2008 LEXUS IS Complaints

A LATENT DEFECT IN THE DASHBOARD AND SIDE DOOR PANELS MELT OR DEGRADE UPON PROLONGED EXPOSURE RESULTING IN A STICKY, REFLECTIVE GOO THAT REDUCES VISIBILITY. THE INCREASED GLARE HAS BECOME A SAFETY ISSUE. LEXUS HAS REFUSED MY CLAIM AND WILL NOT REPAIR MY VEHICLE.

I HAVE A 2008 LEXUS IS 350 IN WHICH THE INTERIOR REAR VIEW MIRROR HAS BECOME HAZY AND FILLED WITH BLACK LINES LIMITING REAR VISIBILITY. I HAVE READ SEVERAL BLOGS AND BEEN INFORMED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS SEEMS TO BE IN VIOLATION OF THE FOLLOWING SAFETY GUIDELINES, HOWEVER LEXUS DOES NOT FEEL THE NEED TO REPLACE THE MIRROR WITHOUT $1000 OUT OF OWNERS POCKET. < 571.110 571.112 > SUBPART B - FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.111 STANDARD NO. 111; REARVIEW MIRRORS. S1. SCOPE. THIS STANDARD SPECIFIES REQUIREMENTS FOR THE PERFORMANCE AND LOCATION OF REARVIEW MIRRORS. S2. PURPOSE. THE PURPOSE OF THIS STANDARD IS TO REDUCE THE NUMBER OF DEATHS AND INJURIES THAT OCCUR WHEN THE DRIVER OF A MOTOR VEHICLE DOES NOT HAVE A CLEAR AND REASONABLY UNOBSTRUCTED VIEW TO THE REAR.

I TOOK MY CAR TO THE LOCAL DEALER FOR THE CARBON BUILDUP RECALL IN THE MOTOR. THEY REBUILT PARTS OF THE INTERNAL MOTOR. AFTER THEY REBUILT THE MOTOR FOR CARBON BUILD UP, MY ENGINE LIGHT STARTED TO LIGHT UP FOR BAD CATALYTIC CONVERTER. I TOLD THEM THAT THE LIGHT NEVER SHOWED UP BEFORE AND COULD'VE WENT BAD FROM ALL OF THE MILES OF CARBON BUILD UP THAT DAMAGED THE CATALYTIC CONVERTER. THEY COULDN'T REPAIR THE CATALYTIC CONVERTER BECAUSE I WAS OUT OF THE WARRANTY PERIOD.

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT OBSERVED STICKY RESIDUE ASSOCIATED WITH THE DASHBOARD AND THE FRONT DRIVER AND PASSENGER SIDE HANDLES WERE NOT FUNCTIONING PROPERLY. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 291-6004) FAILED TO PROVIDE THE APPROPRIATE OEM DASHBOARD. IN ADDITION, THE CONTACT WAITED YEARS FOR THE HANDLES TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAVE RECENTLY PURCHASED A PREOWNED 2008 LEXUS ISF WITH THE STICKY DASH BOARD ISSUE AND ALSO THE DOOR PANELS ARE DECAYING AWAY. LEXUS WILL NOT REPLACE MY ITEMS THAT ARE DAMAGE DUE TO THEIR POOR MIXTURE OF THE MATERIAL USED TO MAKE THEIR DASH AND PANELS. PREOWNED PURCHASED SHOULD BE COVER IF THE CAR MEET THE DEFECTIVE ISSUE.

STRONG GAS ORDER IN CABIN WHEN STARTING CAR AFTER WARM. NO VISIBLE GAS LEAKS, BUT CAN SMELL UNDER HOOD. THERE HAS BEEN RECALLS FOR THIS. REPORT RECEIPT DATE: 2014-10-15 NHTSA CAMPAIGN: 14V647000 MANUFACTURE: TOYOTA MOTOR ENGINEERING & MANUFACTURING THEY SAY THERE ARE NO RECALLS ON MY VEHICLE, LEXUS SAYS THEY COULD NOT SMELL THE GAS FUMES!

"TAKATA RECALL" - I RECEIVED INFORMATION FROM LEXUS IN EARLY 2017 STATING THAT MY VEHICLE WAS PART OF A RECALL DUE TO FAULTY TAKATA INFLATORS. THE STATEMENT SHOWED THAT MY VEHICLES AIRBAG REPLACEMENT DUE TO THE RECALL COULD BE DELAYED BECAUSE THE AIRBAGS WERE PUT INTO CATEGORIES BASED ON THE AGE OF THE VEHICLE AND STATING THE CHANCE OF DEGRADATION BY WHERE YOU LIVED. THE INFO STATED THEY WOULD BE IN TOUCH WITH ME AT A LATER DATE WHEN MY VEHICLE WAS CONSIDERED TO BE MORE AT RISK. THIS WAS SEVERAL MONTHS AGO, I NOW LIVE IN FLORIDA WHERE IT IS VERY HOT, AND SINCE MY VEHICLE HAS NOT BEEN RECALLED AN TAKEN INTO THE DEALER FOR ASSESSMENT AND/OR REPAIR, I CANNOT REGISTER IT FOR THE CLASS ACTION SETTLEMENT. ANY HELP IN THIS MATTER WOULD BE APPRECIATED.

