2007 LEXUS IS 250 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ELECTRIC POWER STEERING STOPPED WORKING SEVERAL WEEKS AGO, AFTER A NORMAL START-UP AND DRIVING FOR ABOUT 20 MINUTES. THIS COULD HAVE CAUSED A FATAL ACCIDENT, LUCKILY I WAS DRIVING INSTEAD OF MY WIFE WHO USUALLY DRIVES THIS CAR. THIS CAR HAS AN ELECTRONIC STEERING SYSTEM, NOT THE NORMAL SYSTEM WHICH USES POWER STEERING FLUID. WHEN THIS FIRST OCCURRED I WAS BARELY ABLE TO DRIVE IT BACK TO MY HOUSE WHERE IT SAT FOR A COUPLE OF DAYS. THEREAFTER, WITH THE STEERING STILL NOT WORKING, THE CAR WAS TAKEN TO THE DEALER (TOM WILLIAMS LEXUS OF BIRMINGHAM, AL). THE DEALER CHECKED THE CAR OUT AND HELD IT FOR SEVERAL DAYS. THEIR 'REPAIR' WAS TO REPLACE THE CAR'S POWER STEERING ECU. THEY HAD TO ORDER THE ECU AND THAT TOOK A FEW MORE DAYS. THEY REPLACED THE POWER STEERING ECU BUT THE STEERING STILL DID NOT WORK . THEY THEN CALL ME AND TELL ME THAT FURTHER REPAIRS ARE NEEDED. THEY SAID THAT THE POWER STEERING RACK NEEDED TO BE REPLACED, CALIBRATED AND REALIGNED($4500). THIS ALL SEEMS VERY ODD TO ME. EVEN AFTER PAYING OUT OF POCKET FOR THE REPAIR, I'M SCARED OUT OF MY MIND TO ALLOW MY WIFE AND KIDS BACK IN THAT CAR. IT WAS LITERALLY IMPOSSIBLE TO TURN THE WHEEL WHEN THE STEERING WENT OUT. THERE WAS A STEERING CAMPAIGN SEVERAL YEARS AGO (9LC), BUT THE DEALER TOLD ME THAT MY VIN IS NOT IN THE RANGE OF CARS NEEDING REPAIR. I CAN UNDERSTAND THAT OLDER HIGH MILEAGE CARS SOMETIMES NEED REPAIR, BUT THE STEERING SYSTEM SHOULD NEVER FAIL. AFTER READING OTHER COMPLAINTS ON THE NHTSA WEBSITE AND USER FORUMS, I UNDERSTAND THAT THIS PROBLEM EXISTS WITH MANY OTHER LEXUS IS250 AND IS350 VEHICLES. I CONTACTED LEXUS CUSTOMER CARE AND THEY SAID THEY WOULD LOOK INTO OFFERING SOME OUT OF WARRANTY ASSISTANCE. AFTER SEVERAL DAYS OF WAITING ON THEIR RESPONSE, I CALLED LEXUS BACK AND THEY SAID THEY DECIDED NOT TO OFFER ANY ASSISTANCE. WE OWN A LS460 AND THIS IS250 AND NOW, WE DON'T TRUST LEXUS VEHICLES.

MELTING DASH - I HAVE THE LEXUS "MELTING DASH" PROBLEM ON MY IS250 AND HAVE WAITED FOR 1 1/2 YEARS, WITH NO RESOLUTION. MY LOCAL DEALERSHIP SAYS THEY HAVE NOT RECEIVED ANY DASHES FOR OVER 6 MONTHS AND HAVE NO IDEA WHEN THEY MIGHT ARRIVE. MY DASH HAS MELTED INTO A SLICK BLOB AND THAT BECOME A SIGNIFICANT SAFETY HAZARD. WHEN DRIVING DURING THE DAY, THE SUN REFLECTS ON THIS MELTED SURFACE AND BLINDS THE DRIVER. I HAVE NOTIFIED CERRITOS LEXUS AND LEXUS CORPORATE OF THIS SAFETY ISSUE. FORCING CUSTOMERS TO DRIVE UNSAFE VEHICLES WITH NO EXPECTATION OF WHEN A SOLUTION IS AVAILABLE IS UNACCEPTABLE. THIS SHOULD BE LISTED AS A RECALL DUE TO THE DRIVER/PASSENGER SAFETY CONCERNS. WHAT AM I SUPPOSED TO DO? I'M TELLING MY WIFE NOT TO DRIVE UNLESS IT'S AN EMERGENCY. *TR

HEAD LIGHTS WORK AND THEN DO NOT WORK . PAID $1500 TO FIX AND STILL DOES NOT WORK ..

TAKATA RECALL THE INTERIM RECALL NOTICE WAS SENT OUT AROUND MAY'16 WHEN THE RECALL STARTED. CALLING THE DEALERSHIP PROVIDED NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE NOR ANY ADDITIONAL REMEDY PROVIDED. THIS CAR IS UNSUITABLE FOR COMMUTING WITH A PASSENGER BECAUSE "METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH". WITH SUCH THE POTENTIAL FOR SUCH A TRAUMATIC OUTCOME, EITHER A FIX NEEDS TO BE IMPLEMENTED IMMEDIATELY OR RENTAL CARS SHOULD BE MADE AVAILABLE TO THOSE WHO DO NOT WISH TO PUT THEM OR THEIR PASSENGERS AT RISK. WITHOUT BEING ABLE TO DETERMINE HOW AT RISK A VEHICLE IS FOR THE INFLATOR DEGREDATION, REMEDY OPTIONS SHOULD BE PROVIDED NOT ONLY TO THOSE UNDER IMMEDIATE RECALL BUT FOR VEHICLES THAT ARE IN THE INTERIM PERIOD (PRE-RECALL) AS WELL.

I PURCHASED A CPO LEXUS IS250 IN 2008, I HAD INTERMITTENT HEADLIGHT FAILURE BROUGH CAR INTO LEXUS AND WAS TOLD THEY COULDNT REPRODUCE THE PROBLEM. PICKED MY CAR UP BROUGHT IT HOME AND SURE ENOUGH THE HEADLIGHT IS OUT. CALLED LEXUS IMMEDIATELY SENT A PICTURE OF THE LIGHT OUT. BROUGHT CAR BACK IN THEY SWITCHED THE HEADLIGHT AND OF COURSE THE LIGHT ON THE SAME SIDE WENT OUT AGAIN. I WAS VERY FRISTRATED BECAUSE AS A FEMALE AND KNOWING WARRANTY WAS UP SOON I FEEL THEY DIDNT CARE. THE LIGHT WENT OUT AGAIN AND HAPPENS EVERY DAY I HAD BULBS REPLACED AND PROBLEM STILL HAPPENS. I HAVE BEEN TICKETED FOR LIGHT FLICKERING AND GOING OUT. DRIVING ON HIGHWAY AT 65MPJ, CHECK ENGINE AND CHECK VSC LIGHT GO ON, CAR DROPS POWER AND DOWNSHIFTS VERY HARD, I DROP TO 40 MPH IN THE LEFT LANE OF HIGHWAY. CHECK VSC AND CHECK ENGINE LIGHT ON AT 1

LEXUS HAS KNOWN ABOUT THIS RECALL FOR MONTHS AND HAS STILL NOT STARTED FIXING THE AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 IS 250 LEXUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - NO FIX AVAILABLE FOR MULTIPLE MONTHS, UNABLE TO OPERATE THE CAR WITH A A PASSENGER

ON JUNE 8TH OF 2016 I WAS SITTING AT A RED LIGHT AND WAS REAR-ENDED AND PUSHED INTO THE ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE AND TOTAL LOSS. NONE OF MY AIRBAGS WERE DEPLOYED AND I WAS TAKEN TO THE EMERGENCY ROOM WITH NECK LEFT ARM AND BACK TRAUMA. MY PASSENGER HAD NECK SPRAIN AND A BRUISE ON HER THIGH.