2006 LEXUS IS 250 Complaints

I HAD A CAR ACCIDENT LAST FRIDAY ON HIGHWAY 75, AT APPROXIMATELY THE 248.7 MARK. I WAS GOING AT THE SPEED LIMIT, AND ALL OF A SUDDEN THE FRONT WHEEL CAME OFF FROM AXLE END AND HIT DIVIDER WALL ON THE INTERSTATE. I LOST CONTROL OF THE CAR AND BUMPED MY HEAD ON THE GLASS. MY INSURANCE COMPANY AND THE POLICE TOLD ME THAT I DON'T NEED TO FILE REPORT SINCE NO OTHER PARTY WAS INVOLVED. I WOULD TO ATTACHED SOME PICTURES OF THE VEHICLE TAKEN AFTER THE ACCIDENT IF POSSIBLE. YOU CAN CLEARLY SEE ALL OF 5 BOLTS ARE STILL ATTACHED ON THE TIRES . IT IS VERY FRUSTRATING AND ASTONISHING THAT A HIGHLY REPUTABLE CAR MAKER WOULD HAVE ALLOWED SUCH POOR QUALITY ON THE BODY STRUCTURE. THERE WAS NO SIDE COLLISION AT THAT TIME, AND I WHEN THE TIRE CAME OFF LOOSE IT SCRATCHED AND MADE DAMAGES TO THE CAR. CURRENTLY MY CAR IS AT DEALER SHOP, WAITING FOR INSPECTION. I SINCERELY HOPE LEXUS OR NHTSA CAN START INVESTIGATING ON THIS MATTER AND PROVIDE ME AN EXPLANATION. NEEDLESS TO SAY, THIS IS A VERY SERIOUS SAFETY ISSUE. NO CAR OWNER WOULD HAVE EXPECTED ANY PART OF THEIR CAR TO BE DETACHED WHILE ON THE ROAD WITH NO REASON. IF YOU NEED ADDITIONAL INFORMATION, PLEASE DO NOT HESITATE TO CONTACT ME. *TR

2006 LEXUS IS 250 AWD WITH JUST UNDER 70K MILES- NOTICED THAT CARPETING WAS SOAKING WET, WITH SIGNIFICANT WATER IN REAR PASSENGER AREA. TOOK CAR TO DEALERSHIP WHO SAID THAT THE A/C DRAIN HOSE WAS BLOCKED. LEXUS HAS A TSB WITH A NEW AND IMPROVED DRAIN HOSE, BUT THEY DID NOT COVER AS CAR WAS NO LONGER UNDER WARRANTY AND THEY REFUSED TO ADMIT THAT THE PART WAS DEFECTIVE. COST TO REPLACE DRAIN HOSE (1700) AND REPLACE CARPET (2200) FOR A TOTAL OF 3900. LEXUS AGREED TO PAY 50% AS A GOODWILL GESTURE, BUT REFUSED TO ADMIT DESIGN DEFECT. I DISAGREE WITH THEIR ASSERTION. *TR

MY CAR WAS DAMAGED BY SHIPPING COMPANY (MOMENTUM TRANSPORT) DURING SHIPMENT FROM TX TO VA. DAMAGE WAS DONE TO THE FRONT BUMPER AND REAR BUMPER. I CONTACTED THE COMPANY AFTER RECEIVING THE CAR AND WAS ASKED TO SEND PICS OF THE DAMAGE. I EMAILED PICS OF THE CAR BEFORE SHIPPING AND PICS OF DAMAGE AFTER SHIPPING AND HAVE NOT HEARD FROM MOMENTUM TRANSPORT SINCE. I HAVE CALLED AND LEFT SEVERAL MESSAGES AND SENT EMAIL AND THE COMPANY CONTINUES TO IGNORE ME. *TR

CAR STARTED TO RUN ROUGH, SLOWED DOWN, CHECK ENGINE LIGHT AND SBS LIGHT CAME ON (ITHOUGHT IT WAS AN OXYGEN SENSOR). BOOK SAYS TO TAKE TO DEALER IMMEDIATELY. I TOOK IT IN, THEY DID A CHECK, TOLD ME IT WAS A 'LOOSE GAS CAP'. A MONTH LATER - SAME THING HAPPENED. I TOOK IT BACK, THEY KEPT THE CAR FOR TWO WEEKS - TOLD ME THE VALVE SPRINGS WERE NOT THE CORRECT LENGTH AND HAD TO BE REPLACED. *TR

TL*THE CONTACT OWNS A 2006 LEXUS IS250. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN TO 80 MPH. THE VEHICLE FAILED TO COMPLETELY SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO KEEP THE SPEED AT APPROXIMATELY 50 MPH; HOWEVER, THE VEHICLE WAS CONTINUOUSLY ACCELERATING TO HIGHER SPEEDS. SHE WAS UNABLE TO SLOW THE VEHICLE DOWN AND CRASHED INTO A CURVE. THE CONTACT NOTICED THAT THE ROTORS WERE ORANGE AND THE REAR BRAKE PADS WERE MELTED INTO THE ROTORS. THE AXLE FAILED AND FRACTURED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD SEND A FIELD INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 31,200.

