2011 LEXUS IS 250 Complaints

View complaints related to 2011 LEXUS IS 250. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2011 LEXUS IS 250. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 LEXUS IS 250
    - LEANDER, TX

    TAKATA RECALL ACCORDING TO SAFERCAR.GOV, THERE HAS BEEN AN AIRBAG RECALL (#16V340) SINCE 5/23/16 WITH NO REMEDY. WHAT CAN BE DONE TO GET THIS EXPEDITED AS THIS HAS BEEN VERY INCONVENIENT FOR ME? I DRIVE THIS VEHICLE EVERYDAY AS IT IS MY SOLE MEANS OF TRANSPORTATION.

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS 250
    - LA PUENTE, CA

    TAMARA RECALL. I FEEL THAT THEY ARE DOING NOTHING TO RESOLVE THIS PROBLEM. I RECEIVED THIS NOTICE IN MAY OF 2016 AND IT IS NOW OCTOBER 2016 . WHY DON'T THEY JUST REPLACE THE AIR BAG WITH A DIFFERENT ONE. REMOVE THE DEFECTIVE ONE NOT SEND A NOTICE NOT TO USE YOUR CAR. I HAVE A CHILD AND HE SITS IN THE PASSENGER SEAT AND IF ANYTHING WERE TO HAPPEN TO HIM BECAUSE OF THE LACK OF RESPONSE TO THE RECALL . I WILL TAKE LEGAL ACTION ESPECIALLY HEARING ABOUT THE LADY WHO JUST RECENTLY DIED REGARDING THESE AIRBAGS. I KEEP ASKING LEXUS ON WHEN THEY ARE GOING TO FIX THE PROBLEM AND THEY SAID NEXT YEAR (2017) SOMETIME. WHY IS IT THAT OUR SAFETY IS NOT A PRIORITY. BUT THEY SURE ARE IN A RUSH TO SELL YOU A CAR. I BOUGHT MY CAR TO USE IT NOT SIT AT HOME TO LOOK PRETTY AND STAY PARKED BECAUSE THAT'S THE ADVICE THEY ARE GIVING US. HOW HARD IS IT TO REPLACE 1 AIRBAG . ACCIDENTS HAPPEN EVERY DAY AND NO ONE KNOWS WHEN THEY WILL BE INVOLVED IN ONE. I WORK REALLY FAR FROM HOME AND I AM SCARED TO DRIVE MY CAR KNOWING THAT AT ANYTIME MY AIRBAG CAR DEPLOY ON ITS OWN OR IN FEAR OF BEING INVOLVED IN AN ACCIDENT THAT WILL CAUSE MY AIR BAG TO DEPLOY.

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS 250
    - PALM COAST, FL

    TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS IS 250
    - SAN JOSE, CA

    TAKATA RECALL DONT KNOW EXACTLY BUT FEEL VERY UNSAFE, SCARE WHEN SITTING AT FRONT PASSENGER SEAT IN EVERY TIME THE CAR TURNS.

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS 250
    - HONOLULU, HI

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/21/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS IS 250C
    - CIBOLO, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS IS 250
    - CHANNELVIEW, TX

    TL* THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 LEXUS IS 250
    - LOS ANGELES, CA

    ABOUT SIX MONTHS AFTER GETTING THIS CAR BRAND NEW I STARTED SMELLING A FOUL ODOR. IT HAPPENED EVERY TIME I USED THE AIR CONDITIONING. WHEN I WENT TO OPEN THE FRESH AIR MODE A MOLDY/MUSTY SMELL EMANATED THROUGHOUT THE CAR. IT CONTINUED AND I TOOK THE CAR IN SEVERAL TIMES TO LEXUS. THEY CHANGED THE CABIN FILTERS, EVEN USED A STATE OF THE ART PROCESS TO ELIMINATE THE ODOR - BUT IT KEPT COMING BACK. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. HOWEVER I GOT AN ATTORNEY WHO SUGGESTED I HIRE A MOLD EXPERT AND SURE ENOUGH THEY FOUND A TOXIC MOLD IN THE ENGINE. LEXUS STILL REFUSED TO DO ANYTHING ABOUT THIS. EVERYONE WHO HAS BEEN IN MY CAR SMELLS THIS EXCEPT THE PEOPLE AT LEXUS. IT IS DOCUMENTED THAT THE MOLD EXISTS, BUT THEY REFUSE TO ADMIT IT'S PROBABLY DUE TO A LEAK IN THE A/C SYSTEM. THEY WOULD NEVER TAKE THE A/C APART TO FIND THE LEAK SO I'VE HAD TO DRIVE THIS SMELLY CAR FOR THE PAST 2 1/2 YEARS....I'M GOING TO TURN IT IN EARLY FOR FEAR OF BREATHING IN THIS TOXIC MOLD AND SHAME ON LEXUS FOR NOT BEING CONCERNED ABOUT MY HEALTH. AN AIR CONDITIONING EXPERT IN LOS ANGELES TOLD ME HE HAS HAD SEVERAL COMPLAINTS ABOUT SIMILAR SMELLS FROM THE IS. MY DOCTOR SAID THIS MOLD IS MAN MADE AND NOT ENVIRONMENTAL SO IT MUST BE FROM WATER CONDENSATION. ALSO, MY CAR HAD SEVERAL OTHER ISSUES LIKE THE FRESH AIR MODE WOULD NOT STAY OPEN SO THAT THE WATER CONDENSATION COULD DRY OUT. THAT HAD TO BE REPAIRED TWO OR THREE TIMES. *TR

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS 250
    - NATICK, MA

    DURING THE MONTH OF DECEMBER 2013, I EXPERIENCED SEVERAL INCIDENTS OF UNINTENDED ACCELERATION. I ALSO HAD SEVERAL BEFORE DECEMBER THAT I DIDN'T PAY MUCH ATTENTION TO. WHAT THEY HAD IN COMMON WAS THAT THE VEHICLE WAS ALMOST STOPPED WITH MY FOOT ON THE BRAKE WHEN I EXPERIENCED A SURGE. IN ONE INSTANCE, I WAS EASING OUT OF A STRIP MALL PARKING LOT ONTO A MAJOR HIGHWAY WITH JUST THE IDLE SPEED MOMENTUM MOVING THE CAR WITH MY FOOT ON THE BRAKE. THE CAR SURGED AND PULLED ME INTO THE ROADWAY BLINDLY BUT FORTUNATELY THERE WERE NO ONCOMING VEHICLES. HAPPENED AGAIN ON MARCH 20, 2014 WITH FULL DOCUMENTATION ON MY PART. *TR

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS 250C
    - PONTE VERDA, FL

    TL* THE CONTACT OWNS A 2011 LEXUS IS 250C. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE