2009 LEXUS RX Complaints

AFTER A ROUTINE OIL CHANGE AND MAINTENANCE SERVICE AT 94,000 I WAS INFORMED THAT THE POWER STEERING RACK AND PINION NEEDS REPLACEMENT FOR A FEE OF $1854, PLUS BRAKE PAD AND REPLACEMENT AND RESURFACING OF THE REAR ROTORS FOR $385. I FOUND NO EVIDENCE OF OIL LEAKAGE ON THE GARAGE FLOOR. *TR

I TOOK MY CAR IN FOR REGULAR SERVICE A COUPLE OF WEEKS AGO AND THEY RECOMMENCED SEVERAL THINGS, INCLUDING REPLACING THE POWER STEERING RACK DUE TO A LEAK. I GOT A SECOND OPINION BEFORE REPLACING IT AND THEY SAID IT SEEMED VERY ODD TO HAVE THAT AT SUCH LOW MILEAGE. I THEREFORE DID LOTS OF RESEARCH TO SEE IF I WAS JUST UNLUCKY AND HAVE FOUND MANY PEOPLE THAT OWN A LEXUS OR TOYOTA HAVE HAD THIS PROBLEM AT SUCH LOW MILEAGE. I HAVE ONLY EVER TAKEN MY CAR TO BE SERVICED AT LEXUS AS THEY STATE NEEDED, AND THEREFORE DO NOT BELIEVE THAT THIS PROBLEM SHOULD BE HAPPENING AND THINK IT'S COMPLETELY UNACCEPTABLE I SHOULD BE RESPONSIBLE FOR PAYING FOR THIS. IF THIS IS A SAFETY CONCERN (MY CAR DID NOT PASS INSPECTION DUE TO IT) HOW CAN LEXUS NOT RECALL THE PART AFTER SO MANY INCIDENTS? *TR

DEALERSHIP SAID THERE IS A LEAK . THE STEERING COULD FAIL. NEED TO REPLACE RACK AND PINION SYSTEM. *JB

WENT TO LEXUS DEALERSHIP FOR OIL CHANGE TODAY & WAS TOLD THAT RACK & PINION STEERING ASSEMBLY IS LEAKING AND NEEDS TO BE REPLACED. VEHICLE HAS ONLY 51,000 MILES ON IT & HAS BEEN SERVICED REGULARLY AT DEALER. NOTICED MANY COMPLAINTS ONLINE WITH THE SAME PROBLEM ON LEXUS RX VEHICLES. THIS SHOULD BE A MANUFACTURE RECALL! AVERAGE COST TO REPLACE IS $1500. *TR

DURING VEHICLE SERVICE,WAS TOLD THE RACK AND PINION, POWER STEERING WAS LEAKING. AFTER LOOKING ON LINE I DISCOVERED THIS A COMMON PROBLEM WITH RX VEHICLES. MOST WITH LOW MILEAGE OR AGE. LEXUS APPARENTLY ORDERED NO RECALL OR UPGRADED THEIR PARTS TO FIX THE PROBLEM. *TR

HEADLIGHT CONDENSATION ON THE PASSENGER SIDE; MANUFACTURER DEFECTED LEAD TO A TSB AND CLASS ACTION LAW SUIT; DEALER DO NOT WANT TO REPAIR UNDER DUE TO MANUFACTURER DEFECT. *TR

2009 LEXUS RX 350. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE WAS PUSHED INTO THE SIDE OF HER VEHICLE. ACCORDING TO A LETTER FROM TOYOTA, THE IMPACT WAS DIRECTED AT THE LEFT FRONT DOOR, WHICH WAS A MORE YIELDING PORTION OF THE VEHICLE. THE B-PILLAR WAS NOT IMPACTED AND DEPLOYMENT WAS NOT WARRANTED. THE SIDE TORSO AIR BAGS WERE DESIGNED TO HELP MITIGATE SERIOUS INJURY TO THE OCCUPANTS TORSO, AND IT WOULD NOT HAVE PREVENTED THE TYPE OF INJURY THE CONSUMER SUSTAINED.

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE GLOBAL POSITION SYSTEM UPDATED VERSION INSTALLED, HOWEVER THE GLOBAL POSITION SYSTEM FAILED TO REGISTER THE LOCATION AND THE MONITOR FACE BECAME BLANK. THE CONTACT BELIEVED THAT THE FAILURE COULD HAVE CAUSED A CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE AND CURRENT MILEAGE WAS 64,000. UPDATED 12/21/12*LJ THE NAVIGATION SYSTEM WAS REPAIRED IN OCTOBER 2012. UPDATED 01/09/13. *JB

2009 LEXUS RX 350. CONSUMER STATES PROBLEMS WITH VEHICLE BRAKES *TGW THE CONSUMER STATED THE BRAKES WOULD VIBRATE WHEN HE/SHE REACHED A HIGH SPEED. THE VEHICLE WAS TAKEN TAKEN TO THE DEALER AND FIXED FREE OF CHARGE. HOWEVER, 5,000 MILES LATER THE PROBLEM RETURNED.

IN DEC 2011, A REPUTABLE TOYOTA DEALER PERFORMED A RE-ALIGNMENT BECAUSE THE STEERING WAS PULLING TO THE RIGHT. THE CAR WAS FINE FOR A FEW WEEKS. IN FEB 2012, THE STEERING STARTED PULLING AGAIN. AGAIN TO THE RIGHT. *TR MY CONCERN IS THAT SOMETHING BASIC IS WRONG WITH THE STEERING/ALIGNMENT MECHANISM.