THE ELECTRONIC KEY SOMEHOW LOCKED THE DOORS WITH THE KEY INSIDE. I OPENED UP THE FRONT PASSENGER DOOR, WHICH UNLOCKS ALL THE DOORS, SET MY PURSE WITH THE ELECTRONIC KEY ON THE FRONT SEAT, CLOSED THAT DOOR, OPENED THE BACK DOOR, PUT MY 15 MONTH-OLD GRANDDAUGHTER IN HER CAR SEAT, CLOSED HER DOOR, AND HEARD ALL THE DOORS LOCK. ONE OF THE SAFETY FEATURES OF THIS CAR IS THAT YOU ARE NOT SUPPOSED TO BE ABLE TO LOCK YOUR KEYS INSIDE. WE HAD TO CALL THE POLICE, AND THEY HAD TO BREAK A WINDOW TO GET THE CAR OPEN. IT WAS ABOUT 90 DEGREES OUTSIDE, AND SHE HAD BEEN IN THERE FOR ABOUT 12 MINUTES. LEXUS HAS NO IDEA WHY THIS OCCURRED, NOR ARE THEY TAKING FULL RESPONSIBILITY TO FIX MY DAMAGED WINDOWS--ONE IS BROKEN AND SEVERAL OTHERS ARE CHIPPED. THEY ARE "GOOD WILLING THE PARTS" ON THE BROKEN WINDOW. *TR

IN NOVEMBER 2006 I PURCHASED A NEW LEXUS IS250. I HAVE TAKEN IT TO A LEXUS DEALER FOR ALL SCHEDULED MAINTENANCE. THE LAST TIME THEY ROTATED THE TIRES. RIGHT AFTER THAT I NOTICED A 'NOISE' WITH THE BRAKES. AT THE NEXT SERVICE (22,500 MI) THEY ARE TELLING ME THAT THE ROTORS HAVE TO BE REPLACED AND THAT I SHOULD EXPECT THAT AGAIN IN 20,000 MILES. I AM NOT AN AGGRESSIVE DRIVER. I HAD MY LAST CAR (MERCEDES) FOR 10+ YEARS WITH ZERO PROBLEMS WITH ROTORS. THIS SEEMS UNREASONABLE ON A NEW CAR. *TR

ON APRIL 3, 2007 I TOOK MY 2006 LEXUS IS 250 AUTOMOBILE TO MY DEALER OF PURCHASE FOR DIAGNOSIS AFTER THE CHECK ENGINE LIGHT CAME ON THE DASHBOARD. DEALER PERFORMED ELECTRONIC TESTS ON THE CAR ON APRIL 4, 2007, AND DETERMINED THE PRIMARY ELECTRONIC GASOLINE FUEL PUMP WAS BAD , NOT SENDING ENOUGH PRESSURE AND FAULTY ELECTRICAL CONNECTIONS. THE CAR IS 1 YEAR OLD AND HAS 30,000 MILES. THAT A PRIMARY GASOLINE FUEL PUMP WOULD GO BAD IN THE FIRST 30,000 MILES IS VERY RARE AND WORRISOME. AFTER PICKING UP MY CAR FROM SERVICE ON APRIL 4TH, I NOTICED A STRONG ODOR OF GASOLINE RAW FUEL FUMES WERE INSIDE THE PASSENGER COMPARTMENT AND IN THE REAR TRUNK OF THE CAR. I INFORMED THE AUTO DEALERSHIP SERVICE ADVISORS ON DUTY AT THE TIME OF PICKUP OF THE AUTOMOBILE, AND THEY STATED THAT BECAUSE THE FUEL PUMP THAT WAS REPLACED IS LOCATED INSIDE THE PASSENGER COMPARTMENT AND UNDERNEATH THE REAR PASSENGER SEAT, PERHAPS A SMALL AMOUNT OF FUEL HAD BEEN SPILLED INSIDE THE PASSENGER COMPARTMENT DURING THE INSTALLATION OF THE NEW FUEL PUMP. I WAS TOLD NO PROBLEM AND THAT THE SMELL OF RAW FUEL WOULD GO AWAY. I DROVE 14 MILES ON MY WAY HOME AND DECIDED TO FILL UP MY GAS TANK WITH 6 GALLONS OF FUEL. ONCE I FILLED THE GAS TANK WITH ADDITIONAL FUEL, THE SMELL OF INCREASING RAW FUEL FILLED THE PASSENGER COMPARTMENT. FOR FEAR OF A FIRE OR EXPLOSION OF THE RAW FUEL FUMES, I HAD THE CAR TOWED BACK TO THE DEALERSHIP, SEWELL LEXUS OF DALLAS, TEXAS. THE DEALERSHIP ON APRIL 5TH BEGAN TO DIAGNOSE THE PROBLEM AGAIN, BUT HAS NOT YET BEEN ABLE TO IDENTIFY THE SOURCE OF THE RAW GASOLINE FUEL FUMES THAT INCREASE IN THE ENGINE COMPARTMENT WHEN THE VEHICLE IS TURNED ON AND ACCELERATING. THIS DANGEROUS CONDITION WITH RAW GASOLINE FUEL FUMES COULD CAUSE A FIRE OR EXPLOSION THAT WOULD KILL ME AND THE OCCUPANTS OF THE CAR. AS A RESULT OF THE FUEL FUMES, I AND MY PASSENGER ON APRIL 5TH, HAVE ENDURED MIGRAINE HEADACHES AND DIZZINESS AFTER INGESTION THE RAW FUEL FUMES. *AK

