2007 LEXUS LS Complaints

I HAVE A LEXUS LS 460L AND HAVE RECEIVED A SAFETY RECALL NOTICE FROM LEXUS REGARDING VALVE SPRING REPLACEMENT. THE DEALER CANNOT TAKE CARE OF IT UNTIL 1/24/11. I CALLED THE LEXUS HOTLINE FOR ASSURANCE THAT THERE ARE NO SAFETY ISSUES WITH THE CAR BETWEEN NOW AND THEN AND THEY SAID THEY COULD NOT GIVE ME THAT ASSURANCE. I AM SUPPOSED TO DRIVE TO CHARLOTTE, NC NEXT WEEK FROM WASHINGTON, DC AND I ASKED THEM IF I'D BE OK IN THE CAR. AGAIN, THEY SAID THEY COULD NOT PROVIDE ASSURANCES. SO I GUESS I HAVE A CAR THAT THEY CANNOT TELL ME CAN BE SAFELY USED UNTIL AFTER 1/24/11. WHAT CAN THE US GOVERNMENT DO TO HELP OR AM I JUST OUT OF LUCK? *TR

TL*THE CONTACT OWNS A 2007 LEXUS LS460. WHILE PARKING THE VEHICLE ON GRAVEL, THE CONTACT SHIFTED IN DRIVE AND THE RPMS SUDDENLY INCREASED EXCESSIVELY. THE CONTACT STATED THAT THE ENGINE SOUND LIKE A JET ENGINE BETWEEN THE GRAVEL AND THE SAND. WHEN THE CONTACT HAD HIS FOOT ON THE BRAKE, THE VEHICLE DID NOT MOVE. THE CONTACT SHIFTED INTO NEUTRAL AND THE ACCELERATION STOPPED. THE CONTACT SHIFTED TO PARK AND SHUT THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 29,400 AND THE CURRENT MILEAGE WAS 29,750.

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHEN DRIVING 15 MPH AND UNDER AND SIMULTANEOUSLY APPLYING THE BRAKES, THERE WAS A LOUD BANGING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE DEALER AND THEY STATED THAT THE FAILURE WAS ABNORMAL AND PERFORMED A DIAGNOSTIC. THE DIAGNOSTIC TEST DID NOT PRODUCE A FAILURE CODE HOWEVER; THE DEALER REPAIRED THE BUSHINGS AND THE UPPER CONTROL ARMS. THE VEHICLE CONTINUED TO EXPERIENCE THE SAME FAILURE AFTER THE REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 19,000.

ON A RECENT SERVICE VISIT TO LEXUS ON AUGUST 4, 2010 I WAS INFORMED THAT 'ALL 4 DUNLOP TIRES ARE SHOWING THE METAL CORDS OUT OF THEM AND ARE UNSAFE TO DRIVE'. EACH TIME I BRING THE VEHICLE IN FOR SERVICE I REQUEST THAT THEY CHECK TIRE, BRAKE WEAR AND TIRE PRESSURE. ON DECEMBER 9, 2009 I WAS INFORMED THAT I HAD SUFFICIENT TREAD LEFT ON THE TIRES AND THAT THE BRAKES WERE FINE. AT THAT TIME THE MILEAGE ON MY VEHICLE WAS 19,235 MILES. I QUESTION HOW MY TIRES WENT FROM SAFE TO DRIVE TO UNSAFE TO DRIVE IN 3,198 MILES. ADDITIONALLY ALL FOUR TIRES HAVE 7/32NDS OF TREAD-WARE REMAINING IN THE CENTER OF EACH TIRE. LEXUS CLAIMS THIS INSIDE TREAD-WARE IS DUE TO SOFT TIRES. HAD I NOT BEEN CONSCIENTIOUS IN CHECKING MY TIRES I BELIEVE THESE TIRES WOULD HAVE BLOWN OUT. *TR

LEXUS LS 460 HAS A PROBLEM WITH THE ELECTRONIC TRUNK LATCH. IF ANY MATERIAL E.G. STRAP, STYROFOAM GETS INTO THE LATCH, THE TRUNK CANNOT BE OPENED ELECTRONICALLY,BY KEY OR EVEN FROM THE INSIDE OF THE TRUNK. THUS , BY PUTTING SOMETHING INTO THE LATCH AND THAN LOCKING THE TRUNK, THE TRUNK CANNOT BE OPENED. THIS DEFEATS THE EMERGENCY INSIDE THE TRUNK RELEASE MECHANISM. SOMEONE TRAPPED INSIDE WOULD NOT BE ABLE TO GET OUT . *TR

