2007 LEXUS LS 460 Complaints

2007 LEXUS LS460. CONSUMER RECEIVED A RECALL NOTICE STATING THAT THE ENGINE COULD FAIL WHICH COULD LEAD TO A CRASH. *KB WHEN THE CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT, HE WAS INFORMED THE EARLIEST APPOINTMENT AVAILABLE WAS THE SECOND WEEK IN JANUARY 2011. *JB

I JUST RECEIVED A RECALL NOTICE--"VALVE SPRING REPLACEMENT SAFETY RECALL NOTICE" FROM LEXUS. I CALLED MY DEALER AND WAS TOLD THE FIRST AVAILABLE APPOINTMENT FOR THIS RECALL WAS IN ONE YEAR--NOV. 2011. I FEEL THAT IF A RECALL IS WARRANTED, I SHOULD NOT HAVE TO WAIT ONE YEAR TO HAVE IT DONE.

ON A RECENT SERVICE VISIT TO LEXUS ON AUGUST 4, 2010 I WAS INFORMED THAT 'ALL 4 DUNLOP TIRES ARE SHOWING THE METAL CORDS OUT OF THEM AND ARE UNSAFE TO DRIVE'. EACH TIME I BRING THE VEHICLE IN FOR SERVICE I REQUEST THAT THEY CHECK TIRE, BRAKE WEAR AND TIRE PRESSURE. ON DECEMBER 9, 2009 I WAS INFORMED THAT I HAD SUFFICIENT TREAD LEFT ON THE TIRES AND THAT THE BRAKES WERE FINE. AT THAT TIME THE MILEAGE ON MY VEHICLE WAS 19,235 MILES. I QUESTION HOW MY TIRES WENT FROM SAFE TO DRIVE TO UNSAFE TO DRIVE IN 3,198 MILES. ADDITIONALLY ALL FOUR TIRES HAVE 7/32NDS OF TREAD-WARE REMAINING IN THE CENTER OF EACH TIRE. LEXUS CLAIMS THIS INSIDE TREAD-WARE IS DUE TO SOFT TIRES. HAD I NOT BEEN CONSCIENTIOUS IN CHECKING MY TIRES I BELIEVE THESE TIRES WOULD HAVE BLOWN OUT. *TR

LEXUS LS 460 HAS A PROBLEM WITH THE ELECTRONIC TRUNK LATCH. IF ANY MATERIAL E.G. STRAP, STYROFOAM GETS INTO THE LATCH, THE TRUNK CANNOT BE OPENED ELECTRONICALLY,BY KEY OR EVEN FROM THE INSIDE OF THE TRUNK. THUS , BY PUTTING SOMETHING INTO THE LATCH AND THAN LOCKING THE TRUNK, THE TRUNK CANNOT BE OPENED. THIS DEFEATS THE EMERGENCY INSIDE THE TRUNK RELEASE MECHANISM. SOMEONE TRAPPED INSIDE WOULD NOT BE ABLE TO GET OUT . *TR

