2010 LEXUS RX Complaints

TL*THE CONTACT OWNS A 2010 LEXUS RX458. WHENEVER THE STEERING BASE WAS ADJUSTED AN ITEM COULD FALL BETWEEN THE STEERING BASE AND IT PREVENTED THE CONTACT FROM MAKE A LEFT OR RIGHT TURN. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A PART OF HIS KEY CHAIN WAS CAUGHT IN THE STEERING WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 40.

THE FRONT HEAD RESTRAINTS WILL NOT LOCK IN THE PROPER POSITION ON MY NEW LEXUS RX350. THEY KEEP RISING UNTIL THEY REACH THE TOP POSITION AND THEY WILL LOCK IN THAT POSITION, BUT NOT IN THE FIRST OR SECOND POSITIONS. THIS IS A SAFETY ISSUE BECAUSE I NEED THEM TO LOCK IN THE FIRST POSITION. THE DEALER SAID THEY WERE OPERATING CORRECTLY AND LEXUS SAID I SHOULD GET A SECOND OPINION FROM A DIFFERENT DEALER. HOWEVER, THE OWNER'S MANUAL ON PAGE 71 STATES: "AFTER ADJUSTING THE HEAD RESTRAINTS, PUSH DOWN ON THEM AND MAKE SURE THEY ARE LOCKED IN POSITION." THEY WILL NOT LOCK IN ANY POSITION BUT THE TOP ONE. *TR

I BOUGHT A NEW LEXUS RX 350 2010 ON JULY 3, 2009 AT NEWPORT LEXUS. ON AUGUST 28 WHEN I OPENED THE LEFT REAR DOOR AT NIGHT, WHILE SUV WAS PARKED IN THE GARAGE, TO RETRIEVE ITEM FROM THE BACK SEAT, THE WHOLE LEFT REAR WINDOW SHATTERED IN PIECES. IT WAS QUITE A TRAUMATIC EXPERIENCE FOR ME. IT TOOK ME ALMOST FORTY MINUTES TO CLEAN UP THE FIBROGLASS DEBRIS. PRIOR TO THIS INCIDENT, I WAS NOT AWARE OF ANY DAMAGE TO THE LEFT REAR PASSENGER SIDE WINDOW. I TOOK THE SUV BACK TO DEALER NEXT DAY. THE COMPANY DID REPLACE IT IN GOODFAITH. THEY CLAIMS IT WAS THE FIRST TIME THEY HEARD SUCH AN INCIDENT. I JUST WONDER WHETHER THERE ARE OTHER REPORTED SIMILAR INCIDENT. I DO HAVE GRANDKID OCCASIONALLY SITTING IN THE REAR SEAT. IF COULD POTENTIALLY CAUSE INJURY TO THE PASSENGER SITTING IN THE BACK SEAT. *TR

FIRESTONE TIRE 235/75/19 DUELER H/L 400 TIRE HAS HAIR LINE SPLITS ON SIDE WALL THAT CAUSE TIRE TO GO FLAT. THIS IS A NEW LEXUS RX450 WITH ONLY 2,800 MILES, CAR DID NOT BUMP A CURB,POT HOLE OR BEEN IN A ACCIDENT. LEXUS AUTO DEALER WILL REPLACE THE TIRE AT A COST TO ME. *TR

TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT HEARD A RATTLING SOUND IN THE REAR DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS IN ORDER TO CORRECT THE FAILURE, BUT THE NOISE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 720. UPDATED 08/04/09. *LJ UPDATED 08/10/09.*JB