2006 LEXUS IS 250 Complaints

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE?S TEMPERATURE GAUGE INCREASED THEN IMMEDIATELY RETURNED TO NORMAL. THE CHECK ENGINE AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,390. UPDATED 12/18/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF REPAIRS. UPDATED 3/25/2015 *JS

AIR BAG LIGHT IS ON AND DOES NOT GO OFF... AT THE TIME OF THIS MESSAGE, THE CAR HAS 51000 MILES. DEALER SAID THAT THE PROBLEM IS IN DESIGN OF THE HARNESS AND WANTS $3500 TO FIX IT. IT IS 10% OF WHAT I PAID FOR THE CAR AND TOYOTA HAS TO FIX THIS ISSUE BECAUSE IT AFFECTS AIR BAG DEPLOYMENT IN CASE OF EMERGENCY. *TR

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE MATERIAL COVERING THE DASH BOARD WAS MELTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 7/7/14*CN UPDATED 07/14/2014 *JS

TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED ON THE DRIVER'S SIDE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 75,000. UPDATED 06/30/14 MA THE CONSUMER STATED THE MANUFACTURER REFUSED TO ASSIST WITH ANY REPAIRS BECAUSE THERE WAS PREVIOUS ASSISTANCE WITH AN UNRELATED DEFECT WITH THE NAVIGATION AND DUE TO THE MILEAGE. UPDATED 07/3/2014 *JS

BEGINNING SOME TIME IN SEPT OF 2013 I BEGAN TO NOTIFY LEXUS CORP THROUGH JM LEXUS DEALERSHIP THAT MY DASHBOARD AND SIDE PANELS WERE BEGINNING TO MELT AND BECOME STICKY. AFTER SOME PERSISTENCE JM LEXUS SENT A LETTER OR EMAIL REQUESTING LEXUS CORP REPLACE THE PARTS DUE TO DEFECTIVE MATERIAL BEING USED IN THE PARTS. LEXUS CORP AGREED TO REPLACE THE DASH ONLY AND THAT I, THE CUSTOMER, WOULD HAVE TO PAY FOR THE LABOR COST OF INSTALLATION. I CONTINUED TO DISPUTE THIS BUT WAS UNABLE TO MAKE CONTACT WITH ANYONE WHO WOULD ASSIST ME WITH THE WHOLE PROCESS. FINALLY IN MARCH OF 2014 THE DASH HAD MELTED SO MUCH IN FRONT OF THE DRIVERS SIDE THAT IT WAS NOW SHINY AND VERY REFLECTIVE. I DECIDED INSTEAD OF GETTING INTO AN ACCIDENT DUE TO THE GLARE WHILE DRIVING THAT I WOULD COVER THE LABOR COST TO GET THE DASH REPLACED AND CONTINUE TO DISPUTE WHO SHOULD ACTUALLY HAVE PAID THAT COST. THE CAR WENT INTO JM LEXUS, THEY REPLACED THE DASH AND I PAID THE LABOR. I TOOK PICTURES OF THE DASH WHILE IN THE CAR AND AFTER BEING PULLED OUT. I THEN REQUESTED FOR THEM TO HOLD THE DASH SO I COULD MEET WITH A LEXUS REPRESENTATIVE TO DISCUSS THE PROBLEM. THE REP COULD NOT MAKE HIMSELF AVAILABLE TO MEET WITH ME BUT SAID HE WOULD LOOK AT THE PART AND THE CAR, THEN CALL ME. I HAVE NOT HEARD OR RECEIVED ANY INFORMATION FROM THE REP AND I STILL FULLY BELIEVE THIS IS A HAZARDOUS PART TO ANYONE WHO IS HAVING THE SAME ISSUE AND NEEDS TO BE FULLY INVESTIGATED BY NTSB OR SOMEONE FOR RECALL MEASURES BEFORE SOMEONE IS KILLED IN AN ACCIDENT CAUSED BY THE GLARE OF THE MELTED DASH. I REALIZE THAT MY CAR IS A 2006 BUT, NO CAR DASH SHOULD MELT TO THE POINT THAT IT IS STICKY, SOFT ENOUGH TO PUT YOUR NAIL INTO AND SHINY ENOUGH TO CAUSE BRIGHT GLARE INTO THE DRIVERS EYES. *TR

