2019 LEXUS NX Complaints
View complaints related to 2019 LEXUS NX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2019 LEXUS NX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 LEXUS NX- Aguas Buenas, PR
Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.
Source: NHTSA WEB SITE -
2019 LEXUS NX- Henderson, NV
I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.
Source: NHTSA WEB SITE -
2019 LEXUS NX- Corona, CA
We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus I’ve been trying to work out with them in fact I did contact with two Lexus dealers at Westminster and Riverside city without any luck and only received with “ a runaround “ answers My 2019 Lexus NX 300 shows with 26705 on odometer and I need to report to NHTSA about an unsafe and dangerous issues and prevent it happens in the future customers Thanks for help and let me know if you need more information
Source: NHTSA WEB SITE -
2019 LEXUS NX- Wantagh, NY
Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership
Source: NHTSA WEB SITE -
2019 LEXUS NX- Rapid City , SD
Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.
Source: NHTSA WEB SITE -
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2019 LEXUS NX- Apopka , FL
My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety
Source: NHTSA WEB SITE -
2019 LEXUS NX- Wilton Manors, FL
I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my vehicle was impacted by the recall. Regardless, Lexus informed me that there was no remedy for the defect. In July of 2021 (at least 18 months after the defect was identified) I finally received notice from Lexus that a remedy is available. Lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. It is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. In the meantime, they released new/refreshed vehicle models. This is a clear example of a car manufacturer placing profits over safety and should be addressed. For the record, I no longer own the vehicle. I decided to get rid of it when I lost faith that Lexus would ever resolve the issue.
Source: NHTSA WEB SITE -
2019 LEXUS NX- Missouri City, TX
While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.
Source: NHTSA WEB SITE -
2019 LEXUS NX- MIAMI, FL
I WAS SOLD MY CAR WITH AN OPEN RECALL OF THE FUEL PUMP BACK IN DECEMBER OF 2020. THE RECALL WAS IN OCTOBER AND THE DEALERSHIP SOLD ME A CAR WITH AN OPEN RECALL AND LET ME DRIVE THE CAR UNTIL MARCH
Source: NHTSA WEB SITE -
2019 LEXUS NX300- MANALAPAN, NJ
TL* THE CONTACT OWNS A 2019 LEXUS NX300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY CATENA LEXUS OF FREEHOLD (4264 US HIGHWAY 9, FREEHOLD, NJ 07729) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE