THERE WERE NO ONCOMING VEHICLES. HAPPENED AGAIN ON MARCH 20, 2014 WITH FULL DOCUMENTATION ON MY PART. *TR

ON MARCH 11,2014, I STOPPED MY CAR AT THE STOP LIGHT BEHIND ANOTHER CAR. MY CAR'S ENGINE SUDDENLY STARTED REV UP. I APPLIED THE BRAKE AS MUCH AS I CAN. BUY MY CAR STARTED TO MOVE AND HIT THE BACK OF THE CAR STOPPED IN FRONT OF MY CAR. SUDDEN UNINTENDED ACCELERATION. *TR

TL* THE CONTACT OWNS A 2011 LEXUS IS 250C. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

CAR SUDDENLY LURCHED FORWARD (WHILE MY FOOT WAS ON THE BRAKE APPROACHING A STOP SIGN) AND STRUCK THE VEHICLE IN FRONT OF ME ON JANUARY 6, 2012. THIS PROBLEM OCCURRED AGAIN IN DECEMBER 2012 AND JANUARY 2013, I.E., CAR LURCHED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE WHILE APPROACHING A STOP LIGHT/SIGN. THE LATTER INCIDENTS DID NOT RESULT IN ANY ACCIDENT OR INJURY.

UNINTENDED ACCELERATION EVENT WHILE DRIVING UP A STEEP HILL, VEHICLE BEGAN TO ACCELERATE QUICKLY ON IT'S OWN ACCORD. WHILE BRAKING, THE BRAKES WENT ALL THE WAY TO THE FLOOR AND ONLY SERVED TO DESTABILIZE THE VEHICLE AND SLOW IT SLIGHTLY. TACHOMETER WAS PEGGED AT 6,000 RPM AND THE VEHICLE WOULD NOT STOP. AFTER PUSHING THE "START" BUTTON SEVERAL TIMES THE VEHICLE SHUT DOWN AND WAS BROUGHT TO A STOP. THIS TOOK ALMOST TWO MINUTES AND WAS EXTREMELY DANGEROUS. LEXUS INSPECTED THE VEHICLE AND DETERMINED IT OPERATING AS DESIGNED, WITH NO MANUFACTURING DEFECTS FOUND. WE SOLD THIS VEHICLE TO THE LEXUS DEALER FOR $26,000 WELL BELOW THE LOW BLUE BOOK. *TR

I WAS DRIVING MY VEHICLE AND THE VEHICLE 3 CAR LENGTHS AHEAD OF ME PUT ON HIS BRAKES AND WHEN I WENT TO PUT ON MY BRAKES MY CAR CONTINUED TO ACCELERATE AND I HAD NO CONTROL OF THE BRAKING AND RAN INTO THE BACK OF THE VEHICLE. MY AIRBAGS FAILED TO DEPLOY- MY CAR WAS A COMPLETE LOSS TO THE FRONT END ($17,000.00) AND THE INSURANCE APPRAISER,BODY SHOP, POLICE OFFICER, TOWING COMPANY WERE STUNNED THAT THE AIRBAGS FAILED TO DEPLOY DO TO THE SEVERITY OF IMPACT AND DAMAGE. *TR