AFTER HAVING THE CAR I STARTED GETTING THE FEEL AS IF THE CAR WANTED TO CUT OFF EACH TIME I CAME TO A STOP. THERE WAS VIBRATION WITH IN THE MOTOR AS IT SEEMED. I CONTACTED THE DEALERSHIP AND THEY ADVISE THERE WAS A ISSUE WITH MY MODEL WITH THE MOTOR SYSTEM WITH THE VIBRATION. THEY FIXED THE ISSUE SO I THOUGHT BUT AS OF TODAY THERE IS STILL VIBRATIONS AT TIME WHEN I COME TO A COMPLETE STOP. LATER ON I RECEIVED A RECALL ON THE DASHBOARD AND DOOR PANELS. I LATER RECEIVED ANOTHER RECALL FOR MY AIRBAGS, NOW MY AIRBAG LIGHT KEEPS COMING ON AND I'M HAVING TO TAKE THE CAR BACK AND FORTH TO THE DEALERSHIP. THESE ITEMS HAS HAPPEN ON NUMBER OF OCCASIONS

I PURCHASED MY LEXUS IN NOV. 2012 FOR APPROX. $18000 CASH FROM A PRIVATE PERSON. BY EARLY 2013, THE SRS AIRBAG WARNING LIGHT STAYED TO COME ON, STAY ON FOR 1-2 DAYS, THEN GOES OFF. THEN, FEW MONTHS LATER, IT CAME ON AND STAYED ON. SO, I TOOK IT TO A LEXUS DEALER TO CHECK IT. THEY IMMEDIATELY INFORMED ME THAT THE CAUSE WAS A DEFECTIVE SRS WIRE HARNESS, AS PER THE FAULT CODE B1861, WHICH LEXUS WAS WELL AWARE OF AND HAD ISSUED TSP, AND THE FIX WAS TO REPLACE THE SRS WIRE HARNESS WITH AN UPGRADED REPLACEMENT WHICH WOULD COST ME $3500-$4000. NOT BEING AWARE OF THIS ISSUE BEFORE I PURCHASED MY LEXUS, I DECIDED TO RESEARCH THE PROBLEM TO LEARN MORE BEFORE CONTACTING LEXUS CUSTOMER SATISFACTION CENTER, AS ADVISED BY THE DEALER. HOWEVER, LEXUS CUSTOMER SATISFACTION CENTER, AS WELL AS LEXUS CORPORATE OFFICE, REFUSED TO TAKE RESPONSIBILITY AND CARRY THE ENTIRE COST, EVEN SO THEY ACKNOWLEDGED THE DEFECT. THEREFORE, I'M LEFT WITH A CAR WITH NONFUNCTIONAL AIRBAG SYSTEM; IT WOULD COST ME AS MUCH AS 50% OF THE MARKET VALUE OF THE CAR; IT COULD NOT BE RESOLD; AND, IT WOULD NOT PASS THE DMV INSPECTION. ACCORDING TO ALL LEXUS DEALERS WHO INSPECTED THE PROBLEM, THIS SRS WIRE HARNESS IS LOCATED UNDER THE DASHBOARD AND CAN NOT BE DAMAGED EXCEPT DUE TO AN ACCIDENT WHERE DAMAGE REACHES THE DASHBOARD AREA. THEREFORE, IT'S LEXUS RESPONSIBILITY TO CARRY THE COST OF UPGRADING THE DEFECTED WIRE HARNESS. MOREOVER, THEY HAVE INFORMED THAT IT'S UNSAFE TO DRIVE THE CAR IN ITS CURRENT CONDITION BECAUSE THE AIRBAG SYSTEM MAY NOT FUNCTION PROPERLY IN AN ACCIDENT. HOWEVER, DUE TO THE HIGH COST OF FIXING THIS PROBLEM, I AM, LIKE MANY OTHER LEXUS OWNERS, LEFT WITH NO CHOICE BUT TO DRIVE IT THE WAY IT IT AND PRAY I WON'T GET IN ANY ACCIDENT.

WHILE STATIONARY AND IN MOTION, WHILE TURNING THE STEERING WHEEL, IT PRODUCES A GRINDING NOISE. WHILE DRIVING, THE STEERING HAS THE TENDENCY TO LOCK UP/CREATE RESISTANCE FOR A FEW SECONDS AS A RESULT THE CAR WANDERS INTO ONCOMING TRAFFIC OR INTO THE OTHER LANE/SHOULDER OF THE ROAD UNTIL IT BREAKS FREE WHICH THEN CAUSES THE VEHICLE TO SWERVE OUT OF CONTROL AND I REGAIN CONTROL. I TOOK IT TO A MECHANIC FOR AN ESTIMATE. THE FAULT IDENTIFIED WAS THE ELECTRONIC POWER STEERING MOTOR AND RACK AND PINION SYSTEM WAS NO GOOD. THE CAR HAS BEEN PARKED FOR A YEAR BECAUSE IT IS TOO UNSAFE TO DRIVE.