2009 LEXUS RX Complaints

2009 LEXUS RX 350. CONSUMER WRITES IN REGARDS TO DISPUTE WITH LEXUS REGARDING LEASE AGREEMENT AND EXCESSIVE WEAR AND USE CHARGES FOR VEHICLE *TGW

BY DESIGN THE ELECTRIC TAILGATE DOES NOT REVERSE WHEN IN THE PROCESS OF CLOSING THEREBY TRAPPING A PERSON IF THEY ARE NOT CLEAR OF THE TAILGATE RESULTING IN INJURY. *TR

PASSENGER SIDE AIRBAG SYSTEM OF LEXUS RX 350 (2009) WILL NOT WORK FOR LIGHT WEIGHT PERSON WHOSE WEIGHT IS LESS THAN 90 LBS WHILE OTHER AUTOMAKER?S PASSENGER SIDE AIR BAG SYSTEM WORKS FOR PERSON EVEN WHOSE WEIGHT IS AROUND 60 LBS. OWNER?S MANUAL DOES NOT SPECIFY REQUIRED OR SUGGESTED WEIGHT OF A PERSON FOR WHICH PASSENGER SIDE AIRBAG SYSTEM DESIGNED TO FUNCTIONING. DEALERSHIP SAID AFTER ADJUSTING ZERO WEIGHT CALIBRATION, IT WAS DESIGNED AS SUCH WAY AND COULD NOT FIX THE ISSUE. THIS ISSUE MAY HAVE SOME CONCERN FOR FAMILIES THOSE WHO HAVE LIGHT WEIGHT FAMILY MEMBER LESS THAN 90 LBS WHEN SELECTING THIS MODEL. *TT

WHEN THE SUV SHIFTS FROM 1ST TO 2RD GEAR THE ENGINE REVS UP ABOUT 1000 RPMS AND HESITATES 2-5 SECONDS BEFORE THE SHIFT TAKES PLACE. I CAN'T RELY ON POWER WHEN NEEDED BECAUSE OF THIS. IT'S NOT CONSTANT, ABOUT 30% OF THE TIME IT OCCURS. THE SAME THING HAPPENS WHEN DOWN SHIFTING. THE DEALER, KENDALL LEXUS OF EUGENE OREGON (RICK STRONG-SERVICE MANAGER) IS AWARE OF THE PROBLEM AND SAYS "TOYOTA WON'T PUT OUT A NEW CHIP TO FIX THE PROBLEM". RICK STRONG ALSO SAID" I TOLD THE SALESMAN HE SHOULD INFORM POTENTIAL BUYERS ABOUT THIS PROBLEM BEFORE THEY PURCHASE A VEHICLE". THIS PROBLEM IS ONGOING SINCE I BOUGHT THE VEHICLE.

THE DRIVER SIDE OUTSIDE REMOTE MIRROR DOES NOT TILT DOWN WHEN SHIFTED INTO REVERSE. PASSENGER SIDE OUTSIDE MIRROR IS OPERATING NORMALLY. INTENT TO BRING VEHICLE IN FOR REPAIR. *TR

I WAS DRIVING MY 2009 LEXUS RX 350 DOWN A MAJOR SURFACE STREET WHEN MY POWER BRAKES AND STEERING WENT OUT. I ATTEMPTED TO DRIVE AGAIN AFTER MOVING TO A SIDE STREET, AND MY STEERING AND BRAKES WENT OUT 2 MORE TIMES, I THEN HAD MY VEHICLE TOWED TO MY LEXUS DEALER. THEY COULD NOT IDENTIFY THE REASON FOR THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 LEXUS RX350. THE CONTACT STATED WHILE DRIVING INTO TRAFFIC AND SLOWING DOWN, THEN MOVING AGAIN AT ABOUT 2MPH, THE TRANSMISSION DOES NOT SHIFT INTO THE RIGHT GEAR, IT LURCHES AND SPUTTERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY RAN A DIAGNOSTIC TEST. THEY INFORMED HER THERE WAS NOTHING WRONG WITH THE TRANSMISSION AND THAT WAS THE DESIGN OF THE VEHICLE. ALSO, IT IS THE ELECTRONIC TRANSMISSION THAT TRIES TO ANTICIPATE WHAT THE DRIVER OF THE VEHICLE SHOULD DO NEXT BECAUSE IT IS THINKING FOR YOU. THE MANUFACTURER WAS ALSO CALLED AND STATED THERE WAS NOTHING THAT COULD BE DONE AND THAT WAS THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

TL*THE CONTACT OWNS A 2009 LEXUS RX 350. THE CONTACT WAS DRIVING AT A LOW SPEED WHILE DRIVING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY ACCELERATED AND DROVE OVER THE CURB. SHE ATTEMPTED TO USE THE BRAKES WHICH DID NOT WORK AT FIRST TO STOP THE VEHICLE. SHE THEN DEPRESSED THE BRAKE PEDAL WITH EXTREME FORCE AND SHIFTED INTO PARK WHICH STOPPED THE VEHICLE BEFORE IT COULD COLLIDE WITH A PLATE GLASS WINDOW. THE VEHICLE PREVIOUSLY HAD SLIGHT ACCELERATION PROBLEMS BUT WHEN SPEAKING TO THE DEALER IN JANUARY, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS AT THE TIME OF THE COMPLAINT. THE DEALER STATED THAT THE MANUFACTURER WOULD SEND A REPRESENTATIVE OUT TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 32,000-BK

THE RADIO/CD UNIT WHEN CHANGING STATIONS WILL TURN UNIT OFF AND EJECT A CD FROM THE UNIT. THIS OCCURS INTERMITTENTLY. IN ADDITION THE BACKLIGHT DISPLAY FLASHES ON AND OFF INTERMITTENTLY. DEALER STATES THAT NO PROBLEM HAS BEEN FOUND WHEN TROUBLESHOOTING. *TR

TL*THE CONTACT OWNS A 2009 LEXUS RX350. WHILE DRIVING 65 MPH THERE WAS A LOUD NOISE AND THE AIR BAG IN THE REAR NEAR THE LIFT GATE DEPLOYED. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DAMAGED. THE FAILURE AND CURRENT MILEAGES WERE 31,000.