2008 LEXUS RX Complaints
View complaints related to 2008 LEXUS RX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2008 LEXUS RX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2008 LEXUS RX350- MANSFIELD , TX
I NOTICED MY BACK DOOR OPENER SWITCH WAS STARTING TO MELT. AT FIRST WE THOUGHT ITS FROM THE HEAT OF THE SUMMER BUT THEN AFTER CAREFUL CONSIDERATION WE THOUGHT THAT WE'VE HAD THE CAR FOR 4 PREVIOUS SUMMERS WITH NO ISSUES WITH SAID BUTTON. WE THOUGHT THAT THERE MUST BE SOME ELECTRICAL COMPONENT INSIDE THE AUTOMATIC BUTTON THAT MUST BE GETTING TOO HOT THAT'S CAUSING THE HARD PLASTIC TO MELT. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX350- BLACK, AL
JUST WISH TO REPORT MELTED REAR DOOR LATCH... BEEN GETTING GOOEY FOR MONTHS AND FINALLY CAME OFF - SEEMS TO BE AN ONGOING PROBLEM WITH SEVERAL LEXUS AND TOYOTA VEHICLES. WASN'T SURE IF THIS IS HEAT RELATED OR ELECTRICAL. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX HYBRID- DANVILLE, NH
THE HEADLIGHT ASSEMBLY COLLECTS MOISTURE ON THE INSIDE AND FAILS. IT IS A KNOWN PROBLEM TO LEXUS/TOYOTA AND THERE HAVE BEEN NUMEROUS COMPLAINTS TO DEALERS ON THE RX330, RX350 AND RX400H MODELS. THE SAME ASSEMBLY IS USED FROM 2003-2009 FOR THE RX MODELS AND LEXUS ISSUED A TECHNICAL SERVICE BULLETIN IN JANUARY 2010 ( L-SB-0008-10) TO DEALERS TO REPLACE THE ASSEMBLY IF OWNERS COMPLAINED ABOUT IT WHILE THE VEHICLES WERE UNDER WARRANTY, BUT HAVE DECIDED TO DO NOTHING ABOUT IT ON MINE BECAUSE IT IS OUT OF WARRANTY. THE LEXUS CUSTOMER COMPLAINT REPRESENTATIVE WHO ADDRESSED MY CLAIM ALSO ADVISED ME THAT CUSTOMER LOYALTY IS ONE OF THE FACTORS THEY USED TO DETERMINE WHETHER OR NOT THE COMPANY WILL PAY FOR THE REPLACEMENT. DRIVER SAFTEY SHOULD BE THE CONCERN. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX HYBRID- DANVILLE, NH
A MOMENT OF TERROR IN MY LEXUS 2008 RX400H ON MAY 01 I WAS DRIVING HOME FROM WORK. ON BUSY ROUTE 111 IN NH. IN HEAVY TRAFFIC I LOST ALL POWER. ALL THE LIGHTS ON THE INSTRUMENT PANEL WENT ON. IT WAS ALMOST A MULTICAR PILEUP. WITH SCREECHING TIRES AND CARS MAKING PANIC STOPS IT WAS A WONDER THAT NOBODY WAS HURT. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX350- BRONX, NY
I WAS DRIVING ON THE STREETS AND THE SUNROOF JUST SHATTERED. NO IMPACT OR ANYTHING. I DO NOT KNOW WHY IT SHATTERED BUT I BELIEVE THAT ITS A DEFECT. REPORTED IT LEXUS AND THEY REFUSED TO FIX IT UNDER MY EXTENDED WARRANTY. *TR
Source: NHTSA WEB SITE -
-
2008 LEXUS RX HYBRID- PLATTEVILLE, WI
