2007 LEXUS IS 250 Complaints

AT START UP, THE CAR RATTLES. AFTER SEVERAL COMPLAINTS TO THE DEALER SEVERAL OTHER "FIXES" HAVE BEEN DONE. ONE FIX WAS TO REPLACE THE PISTON RINGS UNDER RECALL. I HAVE NOW STARTED TO RECORD ALL CAR STARTS WITH A CAMERA. IN DOING SO I WAS ABLE TO GET THE RATTLE ON VIDEO. UPON SHOWING THIS TO MY SERVICE ADVISOR AND HIS SUPERIOR, THEY SAID IT HAD SOMETHING TO DO WITH THE CAM. SEVERAL TIMES BEFORE I WAS TOLD, OH IT IS NO BIG DEAL. A CAM ISSUE IS A VERY BIG DEAL, AND NOW I AM BEING TOLD THAT THE VVT IS CAUSING THE CAM AND CAM SPROCKET TO SHAKE. THIS SHAKING NOT ONLY CREATES THE RATTLE NOISE ON START UP BUT IS A WARNING THAT THE SPROCKET IS FALLING APART. I HAVE 67,000 MILES ON MY CAR AND IT IS A 2007, THEREFORE PUSHING ME CLOSER AND CLOSER TO BEING OUT OF WARRANTY. THE DEALER STATED IT IS $2500 FIX. THESE CARS ARE ALL LEMONS. MORE OF THEM HAVE THE SAME IDENTICAL PROBLEMS, THAN THOSE THAT DON'T HAVE PROBLEMS. I BELIEVE RESEARCH SHOULD BE DONE ON THE IS AS A WHOLE, ESPECIALLY THE MOTORS AS THEY ARE PRONE TO MANY, MANY DEFECTS. I SHOULD NOT HAVE TO PAY FOR POOR ENGINEERING AND POOR QUALITY/FAULTY PARTS. THIS SHOULD BE THE DEALER, CORPORATE, AND THE MANUFACTURERS RESPONSIBILITY. IF I COULD I WOULD SELL THE CAR BACK TO THE DEALER. I PURCHASED THIS CAR USED JUNE 2012 AND WITHIN A FEW WEEKS I HAD PROBLEMS WITH IT, SHOULD HAVE BEEN A TELL TALE SIGN. *TR

THE DASH AND DOOR SILLS ON THE CAR ARE MELTING AND STICKY. YOU CAN NOT GET IN AND OUT OF THE CAR WITHOUT LEAVING GOUGES IN THE INTERIOR. HANDS STICK TO EVERYTHING AND THE PROBLEM ONLY GETS WORSE. THE CAR IS BECOMING UNUSABLE AND IS DEFECTIVE. *TR

THE DASHBOARD IS STICKY, CHIPPING AND MELTING RESULTING IN A BLINDING GLARE ON THE DRIVER SIDE WIND SHIELD. THE GLARE REDUCES AND HINDERS VISIBILITY AND IT HAS BECOME A SAFETY CONCERN AND HAZARD. THE DASH AND DOOR PANEL ARE SO SOFT THAT ANYTIME I BUMP IT WITH MY NAIL OR RING, A CHUNK OF THE DASH COMES OUT. THIS MELTING IS A POTENTIAL HAZARD FOR THE FUNCTION OF THE AIR BAGS. *TR

THE DOOR PANELS FROM FRONT AND PASSENGER SIDE ARE MELTING VERY BAD. IF I STICK MY NAIL BY MISTAKE, NAIL GOES THROUGH AND I GET THE STICKY BLACK RUBBERY MATERIAL IN NAIL. I PAY TOO MUCH FOR THE CAR AND LEXUS ONLY REPLACE THE DASH BOARD BECAUSE IT WAS ALSO MELTING. *TR

I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDES VIEW WHILE DRIVING IN SUNLIGHT. AS THE PASSENGER AIRBAG IS ALSO CONTAINED IN THE DASH, I HAVE HEARD OF A DANGER OF IT BEING TRIGGERED AS WELL DUE TO THIS ISSUE. I CONTACTED BOTH LEXUS CUSTOMER SUPPORT AS WELL AS MY LOCAL LEXUS DEALERSHIP. I FOUND ONLINE THAT THERE WAS PURPORTEDLY A SERVICE BULLETIN THAT WAS ISSUED TO BY LEXUS (I OBTAINED A COPY ONLINE) TO DEALERS IN 2011 INFORMING THEM OF THE MATERIAL PROBLEM AND AVAILABILITY OF REPLACEMENT PARTS (AFFECTED BOTH DASH AND DOOR PANELS), BUT BULLETIN THIS WAS NOT COMMUNICATED TO OWNERS (I.E. NO RECALL), SO I WAS NEVER MADE AWARE AND WAS OUT OF WARRANTY AT THE TIME THE BULLETIN WAS ISSUED AS IT WAS ONLY EFFECTIVE 48 MONTHS FROM IN-SERVICE DATE EVEN THOUGH MY MODEL YEAR WAS INCLUDED IN THE AFFECTED VEHICLES. THE MOST THEY WERE WILLING TO COVER WAS 50% OF THE REPLACEMENT PART COST. MY RESPONSIBILITY WOULD HAVE BEEN $2800 TO FULLY RE-MEDIATE THE ISSUES (DASH AND DOORS), WHICH I DECLINED AS I FEEL LEXUS SHOULD BE FULLY ACCOUNTABLE AS THE PROBLEM IS ADMITTEDLY DUE TO FAULTY MATERIAL USED IN THE MANUFACTURE OF CERTAIN YEARS/VINS OF THEIR VEHICLES. THIS ALSO IMPACTS MY RESALE VALUE EVEN THOUGH THAT ALONE IS NOT SAFETY-RELATED, IT SHOULD BE CONSIDERED AS WELL. I TOOK CELL PHONE VIDEO OF THE GLARE FROM MY DASH THAT IMPEDED VIEW AND HAVE THAT AVAILABLE IF NEEDED. *TR

TL- THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT HE WENT TO REACH FOR THE STEERING WHEEL, HIS HAND SLIPPED OFF OF THE STEERING WHEEL AND HE ENDED UP SCRATCHING THE DASHBOARD AND THE MATERIAL BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. AP

REARVIEW MIRROR ON ALL LEXUS MODELS SHOWS BLACK "TIGER" MARKS ACROSS THE MIRROR CAUSING A POTENTIAL SAFETY ISSUE. HAVE ASKED LEXUS TO FIX AND SAID NO. THEY KNOW IT'S A KNOWN ISSUE. *TR

I PURCHASED A BRAND NEW 2007 LEXUS IS 250 FROM PARK PLACE LEXUS IN GRAPEVINE, TX. ABOUT TWO YEARS AGO, THE DASHBOARD PANEL STARTED TO GET VERY SOFT AND GUMMY DURING HOT DAYS. SMALL PIECES OF THE DASHBOARD PANEL CAME OFF EASILY. EVER SINCE, THE DASHBOARD PANEL HAS BEEN GETTING STICKY AND MELTING. THE MELTING DASHBOARD PANEL CAUSES A GLARE REFLECTION ON THE WINDSHIELD THAT PREVENTS THE DRIVER FROM BEING ABLE TO SEE ROAD CLEARLY WHILE DRIVING. IT'S A DANGEROUS SITUATION. LEXUS HAS REFUSED TO REPLACE THE DEFECTIVE DASHBOARD PANEL EVEN THOUGH THEY'RE FULLY AWARE OF THE ISSUE. *TR

WHILE DRIVING AT NIGHT THE LEFT (DRIVER SIDE) HEADLIGHT LAMP WILL JUST GO OUT. THEN I HAVE TO TURN OFF ALL OF THE LIGHTS COMPLETELY AND TURN THEM BACK ON IMMEDIATELY, THEN IT WILL COME BACK ON, BUT SOMETIMES I CAN TELL ITS OUT BY LOOKING AT THE REFLECTION IN A VEHICLE IN FRONT OF ME, THEN OTHER TIMES I DON'T KNOW IT'S OUT UNLESS SOMEONE FLASHES ME AND I'M AFRAID THE POLICE ARE GOING TO PULL ME OVER AND GIVE ME A TICKET FOR A HEADLIGHT BEING OUT. I FEEL THERE IS A SHORT SOMEWHERE BECAUSE IT COMES BACK ON IF I TURN OFF THE LIGHTS COMPLETELY AND TURN THEM BACK ON REAL QUICK. IT HAPPENS AT LEAST EVERY NIGHT (OR MORNING DUSK TO DAWN HOURS), SOMETIMES TWICE A NIGHT. BESIDES IT BEING ANNOYING IT IS DANGEROUS NOT HAVING BOTH LIGHTS ON WHILE DRIVING AT NIGHT OR IN THE RAIN. *TR

CHECK ENGINE, VSC, TRACTION LIGHTS COMES ON AS VEHICLE COMES TO A STOP WITH A ROUGH IDLE, AND AT TIMES EXHIBITS A TEMPORARY LOSS OF POWER INTERMITTENTLY, WHILE THE VEHICLE IS MOBILE/ROLLING. LEXUS SENT OUT A TSIB LETTER TO US OWNERS FOR SIMILAR SYMPTOMS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES(DTC): P0300-P0306. FURTHER, ACCORDING TO LEXUS CORP. "THE CHECK ENGINE LIGHT MAY ILLUMINATE FOR REASONS OF UNRELATED CONDITION." LEXUS CORPORATION SUSPECTS THE CAUSE OF PROBLEM IS CARBON DEPOSIT ACCUMULATION IN THE INTAKE VALVES AND A REPLACEMENT OF PISTON RING SET AND OR PISTONS MAY BE INDICATED. IF THIS IS WHAT'S OCCURRING INSIDE THE ENGINE AND IS INHERENT TO IS250 MODELS ONLY ,THEN IT WOULD SEEM TO A REASONABLE PERSON THERE IS A DESIGN AND POTENTIAL SAFETY FLAW IN THESE VEHICLE MODELS. ALSO, BECAUSE OF THIS DESIGN FLAW, MY VEHICLE IS NOW HAVING CATALYTIC FAILURE AND A WHAT SOUNDS LIKE A RATTLE DURING A COLD CRANK START OF THE VEHICLE. HOWEVER, WHEN A VEHICLE IS TAKEN TO A DEALER, THE LEXUS DEALERS ARE QUICK TO DISMISS THE PROBLEM BY THE CLAIMS THAT THE SYMPTOMS ARE NOT REPLICABLE ENOUGH FOR THEM TO VERIFY THE PROBLEM. THE TEMPORARY LOSS OF POWER MAY ONE DAY CAUSE THE DRIVER TO HAVE A SERIOUS ACCIDENT SHOULD THE STEERING WHEEL LOCKUP OR SHOULD THE PROBLEM HAPPEN DURING HILL ASCENDS, WHICH MAY CAUSE THE VEHICLE TO ROLL BACK INTO TRAFFIC OR OFF THE MAIN ROAD. WHY IS LEXUS CORPORATION NOT MAKING THIS ISSUE A SAFETY RECALL, AND RATHER, JUST TREATING IT AS A CONCERN NATURE. I WOULD BESEECH THE TRAFFIC SAFETY BOARD TO PLEASE LOOK INTO THIS MATTER AS TO AVOID ANY INJURY OR WORSE, A LOSS OF INNOCENT LIFE. THIS IS MY FIRST LEXUS VEHICLE AND IT HAS BECOME A VERY DISAPPOINTING EXPERIENCE. *TR