I ARRIVED HOME AFTER DINNER, DROVE MY 2007 LEXUS LS460 (EQUIPPED WITH KEYLESS IGNITION) INTO MY ATTACHED GARAGE, CLOSED THE GARAGE DOOR AND, LEAVING THE KEY FOB INSIDE THE VEHICLE, I ENTERED MY HOME AND EVENTUALLY WENT TO SLEEP. I WAS AWOKEN AT APPROX. 2:15AM BY A CARBON MONOXIDE ALARM LOCATED IN THE FOYER INSIDE MY HOME ADJACENT TO THE ENTRANCE TO THE GARAGE. I ENTERED THE GARAGE TO DISCOVER THAT THE CAR'S ENGINE WAS STILL RUNNING, THE GARAGE FILLED WITH NOXIOUS FUMES, AND THE ENTIRE VEHICLE EXTREMELY HOT TO TOUCH, INSIDE AND OUT. I OPENED THE GARAGE DOOR AND WAS EVENTUALLY ABLE TO SHUT DOWN THE ENGINE AND CLEAR OUT THE FUMES. AS I SEE IT, THE FAILURE HERE WAS TWO-FOLD: (1) WHEN I OPENED MY DOOR TO EXIT THE CAR, NO ALARM OR OTHER SOUND ALERTED ME THAT THE ENGINE WAS STILL RUNNING, AS IS THE CASE WITH IGNITIONS REQUIRING KEYS. THIS IS PARTICULARLY PROBLEMATIC BECAUSE THE CAR'S ENGINE RUNS IN VIRTUAL SILENCE; AND (2) EVEN AFTER THE CAR WAS UNWITTINGLY LEFT IDLING WHILE IN PARK, THE ENGINE DID NOT CUT OFF AFTER SOME PREDETERMINED PERIOD OF TIME. I SPOKE TO MY LOCAL LEXUS DEALER, WHO SUGGESTED THAT I CONTACT LEXUS USA DIRECTLY. AT THE DEALER'S SUGGESTION, I WROTE TWO LETTERS (9/29 AND 10/20/09) TO A MR. MARK TEMPLIN, VICE PRESIDENT, IN TORRANCE, CA. I RECEIVED NO REPLY IN WRITING. I DID GET A CALL FROM A DIFFERENT REPRESENTATIVE OF LEXUS (MR. TEMPLIN, I WAS TOLD, WAS UNAVAILABLE), WHO INFORMED ME THAT IT IS IMPOSSIBLE FOR THE ENGINE TO BE KEPT RUNNING UNDER THE CIRCUMSTANCES I DESCRIBED. AT THAT POINT, AFTER BEING TOLD BY LEXUS THAT THEY SEE NO PROBLEMS WITH THEIR KEYLESS IGNITION SYSTEM, I ELECTED TO TAKE ANOTHER APPROACH AND CONTACT NHTSA. BECAUSE LEXUS TOLD ME THAT THE INCIDENT COULD NOT HAVE HAPPENED AS I DESCRIBE IT, LEXUS HAS TAKEN NO RESPONSIBILITY FOR THIS INCIDENT WHICH NEARLY KILLED ME AND WHICH COULD KILL OTHERS, AND OFFERS NO SOLUTIONS OR FIXES TO THIS PROBLEM. *TR

ON FEBUARY 9TH AT APPROXMATELY 10AM I EXPERIENCED A SUDDEN ACCELERATION PROBLEM ON MY 2007 LEXXUS 460L CAR.THE CAR ACCLERATED OUT OF MY CONTROL, IN REVERSE, IN TO A CEMENT PILLAR IN AN UNDERGROUND PARKING LOT. I THEN PUT THE CAR IN DRIVE AND IT ACCLERATED EVEN FASTER IN TO A CEMENT WALL. THIS WAS REPORTED IMMEDIATELY TO THE DEALER LEXXUS OF BELLEVUE WASH AS WELL AS LEXXUS USA ON TWO SEPERATE OCCASIONS.

I FILED ON 3-2-10 THE EVENT THAT MY CAR STOPPED RUNNING WHEN I WAS ON THE 405 FREEWAY GOING 65 OR 70 MPH. IT TURNS OUT THAT THE COMPUTER THAT RUNS THE FUEL INJECTORS BROKE DOWN AND NEEDED TO BE REPLACED. THIS IS ON A THREE YEAR OLD LEXUS LS460. *TR

KEYLESS ENTRY FAILED (3 TIMES) BATTERIES REPLACED, KEYLESS(2 KEYS) ENTRY FAILED. BATTERIES (2 KEYS) HAVE BEEN REPLACED AGAIN, ONE MONTH LATER. *TR

VEHICLE STABILITY CONTROL FAILS RECURRENTLY. TO DEALER TWICE WITH ONLY TEMPORARY RESOLUTION. *TR