2004 LEXUS RX Complaints

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND WAS PROGRESSIVELY BECOMING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE HE WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 51,000. UPDATED 06/03/11 *BF UPDATED 06/13/11

2004 LEXUS RX330 AWD SUV. MASSIVE WATER CONDENSATION IN THE DRIVER SIDE OF THE HEADLIGHT ASSEMBLY. CAR MILAGE IS ABOUT 45K. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 15 MPH HE NOTICED THAT BOTH SIDE VIEW MIRRORS WERE LOOSE AND WHENEVER HE DROVE OVER A BUMP IN THE ROAD THE MIRRORS TRAJECTORY CHANGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BOTH SIDE MIRRORS NEEDED TO BE REPLACED. THE REPAIR COST WAS OVER $1,000. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER OF 2005. HE CALLED THE MANUFACTURER MULTIPLE TIMES AND THEY WERE UNABLE TO ANSWER HIM REGARDING THE FAILURE. HE ALSO STATED THAT THE ROOF RACK WAS CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.

AUTO DIMMING SIDE MIRRORS FAIL CAUSING THE MIRROR TO SHOW DOUBLE HEADLIGHTS. THIS MAKES THE MIRROR EXTREMELY DIFFICULT TO USE. SEEING 4 HEADLIGHTS INSTEAD OF TWO CAUSES THE DRIVER TO SPEND EXCESSIVE TIME LOOKING INTO THE MIRROR TO DETERMINE IF IT IS SAFE TO CHANGE LANES. RESEARCH ON CAR FORUMS INDICATES THE FAILURE OF THESE AUTODIMMING MIRRORS IS THE RESULT OF HEATED SIDE MIRRORS. EXCESSIVE HEAT CAUSES THE GEL IN BETWEEN THE GLASS TO LEAK, CAUSING THE DOUBLE HEAD LIGHT EFFECT. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LUNGED FORWARD VIOLENTLY AND IT ALSO STALLED WHEN TRYING TO ACCELERATING FROM A STOP SIGN. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO RESET THE COMPUTER AND THAT IT WOULD TAKE TIME FOR THE VEHICLE TO LEARN HER DRIVING HABITS. THE COMPUTER WAS RESET; HOWEVER, AND THE PAUSING AND LUNGING FORWARD CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

2004 LEXUS RX330. CONSUMER STATES PROBLEMS WITH THE BRAKE FLUID AFTER THE VEHICLE WENT IN FOR A 30,000 MILE CLEAN UP. *KB THE CONSUMER STATED THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THAT AN AIR BUBBLE HAD FORMED IN THE BRAKE LINE, POSSIBLY CAUSED WHEN THE LINE WAS DRAINED DURING A 30,000 MILE CHECK-UP AND RESULTED IN THE BRAKE FLUID BEING SLIGHTLY LOW. THE FOLLOWING WEEK, THE BRAKE LIGHT ILLUMINATED AGAIN AND THE CONSUMER IMMEDIATELY RETURNED TO THE DEALER. IT WAS DISCOVERED THERE WAS ABSOLUTELY NO BRAKE FLUID IN THE RESERVOIR. THE BRAKE CYLINDER AND BRAKE BOOSTER WERE REPLACED. *JB

WHILE ATTEMPTING TO BACK SLOWLY OUT OF A PARKING SPACE, MY CAR WENT FROM 0 TO AT LEAST 40 MPH IN A MATTER OF SECONDS AND HIT A POLE ACROSS A PARKING LOT. ALTHOUGH I HAD MY FOOT OFF THE GAS, I WAS ATTEMPTING TO FIND THE BRAKE. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS. I REMEMBER FEELING TOTALLY OUT OF CONTROL OF THE CAR. THE POLE BEHIND ME WAS DRIVEN THROUGH MY SUV TO THE PASSENGER'S SEAT. *TR

ON THE DATE OF THE ACCIDENT I WAS DRIVING MY 2004 LEXUS RX300 APPROACHING AN INTERSECTION WITH CARS STOPPED IN FRONT OF ME WAITING FOR THE TRAFFIC LIGHT TO CHANGE TO GREEN. ALTHOUGH I KEPT PRESSING ON THE BRAKES NOTHING HAPPENED AND I ENDED UP CRASHING INTO THE CAR AHEAD OF ME AND CAUSING A CHAIN REACTION INVOLVING FOUR (4) OTHER CARS, THEN SWERVING ONTO THE SIDE OF THE ROAD AND FINALLY COMING TO A STOP BY HITTING THE TRAFFIC LIGHT POLE. NONE OF THE AIR BAGS DEPLOYED. STILL VISIBLY IN SHOCK, I WAS HELPED OUT OF MY VEHICLE BY OTHERS WHO HAD STOPPED TO HELP INCLUDING THOSE INVOLVED IN THE ACCIDENT. THE POLICE ARRIVED SHORTLY AFTER ON THE SCENE AND BEGAN AN INVESTIGATION BY ASKING OTHER DRIVERS WHO HAD WITNESSED THE ACCIDENT. ACCORDING TO THE POLICE REPORTS, THE DRIVERS BEHIND ME CLEARLY SAW THE BRAKE LIGHTS ON THOUGH THE VEHICLE OBVIOUSLY CONTINUED MOVING. SINCE THE ACCIDENT WE HAVE TRIED TO WORK WITH OUR INSURANCE PROVIDER (METLIFE) TO DO A THOROUGH INSPECTION OF THE VEHICLE AND DETERMINE THE CAUSE OF THE ACCIDENT, BUT IT HAS BEEN ALL WITH NO AVAIL. WE HAVE BEEN KEPT IN THE DARK AS TO WHAT HAS EXACTLY BEEN DONE IF ANYTHING. THE VEHICLE IN THE MEAN TIME WAS DEEMED 'TOTALED' BY THE INSURANCE COMPANY WHO HAS SENT A CHECK. WE'D LIKE TO CLEARLY UNDERSTAND WHAT CAUSED THE ACCIDENT SINCE IT WAS NOT AN OPERATOR ERROR. PLEASE ADVISE ON HOW TO PROCEED. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT WAS DRIVING AT 5 MPH IN A PARKING LOT WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE ENGINE BECAME EXTREMELY LOUD. THE CONTACT STATED THE BRAKES WERE DEPRESSED WHEN THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A STONE WALL. THE CONTACT SUSTAINED INJURIES TO HER KNEE. THE PASSENGER SUSTAINED A MINOR INJURY TO HIS TONGUE. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER ADVISED THEY WOULD NOT MAKE REPAIRS TO THE BODY DAMAGE UNTIL THE VEHICLE WAS INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

WE OWN A 2004 LEXUS 330. ON A TRIP JULY 1, 2010, OUR 6-YEAR OLD DAUGHTER FELL ASLEEP IN HER BOOSTER SEAT AND THE SEATBELT SHOULDER HARNESS WENT BEHIND HER WHEN SHE FELL TO THE SIDE. WE PULLED OVER ON THE SIDE OF THE ROAD TO HELP HER GET READJUSTED. WE UNLATCHED THE BUCKLE; THE SEAT BELT WAS WRAPPED AROUND HER TORSO AND THE SEATBELT LOCKING SYSTEM MALFUNCTIONED AND WOULD NOT RELEASE. MY HUSBAND AND I BOTH WORKED TO TRY TO RELEASE HER. WE TRIED TO EXTRACT HER THROUGH THE SEATBELT, BUT IT WAS WOUND TOO TIGHTLY AROUND HER TORSO. WE TRIED TO RETRACT THE SEATBELT A BIT SO THE LOCKING SYSTEM WOULD RELEASE; HOWEVER, THE SEATBELT KEPT TIGHTENING AND LOCKING WITH EACH MOVEMENT UNTIL SHE COULD BARELY BREATHE AND THE SEATBELT WAS DIGGING INTO HER MIDSECTION NEARLY 3 INCHES ALL AROUND. SHE WAS LITERALLY BEING CRUSHED TO DEATH. PANICKED, WE SEARCHED THE CAR FOR MY HUSBAND'S SWISS ARMY KNIFE, WHICH LUCKILY HE HAD IN HIS LUGGAGE. WE WERE PARKED ON THE SIDE OF THE ROAD NOT NEAR ANY FACILITY OR TOWN - HAD WE NOT HAD A KNIFE IN THE CAR, THE MALFUNCTION OF THE SEATBELT LOCKING SYSTEM WOULD HAVE RESULTED IN A TRAGEDY. WE CAN BARELY BRING OURSELVES TO IMAGINE HOW A SEEMINGLY NORMAL INCIDENT OF A CHILD GETTING ENTANGLED IN THEIR SEATBELT COULD HAVE TURNED INTO A FATALITY. YET, THIS WOULD HAVE OCCURRED HAD WE NOT BEEN ABLE TO CUT THE SEATBELT. THERE IS NO OTHER MANUAL RELEASE AVAILABLE. OUR DAUGHTER SUSTAINED CONSIDERABLE BRUISING AROUND HER SIDES AND BACK AND PAIN IN HER ABDOMEN. 6-8 INCH LONG BRUISES. WE HAVE PHOTOS OF THIS. THIS INCIDENT WAS ALSO SEVERELY EMOTIONALLY DISTRESSFUL FOR HER AND US. WE FOUND A RECALL FOR 2006 LEXUS VEHICLES FOR THIS FAILURE OF THE SEAT BELT LOCKING SYSTEM TO DISENGAGE. OBVIOUSLY, THIS IS A PROBLEM WITH OTHER MODELS. WE HAVE CONTACTED OUR LEXUS DEALER AND WERE TOLD THE REPAIR IS NOT COVERED BECAUSE THERE IS NOT A RECALL FOR THIS MODEL. WE ARE AWAITING RESPONSE FROM LEXUS HEADQUARTERS ON HOW TO OBTAIN THE REPAIR/REPLACEMENT. *TR