I ARRIVED HOME AFTER DINNER, DROVE MY 2007 LEXUS LS460 (EQUIPPED WITH KEYLESS IGNITION) INTO MY ATTACHED GARAGE, CLOSED THE GARAGE DOOR AND, LEAVING THE KEY FOB INSIDE THE VEHICLE, I ENTERED MY HOME AND EVENTUALLY WENT TO SLEEP. I WAS AWOKEN AT APPROX. 2:15AM BY A CARBON MONOXIDE ALARM LOCATED IN THE FOYER INSIDE MY HOME ADJACENT TO THE ENTRANCE TO THE GARAGE. I ENTERED THE GARAGE TO DISCOVER THAT THE CAR'S ENGINE WAS STILL RUNNING, THE GARAGE FILLED WITH NOXIOUS FUMES, AND THE ENTIRE VEHICLE EXTREMELY HOT TO TOUCH, INSIDE AND OUT. I OPENED THE GARAGE DOOR AND WAS EVENTUALLY ABLE TO SHUT DOWN THE ENGINE AND CLEAR OUT THE FUMES. AS I SEE IT, THE FAILURE HERE WAS TWO-FOLD: (1) WHEN I OPENED MY DOOR TO EXIT THE CAR, NO ALARM OR OTHER SOUND ALERTED ME THAT THE ENGINE WAS STILL RUNNING, AS IS THE CASE WITH IGNITIONS REQUIRING KEYS. THIS IS PARTICULARLY PROBLEMATIC BECAUSE THE CAR'S ENGINE RUNS IN VIRTUAL SILENCE; AND (2) EVEN AFTER THE CAR WAS UNWITTINGLY LEFT IDLING WHILE IN PARK, THE ENGINE DID NOT CUT OFF AFTER SOME PREDETERMINED PERIOD OF TIME. I SPOKE TO MY LOCAL LEXUS DEALER, WHO SUGGESTED THAT I CONTACT LEXUS USA DIRECTLY. AT THE DEALER'S SUGGESTION, I WROTE TWO LETTERS (9/29 AND 10/20/09) TO A MR. MARK TEMPLIN, VICE PRESIDENT, IN TORRANCE, CA. I RECEIVED NO REPLY IN WRITING. I DID GET A CALL FROM A DIFFERENT REPRESENTATIVE OF LEXUS (MR. TEMPLIN, I WAS TOLD, WAS UNAVAILABLE), WHO INFORMED ME THAT IT IS IMPOSSIBLE FOR THE ENGINE TO BE KEPT RUNNING UNDER THE CIRCUMSTANCES I DESCRIBED. AT THAT POINT, AFTER BEING TOLD BY LEXUS THAT THEY SEE NO PROBLEMS WITH THEIR KEYLESS IGNITION SYSTEM, I ELECTED TO TAKE ANOTHER APPROACH AND CONTACT NHTSA. BECAUSE LEXUS TOLD ME THAT THE INCIDENT COULD NOT HAVE HAPPENED AS I DESCRIBE IT, LEXUS HAS TAKEN NO RESPONSIBILITY FOR THIS INCIDENT WHICH NEARLY KILLED ME AND WHICH COULD KILL OTHERS, AND OFFERS NO SOLUTIONS OR FIXES TO THIS PROBLEM. *TR

I FILED ON 3-2-10 THE EVENT THAT MY CAR STOPPED RUNNING WHEN I WAS ON THE 405 FREEWAY GOING 65 OR 70 MPH. IT TURNS OUT THAT THE COMPUTER THAT RUNS THE FUEL INJECTORS BROKE DOWN AND NEEDED TO BE REPLACED. THIS IS ON A THREE YEAR OLD LEXUS LS460. *TR

A DRIVER OF THE LS460 SERIES FOR 16 YEARS. NEW CAR EVERY 3 YEARS. MY 2007 LS460 WAS THE 3RD CAR AT A RED LIGHT WHEN IT BEGAN TO ACCELERATE WITH MY FOOT ON THE BRAKE. MILD 2ND EPISODE 2/7/2009 TOOK ALL OF MY ENERGY TO HOLD THE CAR FROM SMASHING INTO THE 2 CARS AHEAD OF ME. SHIFTED IN NEUTRAL AND THEN PARK. CAR FINALLY STOPPED. TOOK THE CAR TO MY HOSPITAL PARKING LOT. LEXUS DEALER PICKED-UP THE CAR AND KEPT IT FOR 2 WEEKS. TOLD NOTHING WRONG. WAS THEN SENT TO A HEARING WITH THE NATIONAL CENTER FOR DISPUTE SETTLEMENT. THE LEXUS ENGINEER STATED THAT NO ELECTRICAL FAULT WAS DOCUMENTED ON THE COMPUTER. THE RULING WAS AGAINST ME AS " IT ONLY HAPPENED ONCE". I WROTE TO THE PRESIDENT OF LEXUS OFFERING TO SWITCH CARS WITH HIM. NO RESPONSE. I DO NOT ALLOW MY WIFE TO DRIVE THIS CAR. DO NOT DRIVE WITH MY GRANDCHILDREN IN THIS CAR. I LIMIT MY DRIVING IN THIS CAR AND STAY A GREAT DISTANCE BEHIND VEHICLES IN FRONT OF ME. HAVE CALLED THE MANAGER OF MY DEALERSHIP 11 TIMES TO GET A FINAL ANSWER- THAT "HE COULD DO NOTHING FOR ME". THE LEXUS PEOPLE ARE WELL AWARE OF MY INCIDENT HAVE LETTERS FROM THEM. *TW

I TOOK MY 2007 LEXUS LS460 INTO LEXUS OF RENO FOR IT'S 15K MILE SERVICE ON 11.12.08. DURING THAT SERVICE THE DEALER REPORTED THE TIRES IN GOOD CONDITION WITH 8/32 OF TREAD REMAINING. ON 9.30.09 I RETURNED TO LEXUS OF RENO FOR MY 20K MILE SERVICE. I WAS TOLD THAT MY TIRES WERE WORN TO THE CORDS AND THAT THE LEFT REAR TREAD WAS SEPARATING FROM THE TIRE BODY. THEY ADVISED ME THE TIRES ARE VERY DANGEROUS AND I SHOULD NOT DRIVE ON THEM. THEY REPORTED THE TIRES ARE NOW AT 0/32 OF TREAD REMAINING ALTHOUGH JUST LOOKING AT THE TIRES THE TREAD SEEMED TO BE MORE THAN ADEQUATE. I WAS TOLD I DID "SOMETHING" TO THE VEHICLE TO CAUSE ALL FOUR WHEELS TO BECOME MISALIGNED. I TOOK THE VEHICLE TO A LOCAL TIRE DEALER AND HAD ALL FOUR TIRES REPLACED AND THE VEHICLE ALIGNED. I DID NOT KEEP THE OLD TIRES AS I CONCLUDED THE PROBLEM WAS WITH THE VEHICLE AND NOT THE TIRES. I DO NOT DRIVE THIS CAR HARD. IF I HAD DONE SOMETHING HORRENDOUS ENOUGH TO CAUSE ALL FOUR TIRES TO BECOME MISALIGNED I WOULD REMEMBER IT. I CAN RECALL NOTHING THAT WOULD HAVE CAUSED SUCH DAMAGE. THEREFORE, THERE MAY BE SOMETHING WRONG WITH THE VEHICLE. *TR

2007 LEXUS LS460 HAS A VISIBILITY PROBLEM WITH THE BACK WINDOW. *NJ THE CONSUMER STATED THE DEALER TOLD HIM TO USE THE VIDEO SYSTEM TO SEE WHAT WAS BEHIND HIM WHEN BACKING UP. THE NAVIGATION SYSTEM DID NOT SHOW THE MIDDLE STREET WHEN THE EXACT ADDRESS WAS NOT KNOWN. *JB

RE: 2007 LEXUS LS460 PARKING ASSIST COLLISION WARNING SYSTEM. LEXUS 2007-09 LS460 CARS HAVE A REAR RADAR DISTANCE WARNING ALERT BEEPER WHEN BACKING UP. HOWEVER, ITS BEEPER IS LOCATED IN THE REAR OF THE CAR, AND ITS SOUND LEVEL IS TOO LOW TO BE HEARD BY MOST ELDERLY PEOPLE AND ESPECIALLY HEARING IMPAIRED INDIVIDUALS. THIS IS EXTREMELY DANGEROUS THAT MAY CAUSE SERIOUS INJURY OR DEATH OF SMALL CHILDREN PLAYING BEHIND THE CAR. I CALLED LEXUS NATIONAL CUSTOMER SATISFACTION AT 1-800 255-3987, AND THEY SAID THE SYSTEM IS WORKING AT DESIGNED AND THEY REFUSE TO AUTHORIZE ANY CHANGES OR TO INCREASE TO VOLUME OF THE BEEPER. THERE IS A FRONT BEEPER ALSO, BUT VOLUME IS OK. I HAVE TWICE BACKED INTO OBJECTS CAUSING DAMAGE, BUT THANKFULLY NO INJURY TO ANYONE YET. *TR