2009 LEXUS IS Complaints
View complaints related to 2009 LEXUS IS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2009 LEXUS IS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 LEXUS IS 250- POMPANO BEACH, FL
THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING 60 MPH, THE SUNROOF GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS- JUPITER, FL
THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STICK-GLUE LIKE SUBSTANCE IS NOT ONLY A NUISANCE BUT ALSO A SAFETY HAZARD. IT CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT NEARLY IMPOSSIBLE TO LOOK STRAIGHT FORWARD, ESPECIALLY DURING AFTERNOON HOURS OF DRIVING. AT TIMES I HAVE TO LEAN TO ONE SIDE OR THE OTHER. THE GOOEY SUBSTANCE AND GASHES ALONG WITH THE SAFETY CONCERN OVER THE GLARE IN MY OPINION CALL FOR A RECALL. THIS IS NOT NORMAL. PLEASE LOOK INTO THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2009 LEXUS IS- DORAL, FL
THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO DRIVE. AND THE SAME THING IS HAPPENING TO THE DRIVER SIDE DOOR. *TR
Source: NHTSA WEB SITE -
2009 LEXUS IS- ODENTON, MD
I WAS DRIVING ON HWY 32 WHEN I HEARD A LOUD EXPLOSION AND GLASS SHATTERING. I PULLED OVER TO INSPECT MY VEHICLE. I NOTED NO PHYSICAL DAMAGE TO THE OUTSIDE OF MY VEHICLE. I GOT BACK IN MY VEHICLE TO INSPECT THE WINDOWS. I PULLED BACK THE VISOR TO MY SUNROOF AND THERE WAS GLASS EVERYWHERE WITH A BIG HOLE IN THE MIDDLE. I EXITED THE VEHICLE TO SEE IF AN OBJECT HAD HIT MY SUNROOF AND FOUND NO OBJECTS, OTHER THAN PIECES OF GLASS. *TT
Source: NHTSA WEB SITE -
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2009 LEXUS IS 350- RIDGEWOOD, NJ
THE FRONT BRAKES DEVELOPED AN EXTREMELY LOUD METAL ON METAL SOUND WITH DECREASED BRAKING PERFORMANCE. I BROUGHT MY VEHICLE TO LEXUS WHO CONFIRMED THAT THERE IS A KNOWN PROBLEM AND THAT THEY HAVE A TSB ON THE PROBLEM. THE SOLUTION REQUIRES REPLACING THE ROTORS, BRAKE PADS AN FINS. THE NEW PARTS HAVE BEEN COMPLETELY REDESIGNED TO FIX THE DESIGN FLAWS. UNFORTUNATELY, LEXUS WANTS TO CHARGE $600 TO REPAIR THE KNOWN SAFETY PROBLEM, DESPITE THE VEHICLE HAVING ONLY 20,000 MILES. *TR
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- GREENSBURG, PA
TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 7/29/13 *CN THE CONSUMER STATED THE VEHICLE FAILED TO STOP AT A STOP SIGN, THEN LUNGED FORWARD ABOUT 10-12 FEET. THE BRAKES DID NOT WORK, EVEN THOUGH SHE PUSHED THE BRAKE TO THE FLOOR FOR SEVERAL MINUTES. FINALLY, THE VEHICLE STOPPED IN THE MIDDLE ON THE INTERSECTION.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS- MELBOURNE, FL
I HAD 2 TIMES WERE THE VEHICLE ALMOST STALLED AT DIFFERENT RED LIGHTS WITHIN A TIME FRAME OF 2 DAYS. SHORTLY AFTER THIS I STARTED NOTICING THAT MY VEHICLE WAS DRIVING LIKE A 4 CYLINDER INSTEAD OF A 6. I TOOK IT IN TO MY DEALERSHIP AND THEY PUT THE CAR ON THE COMPUTER AND FOUND 4 CODES IN THE CARS HISTORY. 1 STATED MULTIPLE ENGINE MISFIRES, 2 STATED MISFIRE ON NUMBER 2, 3 STATED MISFIRE ON NUMBER 4 AND 3, STATED MISFIRE ON NUMBER 6. IN ALL THESE INSTANCES I NEVER HAD A CHECK ENGINE LIGHT COME ON. THE DEALER CONTACTED CORPORATE AND A TAS WAS OPENED FOR MY CAR AND CORPORATE TOLD THE DEALER TO WATCH THE SITUATION AND IF IT SHOULD HAPPEN AGAIN FURTHER ACTION WOULD BE TAKEN. I BROUGHT THE CAR BACK IN FRIDAY FOR A DIFFERENT ISSUE (RADIO PROBLEMS) AND TOLD THEM THE CAR WAS ACTING UP AGAIN. THEY FOUND NO MISFIRES AND THE MECHANICS SAID IT WAS RUNNING WITHIN SPECS. SATURDAY THE 29TH MY CHECK ENGINE LIGHT CAME ON AND STAYED ON UNTIL MONDAY AFTERNOON. CONTACTED DEALERSHIP AND THEY SCHEDULED AN ENGINE OVERHAUL FOR OCTOBER 15TH AND SAID IT WOULD BE COMPLETED IN ABOUT 1 WEEK. I THEM FILED A CLAIM MYSELF WITH LEXUS CORPORATE TO EVALUATE THE NUMEROUS PROBLEMS AND THE FACT THAT A 2009 WITH 37,500 MILES NEEDED AN ENGINE OVERHAUL. THE CAR IS VERY UNRELIABLE. I AM SUPPOSED TO HEAR BACK FROM LEXUS THURSDAY THE 4TH OF OCTOBER. NO NEWS AS OF 14:05 EST. *TR
Source: NHTSA WEB SITE -
2009 LEXUS IS 250- SAN ANTONIO, TX
TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN SHE SHUT THE PASSENGER SIDE REAR DOOR AND ALL OF THE DOORS LOCKED. THE CONTACT ALSO STATED THAT THE KEY FOB WAS INSIDE OF THE VEHICLE WHEN THE FAILURE OCCURRED. IN ORDER TO RE-ENTER THE VEHICLE, THE CONTACT HAD TO LOCATE A SPARE KEY. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS IS 250- DOBBS FERRY , NY
IN EARLY 2009 I TOOK OUT A LEASE ON A EARLY 2009 IS 250 LEXUS BLACK, AFTER FEW MONTHS IN OCTOBER AT FIRST INSTANCE I STARTED NOTICING FUEL ODOR INSIDE OF THE CAR, COMING THROUGH THE AIR VENT OF THE CAR, WHEN THE AIR FLOW BUTTON WAS ON THE SETTING WHICH THE AIR FROM OUTSIDE WOULD CIRCULATE WITHIN THE CAR, AND THIS SETTING WAS THE DEFAULT SETTING WHEN YOU TURN THE CAR ON BUT AFTER I TOOK MY CAR TO THE LEXUS DEALERSHIP WHILE THE CAR WAS STILL UNDER MANUFACTURERS WARRANTY THEY TOLD ME THAT THE CAR WAS FINE AND I JUST HAD TO CHANGE TO THE AIR FLOW SETTING SO THAT ONLY THE AIR INSIDE CIRCULATE WITHIN THE CAR. I WAS UNPLEASED, UNTIL FEW TIMES THAT I COMPLAINT I DID NOT GET ANYWHERE AT THE DEALER SHIP UNTIL I RECEIVED THE RECALL NOTICE, WHICH IS A WEEK BEFORE MY LEASE IS UP. *TR
Source: NHTSA WEB SITE