2007 LEXUS LS Complaints

THE DASHBOARD AND SIDE TRIM ON THE DOOR HAS BECOME STICKY CAUSING GLARE IN THE WINDSHIELD WHICH MAKES DRIVING HAZARDOUS AS DIFFICULT TO SEE THROUGH THE WINDSHIELD WHILE DRIVING. OUR 2007 LEXUS LS460 HAS ONLY 23,000 MILES ON IT AS IT HAS BEEN GARAGED MOST OF THE TIME WE HAVE OWNED IT. LEXUS WILL NOT PROCESS A RECALL TO COVER THIS ISSUE. LEGALLY THEY HAVE A 'DUTY OF CARE' WITH THE MANUFACTURING OF THIS VEHICLE WHICH THEY ARE REFUSING TO MEET.

I HAVE FILED A COMPLAINT WITH CORPORATE LEXUS ABOUT THE NOTORIOUS 'BRAKE ACTUATOR ' ISSUE. THERE WAS A RECALL CAMPAIGN 150K MILES OR 10 YEARS FROM MANUFACTURE BUILD DATE. WHAT I AM HAVING IS NOISE COMING FROM THE BRAKE ACTUATOR WHEN THE PEDAL IS DEPRESSED. THIS ISSUE WILL ONLY LEAD UP TO THE BRAKE ACTUATOR FAILING AND CAUSING A CATASROPHIC ACCIDENT. MY VEHICLE ONLY HAS 88K MILES. DEALERSHIP AND CORPORATE KNOWS OF THE ISSUE AND WILL NOT HONOR THE WARRANTY ENHANCEMENT. THERE IS A REASON WHY THEY HAD THIS EXTENDED CAMPAIGN BECAUSE THEY KNOW THAT THE BRAKE ACTUATORS IN THESE VEHICLES ARE FAULTY. NOT ONLY ON THIS MODEL BUT OTHER MODELS AND MOST RECENTLY NEWER VEHICLES MADE BY LEXUS ARE HAVING THIS ISSUE AND ARE BEING CALLED IN TO HAVE THE BRAKE ACTUATOR FIXED. THE CONTROL ARMS ON THIS VEHICLE IS ALSO ANOTHER ISSUE BUT I DONT MIND FORKING THE BILL ON THAT BECAUSE IT IS A WEAR AND TEAR ITEM. THE NOISE OF MY BRAKE ACTUATOR WILL GRUNT ON THE HIGHWAY STREETS AND WHILE PARKED. AS A LIFE LONG LEXUS CONSUMER I AM EXTREMLY BOTHERED THAT THEY DO NOT CARE ABOUT THEIR CUSTOMERS SAFETY. MIND YOU THE REPAIR IS ROUGHLY $5000 REDICULOUS THAT CUSTOMERS HAVE TO FORK OUT THE MONEY ON A VEHICLE THEY CALL THEIR FLAGSHIP. IT IS NOT A MATTER OF 'IF' IT WILL FAIL BUT 'WHEN'. CONAIDERING THE AMOUNT OF VEHICLES AFFECTED BY THIS I AM VERY SURPRISED THERES NO ACTUAL 'RECALL' FOR THIS SPECIFIC VEHICLE. THE NUMBER IS IN THE THOUSANDS. HIGHLY DISSAPOINTED IN LEXUS AS THEY ARE WILLING TO SACRAFICE THE SAFETY OF THEIR CUSTOMERS OVER A FAULTY PART THE CAR WAS MANUFACTURED WITH. ALSO SUPPOSEDLY THEY SENT OUT LETTERS FOR THE WARRANTY ENHANCEMENT BUT I NEVER RECEIVED ONE OR A PHONE CALL STATING THAT OWNERS WERE ABLE TO BRING IN THEIR VEHICLE TO HAVE THIS REPAIRED. I HAD THIS ISSUE BEFORE THE WARRANTY ENHANCEMENT WAS OVER AND THEY SAID IF THERE IS NO LIGHT THEY WONT HONOR IT.

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED WHILE DRIVING. THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM HUDSON LEXUS OF COLUMBIA DEALER, (328 KILLIAN RD, COLUMBIA, SC 29203) AND WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 52,800.

THE ABS ACTUATOR ASSEMBLY HAS BEEN DEEMED FAULTY IN SEVERAL TOYOTA/LEXUS VEHICLES. INSTEAD OF THE A RECALL BEING ISSUED A WARRANTY ENHANCEMENT WAS PUT IN PLACE TO ADDRESS THIS ISSUE FOR ANYONE WHO TOOK THE CAR TO THE SHOP. HOWEVER WITH OUT A RECALL MOST PEOPLE WHO WERE OWNERS OF THESE VEHICLES WAS NOT AWARE TO HAVE THE PART CHECKED AND THIS IS A SAFETY ISSUE, A VERY EXPENSIVE PART THAT SHOULD NOT NORMALLY FAIL AND WITH OUT A RECALL OR A LETTER FROM LEXUS/TOYOTA A LOT OF PEOPLE WAS PUT AT A DISADVANTAGE WITH BEING ABLE TO ADDRESS THIS ISSUE BEFORE THE WARRANTY ENHANCEMENT EXPIRED. WHILE IN MOTION I RECEIVED ALL KIND OF ERROR LIGHTS AND A MESSAGE TO PULL MY VEHICLE OVER AS SOON AS POSSIBLE AND NOTIFY THE DEALER. AT THIS TIME MY ABS SYSTEM IS COMPROMISED AND I HAVE NO TRACTION CONTROL AND MY ABS ACTUATOR CONTINUES TO VIBRATE EVEN WHEN I TURN THE CAR OFF WHICH IS USING THE BATTERY EVEN MORE. IT PULSATES THE ENTIRE TIME THE CAR IS RUNNING ALSO. I FEEL WITH LEXUS KNOW THIS IS A FAULTY PART IT ON SEVERAL OF THEIR VEHICLES CUSTOMERS THAT WAS NOT MADE AWARE OF THIS ISSUE OR THE WARRANTY ENHANCEMENT SHOULD NOT BE HELD LABILE WITH THE REPAIR COST WHICH IS 1800 FOR THE PART AND 300-400 FOR LABOR. THIS SHOULD BE A RECALL OR THE WARRANTY ENHANCEMENT SHOULD BE EXTENDED AND ALL OWNERS OF THESE VEHICLES SHOULD BE NOTIFIED AND LEXUS/TOYOTA SHOULD COMPENSATE WITH A REPLACEMENT PART ALL THE OWNERS OF VEHICLES WHICH WAS EFFECTED. THIS TOOK PLACE WHILE MY VEHICLE WAS IN MOTION ON THE INTERSTATE. MY BRAKES ARE VERY HARD TO USE.

