2009 LEXUS IS 250 Complaints

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE WOULD EXPERIENCE THE FAILURE BEFORE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *CN

I HAVE A 2009 LEXUS IS 250 WITH A MELTING DASHBOARD AND PANELS THAT I HAD MY SERVICE ADVISOR CHECK AFTER INSPECTING IT HE TOOK PICTURES AND SENT IT TO LEXUS HEADQUARTERS AND TOLD ME TO WAIT 2 MONTHS FOR THERE REPLY AND ITS BEEN PAST 2 MONTHS ALREADY.SO AS OF JAN. 21, 2015 MY GIRLFRIEND TOLD ME THAT SHE HAS A HARD TIME DRIVING THE CAR BECAUSE OF THE GLARE FROM THE DASHBOARD WHEN THE SUN HITS IT SO I MADE A CALL TO THE SERVICE ADVISOR TODAY JAN. 21, 2015 AND TOLD HIM THAT I NEVER HEARD BACK FOR MY DASHBOARD REPLACEMENT HE SAID IT TAKES AWHILE 3-4 MONTHS AND I EXPLAINED TO HIM ABOUT THE GLARE TO MY WINDSHIELD DUE TO THE MELTING DASHBOARD AND HE TELL ME ALL YOU CAN DO IS WAIT FOR THE RECALL THERE'S A RECALL GOING OUT FOR IT BUT I CANT WAIT FOR RECALL BECAUSE I HAVE MY GIRLFRIEND AND MY 2 KIDS AGES 9YRS OLD AND 1YRS OLD RIDE IN THE CAR AND THIS IS OUR ONLY VEHICLE THAT WE HAVE.PLEASE I NEED TO GET THIS FIX ASAP DON'T WANT NOTHING HAPPENING TO MY FAMILY THANKS IN ADVANCE MAHALO FROM HONOLULU,HAWAII EMAIL ME IF YOU HAVE ANY QUESTIONS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE STOPPED, HEARD A POP ON LEFT REAR WINDOW, GLASS SHATTERED AND STARTED FALLING INTO CAR LIKE A WATERFALL. *TR

THE DASHBOARD ON MY LEXUS IS-250 2009 HAS BEEN SLOWLY MELTING FOR SEVERAL YEARS LEAVING A SHINY AND WET LOOK AND FEEL. THIS SHINY AREA OF THE DASHBOARD IS DIRECTLY OVER THE DRIVERS VIEW AND REFLECTS ON THE UNDERSIDE OF THE WINDSHIELD. IN HEAVY OR DIRECT LIGHT (SAME AT NIGHT) THE REFLECTED LIGHT OBSCURES THE VIEW OUT ONTO THE ROADWAY. I BELIEVE IN THE RIGHT CIRCUMSTANCES A PEDESTRIAN OR ANOTHER CAR COULD POSSIBLY BE HIDDEN BY THE REFLECTED LIGHT FROM THE DASHBOARD. I CAN UPON YOUR REQUEST PROVIDE A VIDEO OF THE SURFACE AND THE LIGHT PROBLEMS WHILE DRIVING. *TR

THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR

TL* THE CONTACT OWNS A 2009 LEXUS IS 250. WHILE DRIVING 60 MPH, THE SUNROOF GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE LUNGED AND THEN ACCELERATED INDEPENDENTLY. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. ON ONE OCCASION, THE FAILURE OCCURRED IMMEDIATELY AFTER START-UP AND THE VEHICLE ACCELERATED INTO A NEIGHBOR'S DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 7/29/13 *CN THE CONSUMER STATED THE VEHICLE FAILED TO STOP AT A STOP SIGN, THEN LUNGED FORWARD ABOUT 10-12 FEET. THE BRAKES DID NOT WORK, EVEN THOUGH SHE PUSHED THE BRAKE TO THE FLOOR FOR SEVERAL MINUTES. FINALLY, THE VEHICLE STOPPED IN THE MIDDLE ON THE INTERSECTION.

TL*THE CONTACT OWNS A 2009 LEXUS IS250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF WHEN SHE SHUT THE PASSENGER SIDE REAR DOOR AND ALL OF THE DOORS LOCKED. THE CONTACT ALSO STATED THAT THE KEY FOB WAS INSIDE OF THE VEHICLE WHEN THE FAILURE OCCURRED. IN ORDER TO RE-ENTER THE VEHICLE, THE CONTACT HAD TO LOCATE A SPARE KEY. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000. THE VIN WAS UNAVAILABLE.

IN EARLY 2009 I TOOK OUT A LEASE ON A EARLY 2009 IS 250 LEXUS BLACK, AFTER FEW MONTHS IN OCTOBER AT FIRST INSTANCE I STARTED NOTICING FUEL ODOR INSIDE OF THE CAR, COMING THROUGH THE AIR VENT OF THE CAR, WHEN THE AIR FLOW BUTTON WAS ON THE SETTING WHICH THE AIR FROM OUTSIDE WOULD CIRCULATE WITHIN THE CAR, AND THIS SETTING WAS THE DEFAULT SETTING WHEN YOU TURN THE CAR ON BUT AFTER I TOOK MY CAR TO THE LEXUS DEALERSHIP WHILE THE CAR WAS STILL UNDER MANUFACTURERS WARRANTY THEY TOLD ME THAT THE CAR WAS FINE AND I JUST HAD TO CHANGE TO THE AIR FLOW SETTING SO THAT ONLY THE AIR INSIDE CIRCULATE WITHIN THE CAR. I WAS UNPLEASED, UNTIL FEW TIMES THAT I COMPLAINT I DID NOT GET ANYWHERE AT THE DEALER SHIP UNTIL I RECEIVED THE RECALL NOTICE, WHICH IS A WEEK BEFORE MY LEASE IS UP. *TR

TL* THE CONTACT OWNS A 2009 LEXUS IS250. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POT HOLE AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER ADDING AIR TO THE TIRE, THE CONTACT NOTICED THAT AIR CONTINUED TO ESCAPE FROM THE TIRE. THE TIRE WAS REPLACED WITH THE SPARE, AND THE CONTACT INSPECTED THE WHEEL CASING AND NOTICED TWO SCREWS THAT WERE EXPOSED IN THE WHEEL HOUSING. THE CONTACT STATED THAT THE SCREWS WERE WHAT PUNCTURED THE TIRE. THE CONTACT STATED THAT THE DESIGN OF THE VEHICLE WAS DANGEROUS TO DRIVE IN BAD WINTER WEATHER. THE MANUFACTURER WAS CONTACTED AND STATED THEY WOULD COVER THE COST TO TOW THE VEHICLE TO THE DEALER FOR INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 11,300. UPDATED 04/1211 *BF UPDATED 04/12/11*LJ UPDATED 1/17/2012 *LN *TR