2008 LEXUS IS 250 Complaints

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT OBSERVED STICKY RESIDUE ASSOCIATED WITH THE DASHBOARD AND THE FRONT DRIVER AND PASSENGER SIDE HANDLES WERE NOT FUNCTIONING PROPERLY. THE DEALER (LEXUS OF PALM BEACH, 5700 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, (561) 291-6004) FAILED TO PROVIDE THE APPROPRIATE OEM DASHBOARD. IN ADDITION, THE CONTACT WAITED YEARS FOR THE HANDLES TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AFTER HAVING THE CAR I STARTED GETTING THE FEEL AS IF THE CAR WANTED TO CUT OFF EACH TIME I CAME TO A STOP. THERE WAS VIBRATION WITH IN THE MOTOR AS IT SEEMED. I CONTACTED THE DEALERSHIP AND THEY ADVISE THERE WAS A ISSUE WITH MY MODEL WITH THE MOTOR SYSTEM WITH THE VIBRATION. THEY FIXED THE ISSUE SO I THOUGHT BUT AS OF TODAY THERE IS STILL VIBRATIONS AT TIME WHEN I COME TO A COMPLETE STOP. LATER ON I RECEIVED A RECALL ON THE DASHBOARD AND DOOR PANELS. I LATER RECEIVED ANOTHER RECALL FOR MY AIRBAGS, NOW MY AIRBAG LIGHT KEEPS COMING ON AND I'M HAVING TO TAKE THE CAR BACK AND FORTH TO THE DEALERSHIP. THESE ITEMS HAS HAPPEN ON NUMBER OF OCCASIONS

I PURCHASED MY LEXUS IN NOV. 2012 FOR APPROX. $18000 CASH FROM A PRIVATE PERSON. BY EARLY 2013, THE SRS AIRBAG WARNING LIGHT STAYED TO COME ON, STAY ON FOR 1-2 DAYS, THEN GOES OFF. THEN, FEW MONTHS LATER, IT CAME ON AND STAYED ON. SO, I TOOK IT TO A LEXUS DEALER TO CHECK IT. THEY IMMEDIATELY INFORMED ME THAT THE CAUSE WAS A DEFECTIVE SRS WIRE HARNESS, AS PER THE FAULT CODE B1861, WHICH LEXUS WAS WELL AWARE OF AND HAD ISSUED TSP, AND THE FIX WAS TO REPLACE THE SRS WIRE HARNESS WITH AN UPGRADED REPLACEMENT WHICH WOULD COST ME $3500-$4000. NOT BEING AWARE OF THIS ISSUE BEFORE I PURCHASED MY LEXUS, I DECIDED TO RESEARCH THE PROBLEM TO LEARN MORE BEFORE CONTACTING LEXUS CUSTOMER SATISFACTION CENTER, AS ADVISED BY THE DEALER. HOWEVER, LEXUS CUSTOMER SATISFACTION CENTER, AS WELL AS LEXUS CORPORATE OFFICE, REFUSED TO TAKE RESPONSIBILITY AND CARRY THE ENTIRE COST, EVEN SO THEY ACKNOWLEDGED THE DEFECT. THEREFORE, I'M LEFT WITH A CAR WITH NONFUNCTIONAL AIRBAG SYSTEM; IT WOULD COST ME AS MUCH AS 50% OF THE MARKET VALUE OF THE CAR; IT COULD NOT BE RESOLD; AND, IT WOULD NOT PASS THE DMV INSPECTION. ACCORDING TO ALL LEXUS DEALERS WHO INSPECTED THE PROBLEM, THIS SRS WIRE HARNESS IS LOCATED UNDER THE DASHBOARD AND CAN NOT BE DAMAGED EXCEPT DUE TO AN ACCIDENT WHERE DAMAGE REACHES THE DASHBOARD AREA. THEREFORE, IT'S LEXUS RESPONSIBILITY TO CARRY THE COST OF UPGRADING THE DEFECTED WIRE HARNESS. MOREOVER, THEY HAVE INFORMED THAT IT'S UNSAFE TO DRIVE THE CAR IN ITS CURRENT CONDITION BECAUSE THE AIRBAG SYSTEM MAY NOT FUNCTION PROPERLY IN AN ACCIDENT. HOWEVER, DUE TO THE HIGH COST OF FIXING THIS PROBLEM, I AM, LIKE MANY OTHER LEXUS OWNERS, LEFT WITH NO CHOICE BUT TO DRIVE IT THE WAY IT IT AND PRAY I WON'T GET IN ANY ACCIDENT.

TL* THE CONTACT OWNS A 2008 LEXUS IS 250. WITHIN LESS THAN TWO DAYS OF OWNING THE VEHICLE, THERE WAS A FAILURE WITH THE RADIATOR CAP AND CATASTROPHIC ENGINE FAILURE. THE TEMPERATURE GAUGE FLUCTUATED HIGHLY. THE DEALER REPLACED THE RADIATOR CAP AND PROVIDED NO SOLUTION FOR THE ENGINE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 10V309000 (ENGINE AND ENGINE COOLING) AND 09V020000 (ENGINE AND ENGINE COOLING). AN INDEPENDENT MECHANIC REPLACED THE ENGINE ASSEMBLY DUE TO THE FAILURE. THE MANUFACTURER WAS AWARE THAT THEY ISSUED TWO RECALLS, BUT THEY PROVIDED NO SOLUTION TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

HARNESS - FAILURE OF THE AIRBAG HARNESS CAUSING THE SRS LIGHT TO STAY ON. THIS IS A MAJOR SAFETY ISSUE AND VERY COSTLY $3,00.00+. IT ALSO APPEARS TO BE WIDESPREAD AFFECTING VARIOUS MANUFACTURE YEARS INCLUDING MY 2008 MODEL IS250. I BELIEVE THIS WARRANTS A REVIEW.

WHEN I TURN ON MY CAR THE SRS LIGHT CAMES ON AND HAS STAYED ON. THIS DISABLES ALL SAFETY FEATURES. LEXUS HAS A TSB L-SB-0167-08 ADMITTING THE FAULTY DESIGN OF THE WIRING HARNESS. SINCE MY CAR HAS 82000 MILES WHEN THE LIGHT CAME ON LEXUS SAYS I'M OUT OF THE 70000 MILE WARRANTY. THEY WANT $2500 TO FIX THEIR FLAWED DESIGN WIRING HARNESS. MY FAMILY AND MY SAFETY AREON THE LINE HERE AND THIS NEEDS TO BE ADDRESSED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER TAKING THE CAR IN FOR SERVICE AND INSPECTION THE AIRBAG LIGHT CAME ON AND STAYS ON. I TOOK TO PARK PLACE LEXUS GRAPEVINE FOR THE TAKATA RECALL REPLACEMENT. I TOLD THE SERVICE PERSON ABOUT THE LIGHT AND THEY TOLD ME $100 DOLLARS TO DIAGNOSE. THEY CALLED ME AND TOLD ME IT IS THE WIRE HARNESS WHICH CAUSES THE AIRBAG NOT TO FUNCTION AND THEY TELL ME IT WILL COST $3300 DOLLARS FOR A WIRE HARNESS. I SEE THIS IS A KNOWN ISSUE WITH A TECHNICAL SERVICE BULLETIN ISSUED SO I DO NOT UNDERSTAND. I HAVE TAKEN VERY GOOD CARE OF MY CAR WHICH HAS 88K MILES AND I A M VERY UPSET THEY WANT TO CHARGE ME THOUSANDS FOR A MANUFACTURING ISSUE THEY HAVE KNOWN ABOUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.