2007 LEXUS IS 250 Complaints

I OWN A 2007 LEXUS IS250 AND THE INTERIOR IS MELTING. THE DASHBOARD HAS A GLOSSY, STICKY RESIDUE THAT HAS MADE DRIVING DURING THE DAY IN SUNNY CONDITIONS IMPOSSIBLE. THE RESIDUE CAUSES A GLARE THAT HINDERS MY ABILITY TO SEE WHILE DRIVING. SO MUCH SO THAT I ALMOST MISSED A STOP SIGN! THE DOOR PANELS ARE MELTING TO THE POINT THAT IF YOU TOUCH THEM THE MATERIAL STICKS TO YOUR HANDS AND CLOTHING OR JUST FALLS OFF AND WHEN I GET IT ON MY HANDS IT CAUSES A RASH. I'VE CONTACTED LEXUS AND SUBMITTED A REQUEST TO HAVE THESE PARTS REPLACED AND I WAS QUICKLY DENIED. I'M REPORTING THIS ISSUE TO YOU TODAY BECAUSE THIS IS MY ONLY VEHICLE AND I HAVE NO CHOICE BUT TO DRIVE IT AND I WANTED TO DOCUMENT MY CONCERNS IN CASE SOMETHING WERE TO HAPPEN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY! *TR

DASHBOARD IS LITERALLY MELTING. LOOKS SHINY AND IS STICKY TO TOUCH. LEAVES BLACK RESIDUE ON FINGERS AND CREATES A DANGEROUS GLARE ON WINDSHIELD. *TR

THE HEADLIGHT LIGHT BULB IS OUT ON THE DRIVER'S SIDE, BUT WORKS PROPERLY WHEN NOT OVERHEATED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE FAILURE CREATED A GLARE ON THE WINDSHIELD THAT IMPAIRED THE CONTACT'S VISIBILITY WHILE DRIVING IN THE DAYTIME. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

THE DASHBOARD AND DOOR PANELS OF MY 2007 LEXUS IS250 CONTAIN A RUBBER LIKE MATERIAL THAT HAS BECOME STICKY AS IF IT IS MELTING AWAY. IT HAS BECOME EXTREMELY FRAGILE TO THE TOUCH, LEAVING YOUR FINGER IMPRINT OR EVEN A CHUNKS TO COME OFF. WHEN DRIVING DURING THE DAY, I NOW HAVE A REFLECTION OF THE WHOLE DASHBOARD ON MY WINDSHIELD WHICH IMPAIRS MY VISIONS AS IT IS ALMOST IMPOSSIBLE TO SEE OUT WITHOUT SUNGLASSES ON. THIS HAS BECOME A MAJOR SAFETY ISSUE AND FOR THE PRICE TAGS THAT COME WITH THESE VEHICLES, WE SHOULD ALL BE GETTING THIS PROBLEM FIXED BEFORE IT COST PEOPLE THEIR LIVES. *TR

THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE ROAD. I ALMOST STRUCK A PEDESTRIAN DUE TO THE FACT THAT HE WAS UNSEEN BY ME DUE TO THE BLIND SPOT CREATED BY THE GLARE. LUCKILY, I WAS ABLE TO STOP IN TIME. BEING ABLE TO CLEARLY VIEW THE ROAD IS ESSENTIAL IN CONDUCTING A VEHICLE SAFELY. RESEARCH NEEDS TO BE CONDUCTED TO SEE IF THE DEFECTIVE DASHBOARDS WILL HAVE AN IMPACT ON THE EFFECTIVE AND SAFE DEPLOYMENT OF THE PASSENGER AIRBAGS IF A SLIGHT GRAZE BY A FINGERNAIL ON THE DASHBOARD CAUSES IT TO BREAK OFF, HOW WILL THE IT REACT WITH THE SPEED AND POWER THAT AN AIRBAG DEPLOYMENT WILL HAVE. ANOTHER SAFETY CONCERN, THAT NEEDS TO BE INVESTIGATED IS THE TOXIC IMPACT THAT THIS CHEMICAL CREATES, ESPECIALLY AFTER BEING EXPOSED TO THE HEAT OF A PARKED CAR IN THE SUN. IS ANYBODY INVESTIGATING THE IMPACT THAT THIS DEFECTIVE MATERIAL MAY HAVE ON THE HEALTH OF MY FAMILY AND MYSELF, AFTER BEING EXPOSED TO THIS UNKNOWN SUBSTANCE ON A DAILY BASIS? THIS MATERIAL IS REACTING SO UNEXPECTEDLY BY FALLING APART, HOW DO WE KNOW IT IS NOT TOXIC? I 'M THE ORIGINAL OWNER OF THIS 'LUXURY VEHICLE' WHO HAS LESS THAN 60,500 MILES. LEXUS AND THE DEALER, OFFERED 25% OFF TO REPAIR THE DEFECTIVE DASHBOARD AND DOORS. IT IS DISAPPOINTING AND TROUBLESOME TO REALIZE THAT LEXUS DOES NOT ACKNOWLEDGE THAT THIS SAFETY AND QUALITY ISSUE IS DUE TO DEFECTIVE MATERIALS AND NOT CAUSED BY REGULAR WEAR AND TEAR. WHAT CRITERIA DOES LEXUS USE TO DECIDE WHO GETS THIS MANUFACTURER DEFECT REPAIRED FOR FREE AND WHO PAYS $3000? HOW IS IT POSSIBLE THAT MY FLOOR MATS HAVE OUTLIVED MY DASHBOARD AND DOOR PANELS? *TR

DASHBOARD OF THE CAR HAS MELTED, SPECIFICALLY RIGHT IN FRONT OF THE DRIVER POSITION. THE SIZE OF THE MELTING/SHINY REFLECTIVE AREA IS ROUND AND LIKE 9 INCHES WIDE. THE REFLECTION OF THE SHINY MELTING RUBBER FROM THE DASH AFFECTS HAVING A CLEAR VISIBILITY OF THE ROAD. THIS IS A SAFETY HAZARD AND NOT ACCEPTABLE FOR A RELATIVELY NEW VEHICLE. THIS HAPPENED FOR THE FIRST TIME OVER TWO YEARS AGO, BUT IT JUST KEEP GETTING WORSE, THE CAR IS DRIVEN BY MY PREGNANT WIFE. *TR

MY LEXUS IS 250 HAS A MELTING AND STICKY DASHBOARD AS WELL AS ALL FOUR DOOR SIDES AND ITS HANDLE BARS. EVERY TIME I TOUCH ON THE DASHBOARD DUE TO THE TOP OF THE DRIVER'S WHEEL BEING SO CLOSE, I HAD IT ON MY FINGERTIP BEING STICKY AND I HAVE TO WIPE IT OFF BUT STILL LEFT SOME BLACK MARK ON MY FINGER. ALSO EVERYTIME I PUT THE WINDSHIELD COVER TO PROTECT THE HEAT FROM GOING INSIDE, IT PLACED SOME MARKS ON THE DASHBOARD. IT HAS BEEN SO BAD TO SMELL TOXIC CHEMICALS COMING FROM THE DASHBOARD WHILE I'M IN THE CAR DRIVING. NEED TO SAY MORE ? I AM AFRAID IT MAY GIVE ME AN ILLNESS IN THE FUTURE FROM SMELLING IT INTO MY LUNGS. CAN'T WE HAVE A RECALL FROM LEXUS AND DO SOMETHING ABOUT IT REAL QUICKLY ? IT WOULD BE REAL NICE TO REPLACE THE OLD DASHBOARD AND SIDES WITH A BEST QUALIFIED STANDARD WITH THE MATERIALS THAT IS SAFE THAT WON'T HURT THE CUSTOMER AND WON'T DAMAGE FROM THE SUN FROM MELTING AGAIN. I SEE LEXUS CHANGED THE DASHBOARD MATERIAL TO SOME KIND OF LEATHER OR THICK LEATHER THAT WON'T MELT. I PAID ALOT OF MONEY FOR MY CAR AND I'M REAL DISAPPOINTED ABOUT THE QUALITY OF THE INTERIOR OF THE CAR I PAY FOR. I HAD AN OLD CAR HONDA CIVIC FOR A LONG TIME AND I NEVER EXPERIENCED A SIMILAR PROBLEM WITH A DASHBOARD. VERY GOOD QUALITIES IN THE INTERIOR IN THE HONDA CIVIC BACK THE 1980S. NOW 2005 TO 2007 LEXUS USED A CHEAPER KIND OF MATERIAL ON THE DASHBOARD ?? WE CUSTOMERS PAID ALOT OF HARD MONEY EARNED FOR THIS CAR WE LOVE. THANK YOU. *TR

DASHBOARD AND DOORS (INSIDE) BECOME STICKY WITH BLACK GREASY PIECES WHICH COMES OFF WHEN TOUCHED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE GLARE FROM THE DASHBOARD OBSTRUCTED THE CONTACT'S VIEW WHEN DRIVING IN SUNNY CONDITIONS. THE DEALER HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.