2015 LEXUS NX Complaints

I PURCHASED A BRAND NEW LEXUS NX200T F SPORT AWD ON JUNE 16, 2015 AT 145 MILES. ON JUNE 18, 2015, A FRIEND SUGGESTED THAT I TOOK THE CAR FOR A LONGER HIGHWAY TEST DRIVE AND DISCOVERED THE CAR IS STEERING OFF TO THE RIGHT ON HIGHWAY 15 FROM LAS VEGAS, NV TO PRIMM, NV. I CONTACTED THE DEALERSHIP AND RETURNED THE VEHICLE. ON JUNE 22, LEXUS OF LAS VEGAS CALLED AND SAID THAT THEY HAVE REPLACED LOWER CONTROL ARM AND SAID THAT THE ALIGNMENT IS WITHIN RANGE. ON JUNE 23, I RETURNED THE VEHICLE AND COMPLAINING THE CAR IS STILL STEERING OFF TO THE RIGHT. ON 27TH, I WENT TO PICK UP THE CAR, LEXUS SAID EVERYTHING WORKS JUST FINE BUT THERE WAS NO REPORTS GIVEN. ON JUNE 30, I TOOK MY CAR TO THIRD PARTY ALIGNMENT RECOMMENDED BY FIVE OTHER MECHANICS TO SEEK A SECOND OPINION ABOUT THE ALIGNMENT OF MY VEHICLE. THE 4 DIFFERENT SHOP MECHANICS TEST DROVE ALONG WITH A ALIGNMENT SHOP SAID THIS CAR'S ALIGNMENT IS NOT PERFECT. ON JUNE 30, I TOOK THE CAR BACK TO THE DEALERSHIP. THE DEALERSHIP IS REFUSING TO DO ANY ALIGNMENT ADJUSTMENT WITHOUT LEXUS CORPORATE INVOLVE. I MUST WAIT UNTIL AUGUST 12. IN THE MEAN TIME, I AM RISKING MYSELF AND GENERAL PUBLIC'S SAFETY TO DRIVE A CAR WITH AN ALIGNMENT ISSUE. IS THERE SOMEONE WHO WILL BE WILLING TO HELP?

BOUGHT A BRAND NEW NX300H ON 12/29/14 IN NJ. I WAS DRIVING ON THE HIGHWAY AT 75 MPH AND WHEN I WENT TO DECELERATE THE ENGINE STARTED JERKING LIKE THE CAR WAS BREAKING DOWN. I'VE GONE TO DIFFERENT DEALERS...ONE TOLD ME THEY FELT IT AND KEPT THE CAR THEN TO WENT ON TO TELL ME THEY GAVE ME THE WRONG INFO AND IT WASN'T MY CAR. THE OTHER DEALER TOLD ME RECENTLY THEY TESTED IT AGAINST ANOTHER NX300H AND IT DRIVES THE SAME...THE OPERATIONS MANAGER TOLD ME THEY HAVEN'T HAD AN NX SINCE NOVEMBER. HAD MAJOR VISIBILITY ISSUES FROM DAY ONE WITH THE WIPERS...MASSIVE ICE FORMED ON THEM AND A SMEAR RIGHT IN MY VISION LINE KEPT FORMING. HAD TO BRING IT TO THREE DEALERS BEFORE I WAS TOLD THERE WAS A PART MISSING FROM THE WIPERS AND THEN ON THE PAPERWORK THEY SAID HOUSING WAS CRACKED..AGAIN, THE FISHY COMMUNICATION DOESN'T MAKE IT CLEAR WHAT THE ISSUE WAS. THE CAR HAS MANY OTHER ISSUES BUT THESE TWO ARE THE BIGGEST SAFETY ISSUES. I'VE STARTED THE PROCESS TO MAKE IT A LEMON SO WE WILL SEE WHERE TI GOES. ALTHOUGH I THINK IT NEEDS TO BE INVESTIGATED SINCE IT IS EXTREMELY DANGEROUS AND THE DEALERS ARE MAKING STUFF UP BASICALLY ON WHAT THEY COMPARE IT TO AND ETC. ANOTHER ISSUE IS THE MPG. THEY TRIED TO TELL ME I DONT KNOW HOW TO DRIVE A HYBRID. HOWEVER MY FATHER HAS THE RX350H AND I AM ABLE TO GET BETTER MPG WITH HIS CAR THEN MINE. I'VE NEVER SEEN 30. I KNOW ITS AN ISSUE WITH MY PARTICULAR CAR BC I'VE SPOKEN TO OTHER OWNERS AND THEY ARE NOT EXPERIENCING THIS.

HELLO! PLEASE HELP US! WE BOUGHT A BRAND NEW CAR FROM POHANKA LEXUS (CHANTILLY, VA 20151) ON 12/ 31/ 2014. WITHIN 24 HOURS OF PURCHASE, WE NOTIFIED THE SELLER THAT THIS VEHICLE IS PULLING (DRIFTING) TO THE RIGHT. THE SELLER SAID: "IT'S A ROAD FAULT!" WE DIDN'T TRUST HIM, BECAUSE "THE PULLING" WAS REALLY NOTICEABLE ON ALL ROADS. I HAVE TO "FIGHT" WITH IT TO GO STRAIGHT! IT'S VERY DANGEROUS! SO, WE MADE THE FIRST AVAILABLE APPOINTMENT WITH LEXUS OF SILVER SPRING. ON MONDAY, 01/ 05/ 2015 THEY GAVE US INVOICE # [XXX]. THEY SAID THE CAR IS INDEED PULLING TO THE RIGHT, BECAUSE THE INSTALLED ALIGNMENT DOESN'T MATCH/FIT THIS NEW LEXUS MODEL. THEY NEED TO ORDER AND REBUILD/ REINSTALL THE WHOLE ALIGNMENT. IT'S GONNA TAKE MINIMUM A FEW WEEKS. THE SERVICE INVOICE STATES: "AFTER TECH TEST DROVE WITH THE VEHICLE. NOTICED VEHICLE PULLING TO RIGHT WAITING TO GET ALIGNMENT UPDATE WILL CALL BACK TO THE CUSTOMER AS SOON AS WE GET UPDATE" WE CONTACTED THE SELLER AND TOLD HIM THAT WE WANT TO REJECT THE CAR THEY SOLD US, BECAUSE IT'S FAULTY/ DEFECTIVE! IT'S REALLY UNSAFE AND WE AFRAID TO DRIVE IT. WE BOUGHT A NEW CAR NOT TO WORRY ABOUT REPAIRS ON THE SECOND DAY OF PURCHASE! WE BOUGHT THIS CAR TO DRIVE KIDS AND WE PAID PREMIUM FOR THE GOOD BRAND. THE SELLER TELLS NONSENSE AND WE DO NOT TRUST HIM. HE SAYS THAT IT'S NOT DANGEROUS, IT SHOULDN'T BOTHER US AND HE STATES THAT THE CAR IS NOT DEFECTIVE. HOW COMES? IF IT DOESN'T WORK PROPERLY, THEN IT'S DEFECTIVE! AND WE DO NOT WANT TO KEEP AND REPAIR DEFECTIVE/ FAULTY CAR. IS IT POSSIBLE TO ARRANGE AN INDEPENDENT INSPECTION TO STATE THAT THE VEHICLE IS DEFECTIVE ? THIS IS A BRAND NEW 2015 LEXUS MODEL - NX200T. MAYBE, IT SHOULD BE RECALLED! IT'S NOT SAFE TO DRIVE! PLEASE, HELP US! THANK YOU VERY MUCH IN ADVANCE! WITH THE BEST WISHES, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR