2006 LEXUS RX Complaints

THE DASHBOARD ON MY 2006 LEXUS RX330 HAS DETERIORATED OVER TIME. THERE ARE CRACKS IN THE DASH, AND SOFT SPOTS THAT REFLECT SUNLIGHT AS GLARE TO THE OCCUPANTS OF THE CAR. MY LEXUS DEALERSHIP (LEXUS OF TAMPA BAY, FL) HAS SO FAR BEEN UNABLE TO HELP ME WITH THE DASHBOARD DEFECT. THEY TOLD ME TOYOTA CORPORATE WON'T ACKNOWLEDGE THE DEFECT, NOR PROVIDE ANY RELIEF, ESPECIALLY SINCE MY CAR IS OUT OF WARRANTY. I SHOULD NOTE MY CAR IS KEPT IN A GARAGE, AND THE DASHBOARD IS ONLY EXPOSED TO THE FLORIDA SUN WHEN I AM DRIVING (WITH THE AIR CONDITIONING ON). *TR

MY DASHBOARD ON MY 2006 LEXUS RX 330 IS LITERALLY PEELING OFF, IT IS CRACKED EVERYWHERE AND IN SOME SPOTS THE DASHBOARD COATING/COVER IS JUST NOT THERE,IT HAS CRUMBLED AND FELL OFF. *TR

DASHBOARD CRACKING AND FALLING APART. FOR A $40,000 + CAR IS IS A DISGRACE AND DISCOURAGES ME FROM EVER BUYING A TOYOTA VEHICLE AGAIN. LEXUS DEALER SAID $2,500+ TO REPLACE. I SHOULD NOT HAVE TO PAY FOR THEIR INCOMPETENCE AND USE OF INFERIOR MATERIALS. ESPECIALLY FOR A LUXURY CAR. THE PROBLEM WOULD BE WORSE IF NOT FOR THE FACT THAT THE CAR IS GARAGED. *JS

MULTIPLE CRACKS AND MELTING DASHBOARD. THE DASH IS VERY STICKY AND IS FALLING OFF IN PIECES. I'M CONCERNED IF THE AIRBAGS EVER DEPLOY THIS DEFECTIVE DASH WILL BECOME AN IED! *JS

DEAR SIRS! THE CAR WAS BOUGHT FEB 2009 FROM IRA LEXUS IN DENVER MA WITH 17K MILES ON IT. NOW THE CAR HAS 65K MI. IT DID DIE ON THE STREET ABOUT TWO WEEKS AGO MECHANICS DID CHECK THE CAR AND DID WRITE A REPORT, THAT THE PROBLEM IS DUE TO THE MANUFACTURING ISSUE WHICH WAS A REASON FOR THE RECALL. I HAVE RECALL INFO AND REPORT, CAN EMAIL. I DID NOT RECEIVE THE RECALL NOTICE. THE LEXUS DEALER SAYS THAT THE CAR SHOULD BE FIXED BY THEM, BUT NEED A LEXUS APPROVAL. THE COST IS ABOUT $10K I DID CONTACT LEXUS AND RECEIVED A CALL THAT THEY WON'T PAY FOR THE REPAIRS. THE PROBLEM IN THE CAR ' INVERTER WENT BAD AND THE REASON FOR THAT ' A SMALL PART INSIDE, WHICH WAS ON THE RECALL. LEXUS SAY THAT THE RECALL WAS FOR A SMALL PART AND THEY DO NOT WANT TO PAY FOR THE WHOLE THING. AND I BELIEVE THAT SINCE I DID NOT RECEIVE THE RECALL LETTERS - THEY SHOULD FIX THE CAR. *TR

COMPLETE ENGINE FAILURE WHILE DRIVING. NO LEAKS. VEHICLE WAS TOWED TO SERVICE STATION AND MECHANIC DIAGNOSED SEIZED ENGINE DUE TO CLOGGED OIL INTAKE DUE TO EXCESSIVE SLUDGE BUILD UP. VEHICLE OIL WAS ROUTINELY CHANGED IAW MANUFACTURE GUIDELINES WITH SYNTHETIC OIL. REPLACED ENGINE WITH A USED ENGINE AND AFTER ONE DAY OF DRIVING THE SAME THING HAPPENED ON THE REPLACEMENT ENGINE. CURRENTLY UNABLE TO LOCATE A THIRD ENGINE THAT DOESN'T SUFFER FROM EXCESSIVE SLUDGE BUILD UP IN THE ENGINE. *TR

TL* THE CONTACT OWNS A 2006 LEXUS RX400H (HYBRID). THE CONTACT STATED THAT THE PASSENGER SIDE DASHBOARD EXHIBITED VERTICAL CRACKS NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

WHILE SLOWLY PULLING INTO A PARKING SPACE IN A PARKING STRUCTURE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO THE CEMENT BLOCK WALL IN FRONT OF ME. SINCE THE DISTANCE FROM HALF-WAY INTO THE PARKING SPACE TO THE WALL WAS SMALL (PROBABLY THREE TO FOUR FEET), I HAD NO TIME TO SLAM ON THE BRAKES BEFORE IMPACT. THE CAR WAS TOWED TO A LEXUS DEALER. I WAS IMMEDIATELY REFERRED TO THEIR LEGAL DEPARTMENT WHO HANDLED ALL TRANSACTIONS AFTER THAT. AN INDEPENDENT EVALUATOR INSPECTED THE CAR, RETRIEVED THE CRASH DATA RETRIEVAL RECORDER AND ISSUED A REPORT. THE CDR INDICATED THAT THE ACCELERATOR AND THE BRAKES WERE NOT PUSHED UNTIL AFTER THE CRASH, AND THAT THE SPEED IN THE FEW SECONDS BEFORE THE CRASH WENT FROM 3.7 TO 60.9 MPH. LEXUS REFUSED TO ADMIT THERE WAS A PROBLEM, STATING ONLY THAT THE BRAKES, ACCELERATOR AND FLOOR MATS SEEMED TO BE IN GOOD WORKING ORDER. I REFUSED TO DRIVE THE CAR AGAIN OR HAVE ONLY THE BODY FIXED AND SOLD TO AN UNSUSPECTING THIRD PARTY. IT WAS EVENTUALLY DECLARED A TOTAL LOSS BY OUR INSURANCE COMPANY. THERE WAS NO HELP OR ADMISSION OF A PROBLEM FROM LEXUS, EXCEPT TO TRY TO CHARGE US FOR CAR STORAGE AT THE DEALERSHIP DURING THE PROCESS. *TR

THE WHOLE ENTIRE DASHBOARD HAS CRACKS IN IT THEY STARTED VERY SMALL BUT KEEP GROWING. *TR

HAVING ENJOYED OWNING A LEXUS RX300, I MADE A HUGE "INVESTMENT" AND PURCHASED THE 2006 RX400H. IN APRIL OF 2014, THE VEHICLE WOULD NOT START DUE TO A FAILURE OF THE HYBRID SYSTEM. I ATTEMPTED TO JUMP START THE VEHICLE AS SUGGESTED BY THE LEXUS DEALER. UPON FURTHER INVESTIGATION I DISCOVERED THE CARPET INSIDE THE CABIN AREA WAS SOAKING WET! THE CAR HAD BEEN OUTSIDE IN THE RAIN WITH THE WINDOWS, SUNROOF AND DOORS CLOSED. ALSO, I TAKE THE CAR TO AN AUTOMATIC CAR WASH ON A REGULAR BASIS. WHILE LOADING THE CAR ON TO THE JERR-DAN TOW TRUCK, A LARGE AMOUNT OF WATER POURED OUT OF THE REAR TRUNK AREA. THE TOW TRUCK OPERATOR WAS AMAZED AT THE AMOUNT OF WATER THAT WAS POURING ONTO THE DRIVEWAY. THE VEHICLE WAS TAKEN TO THE LEXUS DEALER. AFTER SEVERAL DAYS, A LEAK IN THE REAR HATCH AREA WAS FOUND TO BE THE SOURCE OF THE WATER. THERE APPARENTLY IS A METAL SEAM WHERE THE WELDS DO NOT HOLD UP OR WERE NOT WELDED PROPERLY. WATER COLLECTED IN THE HYBRID BATTERY AREA CAUSING OVER $7000 DAMAGE. OF COURSE, LUCKILY FOR LEXUS, THE VEHICLE WARRANTY HAD EXPIRED. THE ONLY RECOURSE I HAD WAS TO MAKE A CLAIM TO MY INSURANCE, WHICH ONLY COVERED THE DAMAGES BUT NOT THE CAUSE. MY OUT OF POCKET EXPENSES ARE APPROXIMATELY $3000. WATER LEAKING FROM THE OUTSIDE INTO THE CABIN OF A VEHICLE, ESPECIALLY ONE OF THIS PRICE, IS UNACCEPTABLE. AND TO HAVE WATER COLLECT INTO THE "HEART" OF THE VEHICLE AND RENDER THE VEHICLE INOPERABLE IS FRIGHTENING. I COULD HAVE BEEN ON AN ISOLATED ROAD OR A BUSY HIGHWAY AND THE VEHICLE COULD HAVE SUDDENLY QUIT. LEXUS KNEW ABOUT THIS POTENTIAL PROBLEM BUT DID NOT ADVISE THEIR CUSTOMERS TO WATCH FOR ANY SIGNS OF MOISTURE. THE REPAIR TO THE POPPED SEAM COULD HAVE BEEN DONE BY ANY BODY SHOP OR, I'M TOLD, THE USE OF A GOOD QUALITY SILICONE. THERE IS A TECHNICAL SERVICE BULLETIN FROM 3/10/2009 THAT SPECIFICALLY ADDRESSES THIS PROBLEM: TSB-L-SB0019-09 REV 1. *TR