2010 LEXUS LS460 Complaints

THIS VEHICLE SEEMS LIKE IT WAS DAMAGED FROM THE START. EVER SINCE THIS CAR WAS PURCHASED FROM PRESTIGE LEXUS NJ, IT'S JUST BEEN GIVING US PROBLEMS ALL THE TIME. IT SEEMS LIKE THIS CAR WAS FACTORY DAMAGED, OR THE DEALERSHIP REWINDED THE MILEAGE ON THE CAR BECAUSE A CAR AT 30,000 MILES SHOULDN'T HAVE PROBLEMS CONSTANTLY. WE PAYED A LOT FOR THE CAR AND PLUS EXTRA 2.000$ FOR WARRANTY DOESN'T HELP AT ALL, THESE COMPANY'S JUST WANT MONEY, THEY NEVER HELP. WE DRIVE THIS CAR VERY CAUTIOUSLY AND ONCE WE WERE DRIVING ON THE HIGHWAY AND OUR AIR COMPRESSOR BROKE AND OUR CAR STOPPED IN TH MIDDLE OF THE HIGHWAY AND WE HAD A TOW TRUCK TAKE IT TO LEXUS. MANY TIME THIS CAR GIVES US PROBLEMS, THE ROTORS WE HAD TO CHANGE OUR SELFS, WE HAD WARRANTY BUT DIDN'T HELP AT ALL THEY DEALERSHIPS JUST TOOK MORE AND MORE CASH FROM US. THE SUSPENSION THEN BROKE, THEN THE AXLE LINKS AFTER THAT THE CAR HAS PROBLEMS DRIVING IT SHAKES SIDE TO SIDE. THERE WAS ALWAYS THIS ONE PROBLEM WHERE YOU WOULD HAVE THE HEADLIGHTS OFF THE GAS PEDAL WAS DELAYED, WHEN YOU PUSHED ON IT THE CAR TOOK LIKE 4-5 SEC TO ACTUALLY DRIVE( WE STILL HAVE THAT ISSUE) WE TAKE OUR CAR TO THE DEALER BUT THEY NEVER ACTUALLY FIX IT, AFTER WE LEAVE THE NEXT DAY THERE IS ANOTHER ISSUE AND IT'S CONSTANTLY IT'S VERY ANNOYING ! THIS CAR IS 100% EITHER FACTOR DAMAGED OR THE DEALER IS HIDING SOMETHING POINT BLANK. WE JUST WANT THE DEALER TO TAKE THE CAR BACK AND GIVE US A NEW LEXUS LS460L THAT'S NOT DAMAGED OR MESSED AROUND BY THE DEALER SO WE CAN FEEL SAFE AND NOT WORRY ABOUT THE CAR WHEN WE DRIVE IT, BECAUSE WE DON'T KNOW WHAT'S NEXT THE AC DOESN'T WORK NOTHING WORKS IT'S FACTORY DAMAGED 100%. PLEASE HELP US AND GIVE US A NEW CAR THAT'S NOT FACTORY DAMAGED OR MESSED AROUND WITH THE DEALER. THANK YOU

ON 08/27/2018 AT 11:30 A.M. I WAS DRIVING ON THE EXTENDED ON-RAMP TO ROUTE 288 IN CHESTERFIELD COUNTY, VA AT ABOUT 55 MPH. IT WAS SUNNY, NOT HUMID AND THE TEMPERATURE WAS IN THE HIGH 70'S; THE ROADWAY WAS SMOOTH AND CLEAR OF OBSTRUCTIONS. MY A/C WAS ON, THE WINDOWS WERE UP AND MY MOONROOF WAS CLOSED AND THE SHADE PROTECTOR WAS SHUT. THERE WERE NO VEHICLES IN MY SIGHT IN ANY DIRECTION. ALL OF A SUDDEN, I HEARD A VERY LOUD NOISE, LIKE A SHOTGUN GOING OFF IN A CLOSED ROOM, AND IN MY REAR VIEW MIRROR I SAW DEBRIS COMING FROM MY VEHICLE AND LANDING ON THE ROADWAY BEHIND ME. THINKING THAT SOMETHING HAD COME FROM THE BOTTOM OF MY CAR, I PULLED OVER AND EXAMINED THE REAR AND UNDERNEATH OF MY VEHICLE. FINDING NOTHING AMISS, I WAS SURPRISED, BUT WAS EVEN MORE SURPRISED WHEN WALKING BACK TO THE DRIVER'S DOOR, I OBSERVED THAT MY MOONROOF HAD EXPLODED! THERE WAS A LARGE HOLE IN THE MIDDLE OF MY MOONROOF, AND THE MISSING GLASS WAS OBVIOUSLY WHAT I HAD SEEN FLYING FROM THE BACK OF MY CAR. THERE WAS PIECES OF GLASS ON THE SHADE. HAD THE SHADE NOT BEEN SHUT, THAT GLASS WOULD HAVE ENTERED THE INTERIOR OF MY VEHICLE. MY CAR HAD BEEN PARKED IN THE SHADE ALL MORNING EXCEPT FOR A PERIOD OF ABOUT 30 MINUTES WHILE I ATE LUNCH IN A RESTAURANT, WHERE IT HAD BEEN PARKED OUT IN THE OPEN. I HAD ONLY BEEN DRIVING THE CAR ABOUT FIVE MINUTES BEFORE THE INCIDENT, AND BEFORE DRIVING THE CAR I HAD OBSERVED THE MOONROOF AND HAD NOTICED NO ISSUES WITH IT. I HAVE HAD NO PRIOR ISSUES WITH THE MOONROOF.

TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE AND VIBRATE WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL. LEXUS OF WESTMINSTER IN WESTMINSTER, CALIFORNIA DIAGNOSED THAT THE BRAKES WERE WORN. THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. AUTO CLINIC OF IRVINE, CALIFORNIA, A NON-LEXUS DEALER, PERFORMED A DIAGNOSTIC TEST AND DETERMINED THAT THE VEHICLE WAS INCLUDED IN TSB: L-SB-0036-15 REV, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT, ALTHOUGH THE VEHICLE WAS REPAIRED ONCE BY A LEXUS DEALER, A LEXUS DIAGNOSTIC MUST BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS UNDER WARRANTY FOR 100,000 MILES UNTIL FEBRUARY 28, 2016 OR UNTIL THE MILEAGE CAP WAS REACHED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED WHENEVER THE CONTACT ATTEMPTED TO ACCELERATE. THE RPMS INCREASED AND THE VEHICLE MADE A GROWLING NOISE, BUT DID NOT ACCELERATE. THERE WAS NO WARNING INDICATOR. THE FAILURE RECURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ISSUE WAS NORMAL FOR A NEW VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE TYPE OF FUEL BEING USED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED THE LOCAL DEALER TO PERFORM EXTENDED DIAGNOSTIC TESTING ON THE VEHICLE. THE DEALER WAS UNABLE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

AUTOMOBILE HESITATES, THEN SURGES UNDER NORMAL DRIVING CONDITIONS. THE CAR FEELS AS IF IT IS SHIFTING INTO NEUTRAL, THEN INTO GEAR, WHILE IN NORMAL DRIVING MODE, CAUSING A SUDDEN UNEXPECTED ACCELERATION. THIS PROBLEM HAS BEEN DEMONSTRATED AT: 1. NORMAL CITY DRIVING WITH NO ADDITIONAL THROTTLE APPLIED. 2. FREEWAY DRIVING WITH NO ADDITIONAL THROTTLE APPLIED. 3. FREEWAY DRIVING WITH CRUISE CONTROL. 4.WHEN STARTING FROM A DEAD STOP 5. WHEN ACCELERATING TO MERGE INTO TRAFFIC THIS ISSUE OCCURS IN ALL DRIVING MODES (ECO, NORMAL, POWER). IT IS INTERMITTENT, BUT HAS BEEN INCREASING IN FREQUENCY. BECAUSE THIS PROBLEM IS INTERMITTENT, THE THROTTLE RESPONSE IS UNPREDICTABLE. IT HAS CAUSED SEVERAL NEAR MISSES WHEN ACCELERATING FROM A DEAD STOP, ALMOST HITTING CAR IN FRONT. IT HAS ALSO MADE MERGING ON TO FREEWAY DANGEROUS DUE TO HESITATION AND NO RESPONSE FROM ACCELERATOR. THIS HAS BEEN AN ONGOING PROBLEM AND HAS BEEN REPORTED TO THE LEXUS DEALER SINCE 5,000 MILE SERVICE. AFTER COMPLAINTS AT EVERY SERVICE (CAR NOW HAS 25,000 MILES), DEALER KEPT CAR FOR TWO WEEKS FOR DIAGNOSTICS. RESULTS OF DIAGNOSTICS AS FOLLOWS: "AT 70MPH WITH ACCELERATION IN ECO MODE),FELT TWO DOWN SHIFTS DURING ACCELERATION WHICH GIVES THE SENSATION THAT THERE IS NO ACCELERATION, THEN SUDDEN ACCELERATION. THIS ACCELERATION IS NOT AS GREAT IN REGULAR MODE BUT CAN STILL BE FELT. THIS IS A NORMAL ACTION OF THE TRANSMISSION OPERATION. NO REPAIRS PERFORMED NEEDED OR RECOMMENDED."

TL* THE CONTACT OWNS A 2010 LEXUS LS460. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY UNTIL CRASHING INTO A POST. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 LEXUS LS460. THE CONTACT STATED THAT AS THE IGNITION WAS STARTED, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKES FAILED TO STOP THE VEHICLE AND AS A RESULT, HE CRASHED INTO A TREE. THE VEHICLE WAS DECLARED DESTROYED. A POLICE REPORT WAS FILED AND NO ONE WAS INJURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

WAITING IN LINE AT COSTCO TO GET FUEL. PULLED APPROX 2 TO 3 FEET FROM VEHICLE IN FRONT. I ENGAGED THE AUTO PARKING BRAKE WHILE WAITING. NEXT THING THE BRAKE DIS-ENGAGED AND CAR LUNGED FORWARD HITTING THE CAR IN FRONT OF ME AND THE CAR IN FRONT OF THAT VEHICLE BEFORE I HAD TIME TO HIT THE BRAKE. DAMAGE TO LEXUS IS $7000 NO ESTIMATES ON DAMAGE TO OTHER CARS. OTHER DRIVERS REPORTED AND GETTING MEDICAL ATTENTION.

TL* THE CONTACT OWNS A 2010 LEXUS LS460. THE CONTACT STATED THERE WAS AN OVERPOWERING FUEL ODOR COMING FROM THE DRIVER SIDE DOOR AND THE FUEL FILLER AREA. IN ADDITION, THE CONTACT NOTICED A FUEL LEAK NEAR THE FILLER NECK. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE WHERE THE CHARCOAL CANISTER, FUEL FILLER NECK AND A PIPE SUB WERE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BECAUSE THE FUEL FILLER NECK BEGAN LEAKING AGAIN. THE MANUFACTURER WAS SENT A LETTER IN REGARDS TO THE FAILURE BUT HAD NOT RESPONDED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 4,486.

TL*THE CONTACT OWNS A 2010 LEXUS LS460L. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT MADE A U-TURN AND THE STEERING WHEEL BECAME STUCK. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURE WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 1100. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 02/03/11*LJ UPDATED 03/22/11