THE HEADLIGHT ASSEMBLY COLLECTS MOISTURE ON THE INSIDE AND FAILS. IT IS A KNOWN PROBLEM TO LEXUS/TOYOTA AND THERE HAVE BEEN NUMEROUS COMPLAINTS TO DEALERS ON THE RX330, RX350 AND RX400H MODELS. THE SAME ASSEMBLY IS USED FROM 2003-2009 FOR THE RX MODELS AND LEXUS ISSUED A TECHNICAL SERVICE BULLETIN IN JANUARY 2010 ( L-SB-0008-10) TO DEALERS TO REPLACE THE ASSEMBLY IF OWNERS COMPLAINED ABOUT IT WHILE THE VEHICLES WERE UNDER WARRANTY, BUT HAVE DECIDED TO DO NOTHING ABOUT IT ON MINE BECAUSE IT IS OUT OF WARRANTY BY ONE YEAR. THE LEXUS CUSTOMER COMPLAINT REPRESENTATIVE WHO ADDRESSED MY CLAIM ALSO ADVISED ME THAT CUSTOMER LOYALTY IS ONE OF THE FACTORS THEY USED TO DETERMINE WHETHER OR NOT THE COMPANY WILL PAY FOR THE REPLACEMENT. IT IS MY FIRST LEXUS VEHICLE AND IT DOESN'T MAKE SENSE TO ME. COST OF REPLACEMENT IS $1560.00. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX- NIAGARA FALLS, NY
THE WATER PUMP WENT AND WHILE REPLACED THE RACK AND PINION IS LEEKING.....SEEMS EARLY FOR PROBLEMS WITH THESE CARS AND MAYBE A MAJOR SAFETY ISSUE! *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX350- ORLANDO, FL
MOISTURE/CONDENSATION IN HEADLAMP DUE TO MANUFACTURE DEFECT( KNOWN FOR SEVERAL YEARS BY TOYOTA). DEALER CLAIMS NOT UNDER WARRANTY (COSMETIC). IT IS A HAZARD AS WHOLE SYSTEM CAN FAIL AT ANY TIME (NIGHT) MANY COMPLAINTS FILED AND NO ACTION TO CORRECT THE PROBLEM BY TOYOTA. IT IS MY UNDERSTANDING THAT ONLY A LEXUS/TOYOTA DEALER CAN INSTALL REPLACEMENTS AT A HIGH COST TO CONSUMER ( $1500 ). THE MOISTURE BUILDUP IS PRESENTLY ON THE DRIVERS SIDE, HOWEVER WHEN THE OTHER FAILS...AND HOW MANY TIMES THIS MAY HAPPEN WITHOUT A TRUE "FIX". *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX350- LIVINGSTON, TN
I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR
Source: NHTSA WEB SITE -
2008 LEXUS RX350- LA PUENTE, CA
I WAS DRIVING MY 2008 LEXUS RX350 ON THE FREEWAY AT 65MPH AND MY SON ROLLED DOWN HIS WINDOW AND INSTANTANEOUSLY THERE WAS AN EXTREME AND PAINFULL CABIN PRESSURE THAT LEXUS CALL "NORMAL CABIN PRESSURE". IT STARTLED ME, I ALMOST CRASHED WITH MY WIFE AND TWO KIDS IN THE CAR WITH ME.IT MAKES YOUR EARS HUT, VERY PAINFULL. I BOUGHT A LEXUS BECAUSE OF T HE QUALITY AND LUXURY THAT THE LEXUS CORPORATION PORTAYS. I AM VEY DISAPPOINTED BECAUSE THE LEXUS DEALERSHIP TOLD ME THIS IS NORMAL CABIN PRESSURE. THE CORPORATE OFFICE TOLD ME THAT THIS IS NORMAL AND IS NO LONGER WANTING TO DISCUSS THIS MATTER ANY FURTHER WITH ME. THEY SAID THAT I WILL HAVE TO HIRE A LAWYER IF I WANT TO PURSUE THIS MATTER ANY FURTHER. I THINK THAT THE LEXUS CORPORATION IS PROMOTING FALSE ADVERTISEMENT BY CLAIMING THAT THEY ARE COMMITED TO HIGH QUALITY AND LUXURY WHILE STILL MASS PRODUCING THE LEXUS RX MODEL WITH THIS DEFFECT OF "NORMAL CABIN PRESSURE". THIS IS SO FRUSTRATING. I FINALLY BUY A LUXURY VEHICLE AND IT TURNS OUT TO BE DEFECTIVE WITH NO APPARENT SOLUTION. BASSICALLY I JUST HAVE TO LIVE WITH THIS EAR PEARCING ANNOYANCE. WHAT A DISAPPOINTMENT WITH LEXUS.I PAYED SO MUCH MONEY FOR A DISAPPOINTMENT! *TR
Source: NHTSA WEB SITE