ON JUNE 20, 2006, I BOUGHT A 2006 LEXUS IS250 AWD. MY PURCHASE WAS BASED ON THE EXCELLENT REPUTATION OF LEXUS AND THE OUTSTANDING REVIEWS OF THIS MODEL IN PARTICULAR. I HAVE BEEN GREATLY DISAPPOINTED ON BOTH COUNTS. I DISCOVERED THAT WHEN THE MOON ROOF IS OPEN, THE REARVIEW MIRROR VIBRATES SO DRAMATICALLY THAT IT IS USELESS AND AS A RESULT CREATES AN UNSAFE DRIVING CONDITION. I IMMEDIATELY REPORTED THIS TO THE DEALERSHIP WHERE I BOUGHT THE CAR (RAMSEY) AND WAS ASKED TO BRING THE CAR IN FOR THEIR INSPECTION. ON 9/21/06, I DID AND WHEN I RETURNED TO PICK UP THE CAR, I WAS TOLD IT WAS FIXED. WHEN I DROVE OUT, THE SAME CONDITION EXISTED. I SPOKE WITH THE SERVICE MANAGER. I BROUGHT THE CAR BACK ON 10/9 AND THE SERVICE DEPARTMENT WAS UNABLE TO RESOLVE THE PROBLEM. I SPOKE WITH THE SERVICE MANAGER AGAIN HIS RECOMMENDATION WAS TO GIVE HIM TIME TO RESEARCH THE PROBLEM WITH LEXUS HEADQUARTERS ENGINEERING AND SINCE I NEEDED TO BRING THE CAR FOR ROUTINE SERVICE IN THREE MONTHS, I COULD BRING IT BACK AND HE WOULD HAVE THE RESOLUTION THEN. ON 1/19/07, I DID RETURN THE CAR FOR ROUTINE SERVICE AND TO HAVE THE MIRROR VIBRATION REMEDIED. ALTHOUGH THE SERVICE DEPARTMENT ATTEMPTED SOME OTHER "FIX", THE MIRROR REMAINS THE SAME. I WAS SUBSEQUENTLY TOLD BY THE SERVICE MANAGER THAT THERE ISN'T A WAY TO FIX THIS PROBLEM AND THAT I WASN'T THE ONLY OWNER EXPERIENCING THIS. I WAS TOLD THAT THE ENGINEERS WERE WORKING ON IT. WHEN I ASKED HOW LONG THIS WOULD TAKE, I WAS TOLD IT COULD BE TWO MONTHS OR A YEAR. HE HAD NO WAY OF KNOWING. I THEN CALLED LEXUS HEADQUARTERS CUSTOMER SERVICE ON 2/11 TO VOICE MY COMPLAINT. THE COMPANY RESPONSE WAS THAT THERE IS NO SOLUTION TO MY PROBLEM AND THAT THE ENGINEERING DEPARTMENT IS AWARE OF THE PROBLEM BUT HAVE NO TIME FRAME FOR A SOLUTION. I WANTED TO MAKE YOU AWARE OF THIS SERIOUS SAFETY ISSUE WITH THE 2006 LEXUS IS 250 AWD. *JB

PURCHASED 2006 LEXUS IS250 W/ BRIDGESTONE POTENZA RE92 IN NOV 2005 - TIRES DO NOT PROVIDE ADEQUATE TRACTION IN WET OR DRY DRIVING CONDITIONS. WHEN TURNING RIGHT, VEHICLE TENDS NOT TO STRAIGHTEN OUT WITHOUT INCREASED EFFORT. ABILITY OF TIRE TO HOLD UP UNDER SEMI-WET CONDITIONS IS VERY BAD. TIRES ARE 3 5PSI FRONT (225 45/17) AND 37 PSI REAR (245 45/17). *JB