2001 LEXUS LS430 Complaints

CONSUMER WAS INVOLVED IN A COLLISION AND THE AIR BAGS DID NOT DEPLOY. SCC PH

WHEN BRAKES ARE APPLIED THEIRS 6 INCHES OF PLAY BEFORE THE BRAKES ENGAGE. IF DRIVER KEEPS THEIR FEET ON BRAKE PAD, WITHOUT APPLYING FORCE IT WILL CONTINUE TO GO DOWNWARDS, RESULTING IN DRIVER HITTING THE GAS PEDAL. THIS PROBLEM RESULTED IN AN ACCIDENT. THE DEALERSHIP IDENTIFY THE CAUSE OF THE PROBLEM. *DT

THIS VEHICLE IS EQUIPPED WITH AN AIR SUSPENSION THAT FAILED, RESULTING IN THE VEHICLE LEANING TO ONE SIDE. THREE TIMES, THE OWNER TOOK HIS VEHICLE TO THE DEALERSHIP WHERE PURCHASED AND WAS DENIED REPAIR. MONTHS LATER, THE VEHICLE WAS REPAIRED BY ANOTHER LEXUS DEALERSHIP. MR

AIR BAG--IN A CAR ACCIDENT ON 4/21/02--WHOLE FRONT END OF MY VEHICLE WAS DAMAGED & THE DRIVERSIDE DOOR OF THE OTHER CAR---THE AIRBAG DID NOT DEPLOY ON IMPACT

FIRST, THIS COMPLAINT APPLIES TO BOTH SIDE VIEW MIRRORS. IN THE SALES BROCHURE FOR THIS CAR ON PAGE 63, UNDER "SAFETY & SECURITY" THE FOLLOWING APPEARS: "POWER-ADJUSTABLE, AUTO-FOLDING OUTSIDE MIRRORS WITH DEFOGGERS, PUDDLE LAMPS AND AUTO TILT-DOWN IN REVERSE". UNFORTUNATELY, THE FUNCTION DOESN'T WORK TOO WELL! BOTH OUTSIDE REAR-VIEW MIRRORS ARE POSITIONED AND SET INTO MEMORY. WHEN MIRRORS UNFOLD (E.G., WHEN STARTING CAR) OR WHEN THEY ARE SUPPOSED TO RETURN TO THEIR MEMORY POSITION (E.G., AFTER SHIFTING FROM REVERSE) THEY RETURN TO A POSITION THAT IS ALMOST NEAR THEIR MEMORY SETTING!!! THIS REQUIRES THE DRIVER TO STOP THE VEHICLE, PUT GEAR SELECTOR IN NEUTRAL, (MEMORY FUNCTION WON'T WORK WHILE CAR IS MOVING OR UNLESS GEAR SELECTOR IN NEUTRAL OR PARK POSITION), AND THEN PRESS MEMORY BUTTON TO BRING MIRRORS BACK TO THEIR SET MEMORY POSITION. MY DEALER WAS FIRST INFORMED OF THIS MALFUNCTION IN NOVEMBER, 2001. AND HAS BEEN INFORMED ON NO LESS THAN TWO SUBSEQUENT OCCASIONS. I'M TOLD BY DEALER THAT THE FACTORY IS AWARE OF THE PROBLEM. I WAS ALSO TOLD THAT THE FACTORY KNEW OF THIS PROBLEM AS IT HAS EXISTED ON ANOTHER MODEL. IT CERTAINLY IS AN INCONVENIENCE TO HAVE TO GO THROUGH ALL THE AFOREMENTIONED PROCEDURES AFTER BACKING OUT OF A PARKING SPACE IN ORDER TO SAFELY TRAVEL DOWN THE ROAD. PLUS, I HAVE A VERY NICE FEATURE (PRICE BEING INCLUDED IN PURCHASE PRICE OF CAR) WHICH I CAN'T USE. SAFETYWISE, IF I FORGET TO READJUST THE MIRROR AFTER BACKING UP OR STARTING THE CAR, MY REARWARD (SIDE VIEW) VISION IS COMPROMISED.*AK

LASER SENSOR IS LOCATED, UNPROTECTED, IN RECESS IN FRONT BUMPER OF CAR. AT SOME TIME DURING RECENT ROAD TRIP AN OBJECT, PROBABLY A STONE, CAUSED A CRACK IN LENS OF CRUISE CONTROL MODULE. THIS CAUSED CRUISE CONTROL TO MALFUNCTION BY SUDDENLY MISREADING LOCATION AND DISTANCE OF CARS IN FRONT OF MY VEHICLE. NO PROTECTIVE COVER OR LENS REPLACEMENT IS PROVIDED TO PREVENT THIS PROBLEM OR MITIGATE EXPENSE OF CORRECTING THE PROBLEM.*AK

MY FINGER WAS INJURED WHEN THE POWER WINDOW ON THE PASSENGER SIDE WAS RAISED BY THE DRIVER. THE FINGER BLED AND FELLING WAS LOST ON THE TOP SIDE OF THE FINGER UP TO THE SECOND JOINT FOR ABOUT A MONTH. I PERFORMED A TEST AND THE WINDOW BROKE TWO OUT OF THREE PENCILS IN HALF. CONCERN IS ABOUT YOUNG CHILDRENS FINGERS BEING SERIOUSLY INJURED. THE MANUFACTURERS REPRESENTATIVE POINTS OUT THAT THE POWER BUTTON IS CONTINUOUSLY ACTIVATED IT WILL OVERRIDE THE AUTOMATIC RETRACTION FUNCTION. *AK

THE HEADHIGHT ONLY SHINES ABOUT 40 TO 60 FEET IN FRONT OF THE LEFT HEADLIGHT WHEN ON LOW BEAM, THEN IT IS COMPLETELY DARK FROM THERE ON. HAD LIGHTS CHECKED AND ADJUSTED. WOULD LIKE TO KNOW HOW FAR LOW BEAM SHOULD SHINE IN FRONT OF A CAR.

THIS VEHICLE WAS STOPPED. THE VEHICLE FOLLOWING THIS VEHICLE FAIL TO STOP AND COLLIDED INTO THE REAR OF THIS VEHICLE. DAMAGE WAS MINIMAL @ $4000. NO EXTERIOR METAL DAMAGE. DRIVERS SEAT COLLAPSED INTO THE RECLINE POSITION. CONTACTED LEXUS, WHO SENT A REPRESENTATIVE TO INSPECT THE CAR. LEXUS SENT A LETTER EXPLAINING THAT THE SEAT IS IN FINE WORKING ORDER, BUT REFUSES TO EXPLAIN WHY THE SEAT COLLAPSED INTO THE RECLINE POSITION.*AK