THE DASH OF THE 2006 LEXUS IS 250 DASH BOARD AND DOOR HANDLES ARE MELTING. IT'S A GLOW THAT STICKS ON ITS A FACTOR PROBLEM. *TR

THE DASHBOARD MATERIAL HAS BEGUN TO MELT CREATING A SHINY SPOT IN FRONT THE DRIVERS SIDE AND CREATES A GLARE IN THE WINDHSIELD REDUCING VISIBILITY AT TIMES. *TR

THE MATERIAL USED ON DASH BOARD HAS SOFTENED FROM NORMAL SUN EXPOSURE AND FORMED SHINY TOP LAYER THAT CAUSES A GLARE IN THE WINDSHIELD WHEN THE SUN HITS IT. THIS HAS OBSCURED VISION OF ONCOMING TRAFFIC.

MY 2006 LEXUS IS 250 AWD WAS AT A LOCAL DEALERSHIP FOR ADDITIONAL RECALL WORK, AND OTHER MAINTENANCE. WHEN I PICKED UP THE CAR, THE AIRBAG LIGHT WAS ON. NOTE: THEY CONFIRMED IT WAS NOT ON UPON INITIAL INSPECTION. I NEVER LEFT THE LOT AND WAS PUT IN ANOTHER CAR. THE DEALER DETERMINED THAT THERE WAS A SHORT IN THE AIRBAG WIRING HARNESS, AND THEY CLAIMED THEY DID NOT DO IT. THEY DIRECTED ME TO LEXUS CORPORATE. UPON INSPECTION AND MY OWN INVESTIGATION, I DETERMINED THAT LEXUS WAS AWARE OF THE AIRBAGS NOT WORKING IN 2008 WHEN A LEXUS SERVICE INFORMATION BULLETIN WAS ISSUED ON 12/11/2008 (L-SB-0167-08) FOR THE SUPPLEMENTAL RESTRAINT SYSTEMS STATING THAT THIS WAS A PROBLEM IN THE 2006 - 2008 IS250 AND IS350, AND THE ISSUE WAS POOR WIRING INSULATION THAT WOULD COME UNRAVELED UNDER THE DASH. "R&R INSTRUMENT PANEL WIRE HARNESS" THE EXPOSED WIRE WOULD THEN GROUND OUT ON THE FRAME, AND THE AIRBAGS AND SEAT BELTS WOULD BE INOPERABLE IN THE EVENT OF A COLLISION. "SOME 2006-2008 MY IS250/350 VEHICLES MAY EXHIBIT A SRS LIGHT "ON" CONDITION WITH DTC B1861," LEXUS DID NOT ISSUE A RECALL, AS THEY CLAIM THEY DID NOT HAVE ENOUGH CUSTOMER COMPLAINTS, AND COVERED IT UNDER THE LEXUS RESTRAINT SYSTEM WARRANTY FOR 72 MONTHS OR 70,000 MILES, AND ONLY IF BROUGHT TO THEIR ATTENTION BY THE OWNER OF THE CAR. "WARRANTY APPLICATION IS LIMITED TO CORRECTION OF A PROBLEM BASED UPON A CUSTOMER'S SPECIFIC COMPLAINT" AS THIS WAS NOT MADE PUBLIC, WE HAD NO IDEA THIS WAS A SAFETY ISSUE AND OBVIOUS DEFECT. MY CAR IS NOW OUTSIDE THIS WARRANTY PERIOD, AND LEXUS WANTS US TO PAY 1/2 OF THE $3,000 REPAIR ORDER FOR A KNOWN SAFETY AND DEFECT ISSUE. *TR LEXUS CORPORATE AGREED TO REPAIR THE HARNESS AT NO COST. UPDATED 12/23/15. *JB

DASHBOARD AND DOOR PANELS ARE BEGINNING TO MELT AND BECOME STICKY. MANUFACTURING DEFECT IN SOFT DASH MATERIAL IS SUSPECTED. MAY CAUSE INJURY TO DRIVER IF AIR BAGS WERE DEPLOYED IN AN ACCIDENT AND THE FAILING DASH MATERIAL WERE TO BECOME SHRAPNEL AS THE BAGS DEPLOY AT HIGH PRESSURE. *TR