AS IDRIVEMY CAR THE CARS DRIFTS A LITTLE TO EACH SIDE AS IT DRIFTS TO EITHER SIDE THE STEERING WHEEL GETS COMPLETELY STUCK K ON ME AND I AM NO LONGER ABLE TO STEER THE VEHICLE . I WOULD THEN HAVE TO JERKY WHEEL WITH FORCE CAUSES THE WHOLE CAR TO JERK I HAD TO LEAVE MY CAR IN A PARKING LOT AND FIND ANOTHER WAY HOME BECAUSE IT'S TO DANGEROUS TO DRIVE IN IT WITH MY 2 YEAR OLD AND SELF . AS I WAS DRIVING ON A HIGHWAY GOING 60 MILES PER HOUR . VERY DANGEROUS ! EXTREMELY UPSET !

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED A STRONG ODOR OF FUEL EMITTED THROUGH THE VEHICLE VENT INTO THE CABIN. THE CONTACT BECAME AWARE OF THE ODOR WHEN ATTEMPTED TO DRIVE OR WHEN THE VEHICLE WAS IN IDLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALERSHIP WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.*LN*JB

TL* THE CONTACT OWNS A 2007 LEXUS LS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND FOUND IT HARDER TO DEPRESS THAN NORMAL. THE CONTACT HAD TO USE AN EXCESSIVE AMOUNT OF PRESSURE TO APPLY THE BRAKES AND THE VEHICLE HESITATED BEFORE COMING TO A STOP. IN ADDITION, SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS A CONTINUOUS BEEPING NOISE COMING FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

LEXUS DIAGNOSED THE FRONT BRAKE ACTUATOR IS FAILING. APPARENTLY THIS WAS A KNOWN ISSUE AND THERE WAS A CUSTOMER SUPPORT PROGRAM THAT EXTENDED THE WARRANTY ON THIS PART TO DECEMBER 31, 2017 OR 150,000 MILES. THIS ISSUE APPEARED AT ABOUT 100,000 MILES ON MY VEHICLE, BUT BEYOND THE EXPIRATION DATE OF THE CUSTOMER SUPPORT PROGRAM AND LEXUS HAS REFUSED TO REPAIR IT AT NO COST OR CONSIDER AN EXTENSION. I CONSIDER THIS ISSUE A SAFETY RISK AS IT CONCERNS THE BRAKING SYSTEM. GIVEN THAT LEXUS PREVIOUSLY ACKNOWLEDGED THE ISSUE ON THESE VEHICLES AND THERE IS A SAFETY CONCERN, I BELIEVE A RECALL CAMPAIGN SHOULD BE FORMALLY ANNOUNCED.

TL* THE CONTACT OWNS A 2007 LEXUS LS 460. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND CREATED A GLARE THAT OBSTRUCTED THE DRIVER'S VIEW OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) WHERE IT WAS DIAGNOSED THAT THE DASH COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000.

AT RANDOM TIMES WHEN DRIVING OUR CAR, THE ABS, VSC AND BRAKE WARNING LIGHTS COME ON ON THE DASHBOARD. WHEN THIS HAPPENS THE ABS SYSTEM BECOMES INOPERATIVE, AND THE FRONT BRAKES CAN EASILY LOCK UP DURING MODERATELY HEAVY BRAKING. WE BELIEVE TOYOTA HAS PURPOSELY DESIGNED THE SYSTEM TO DISABLE THE ABS FUNCTIONALITY WHEN THERE IS A POSSIBLE PROBLEM DETECTED IN THE ABS ACCUMULATOR. THAT DOES NOT SEEM LIKE A GOOD IDEA. THE WARNING LIGHTS SOMETIMES GO OFF FOR A WHILE (A FEW DAYS SOMETIMES) AND THEN RETURN AT RANDOM TIMES AND DURING VARIOUS DRIVING CONDITIONS. THE WARNING LIGHTS USUALLY COME ON WHEN DRIVING AT MODERATE SPEED, AND WHEN NOT TOUCHING THE BRAKE PEDAL. FROM OUR RESEARCH IT SEEMS LIKE THIS ISSUE IS WELL KNOWN AND DOCUMENTED, AND TOYOTA SOMETIMES REPAIRS THE BRAKE SYSTEM AT NO COST, HOWEVER IT SEEMS LIKE THIS SHOULD BE A REQUIRED RECALL. OUR CAR HAS LOW MILES FOR THE YEAR, ONLY 86K. WE HAVE ASKED FOR HELP FROM LEXUS HOWEVER HAVE NOT GOTTEN ANY RESPONSE SO FAR.