2012 LEXUS IS 250 Complaints
View complaints related to 2012 LEXUS IS 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 20 complaints submitted for the 2012 LEXUS IS 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 LEXUS IS 250- LEEDS, AL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LEXUS DEALER ON GRANT MILL RD IN BIRMINGHAM, AL WHO STATED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LEXUS IS 250- LAKELAND, FL
TAKATA RECALL. I RECEIVED NOTIFICATION FIVE MONTHS AGO ABOUT THIS RECALL.I CONTACTED THE DEALER SHIP ABOUT ONE MONTH AGO THEY TOLD ME THEY DIDN'T HAVE THE PART YET. I CALLED THE DEALERSHIP TODAY AND THEY TOLD ME THEY WONT HAVE THE PART FOR AT LEAST TWO MORE MONTHS. IN THE MEANTIME I AM CONCERNED IN USING MY CAR WITH THIS PROBLEM. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 LEXUS IS 250- FRESNO, CA
TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LEXUS IS 250C- WESLEY CHAPEL, FL
"TAKATA RECALL" WHEN IS THE RECALL GOING TO BE COMPLETE?? I HAVE BEEN UNABLE TO DRIVE MY CAR WITH A PASSENGER BECAUSE IT IS BASICALLY A TWO SEATER. THE PASSENGER AIRBAG IS RECALLED! CAN YOU PLEASE GIVE ME AN APPROXIMATE TIME OF WHEN THIS RECALL WILL BE COMPLETED?
Source: NHTSA WEB SITE -
2012 LEXUS IS 250- BERKELEY, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 LEXUS IS 250- KATY, TX
TAKATA RECALL: I RECEIVED A RECALL LETTER FROM LEXUS ON MARCH 7 FOR THE AIRBAG RECALL. NO FIX WAS PROVIDED AND WHEN I CALLED THEY DID NOT KNOW IF IT WOULD BE 1 MONTH OR 6 MONTHS UNTIL A FIX WAS AVAILABLE. THEIR SOLUTION WAS " DO NOT DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT". THIS IS A STUPID AND UNACCEPTABLE RESPONSE. THIS TAKATA AIRBAG RECALL HAS BEEN OUT FOR SEVERAL YEARS AND SOMEONE IN TOYOTA/LEXUS HAS KNOW ABOUT IT? SOMEONE HAS BEEN COVERING UP THE MESS AT LEXUS? THIS BORDERS ON FRAUD AND AS A MINIMUM SOMEONE HIGH IN THEIR ORGANIZATION HAS LIED TO KEEP THIS UNDER COVER FOR THIS LONG. NOT DRIVING THE VEHICLE IS NOT AN OPTION. I HAVE PURCHASE 3 LEXUS IN THE PAST BUT THIS WAS MY LAST.
Source: NHTSA WEB SITE -
2012 LEXUS IS 250- HOUSTON, TX
TL* THE CONTACT OWNS A 2012 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LEXUS IS 250- EVANSTON, IL
TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LEXUS IS 250- MCLEAN, VA
I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.
Source: NHTSA WEB SITE -
2012 LEXUS IS 250- GLEN COVE, NY
TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE WITH THE BRAKE. SHE THREW THE VEHICLE INTO PARK AND TURNED IT OFF. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY KEPT IT OVERNIGHT AND RAN PERFORMANCE CHECKS. THEY DID NOT FIND ANYTHING WRONG AND SAID IT COULD HAVE BEEN THE WEATHER MAT THAT WAS ON TOP OF THE LEXUS CARPET MAT. THE CONSUMER PAID FOR THE REPAIRS, BUT DID NOT STATE WHAT THEY WERE. THE CONSUMER STATED IT WAS THE SECOND TIME, SHE EXPERIENCED SUDDEN ACCELERATION. UPDATED 09/17/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE