2007 LEXUS RX Complaints
View complaints related to 2007 LEXUS RX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2007 LEXUS RX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS RX HYBRID- FORT WORTH, TX
I BOUGHT TWO BRAND NEW TIRES FOR MY 2007 LEXUS 400H, AND BOTH BLEW OUT WITHIN A MONTH OF EACH OTHER, AFTER DRIVING LESS THAN 2000K ON THEM. THIS HAS TO BE A DEFECT WITH THE TIRE. I HAVE NEVER HAD TIRES BLOW OUT LIKE THIS. THE TOP LAYER PEELS OFF FROM THE UNDER LAYERS. I CALLED THE COMPANY I PURCHASED THEM FROM TO LET THEM KNOW THERE IS A REAL SAFETY ISSUE WITH THESE TIRES AND THEY DID NOT CARE TO LISTEN. THE FIRST INCIDENT HAPPENED ON 9/05/2011 AND THE SECOND INCIDENT HAPPENED 10/15/2011. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- UPPER MARLBORO, MD
I WENT TO FOR ROUTINE MAINTENANCE AND THEY TOLD ME I NEEDED SOME BULBS REPLACED. I AGREED TO PAY FOR THE BULB REPLACEMENT. ABOUT 2 WEEKS LATER, I NOTICED CONDENSATION IN THE HEADLIGHT. I WENT BACK TO AND INDICATED THAT THERE HAD NOT BEEN A PROBLEM WITH MY HEADLIGHT UNTIL AFTER THEY REPLACED THE BULB. THEY STATED THEY DID NOT CAUSE THIS AND THAT "THIS CONDENSATION PROBLEM JUST SOMETIMES HAPPENS WITH THE RX'S. WATER LEAKS INTO THE HEADLIGHT ASSEMBLY". SINCE IT APPEARS THAT LEXUS KNOWS THIS, THEY SHOULD FIX IT OR HAVE A RECALL. STATED THAT IT WOULD BE "VERY EXPENSIVE" TO HAVE THE LIGHT FIXED. I WAS THOROUGHLY ANNOYED WITH THEM, (ESPECIALLY SINCE I BELIEVE THAT THEY DID INDEED CAUSE THE ISSUE), SO I INSTEAD WENT TO ). TOLD ME THAT MY CAR WAS OUT OF WARRANTY, SO IT WOULD COST $2,200 TO FIX THE LIGHT. WHAT?! I ASKED WHY IT WAS GOING TO BE SO RIDICULOUSLY EXPENSIVE. THEY STATED BECAUSE THEY HAVE TO TAKE THE ENTIRE LIGHT HOUSING OUT AND WILL NEED TO REMOVE PART OF THE BUMPER TO DO THIS AND REPLACE SOME KIND OF COMPUTER CHIP. NOW MY LIGHT IS ALMOST BURNED OUT FROM THE MOISTURE, SO I HAVE NO CHOICE BUT TO EVENTUALLY PAY AND GET IT REPLACED. (I KNOW NOTHING ABOUT CARS OR I'D TRY TO DO IT MYSELF, BUT I DON'T WANT TO CAUSE ANY ADDITIONAL ISSUES). SINCE LEXUS KNOWS ABOUT THIS PROBLEM (BOTH LEXUS SERVICE STATIONS STATED "THIS IS JUST SOMETHING THAT HAPPENS WITH THE RX"), THEY SHOULD CREATE A FIX FOR THIS, RECALL IT, OR AT LEAST MAKE THE REPLACEMENT COST LESS EXPENSIVE. I HAVE OWNED 3 LEXUS VEHICLES, BUT BECAUSE OF THIS ISSUES, THIS MAY BE MY FINAL LEXUS! EXTRAORDINARILY ANNOYED ABOUT THIS!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Source: NHTSA WEB SITE -
2007 LEXUS RX350- OHIO, OH
LEXUS RX 350S HAVE DEFECTIVE IGNITION COIL PACKS. THEY ARE FAILING LIKE BAD LIGHT BULBS. WHEN ONE FAILS THE VSC AND "CHECK ENGINE" LIGHTS COME ON; DRIVE TOO FAR AND THE ENGINE STARTS TO SHAKE SO VIOLENTLY YOU SIMPLY CAN NOT DRIVE. TWO OF THE SIX IN MY CAR HAVE FAILED SO FAR. I AM TOLD TOYOTA USED THE SAME ENGINE IN THEIR '07 AVALONS WITH THE SAME RESULTS. THEY NEED TO RECALL AND REPLACE ALL OF THEM. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX330- DAYTON, OH
TL*THE CONTACT OWNS A 2007 LEXUS RX330. THE CONTACT STATED THE FRONT AND REAR DRIVERS SIDE AND PASSENGERS SIDE FLOOR MATS HAVE A CLIP THAT ALLOWS THE MATS TO HOOK ONTO THE FLOOR BOARD. THE CONTACT STATED EACH MAT HAS TWO CLIPS THAT MADE IT DIFFICULT TO REMOVE THE MAT AND CAUSED THE CONTACT TO INJURE HER FOOT WHEN IT WAS EXPOSED. THE CLIP ALSO MADE THE MAT BULKY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS RX350- ENCINO, CA
AIR CONDITIONING AND VENTILATION SYSTEM BLOWS PLASTIC DUST PARTICLES FROM DE FROSTER VENTS. *TR
Source: NHTSA WEB SITE -
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2007 LEXUS RX350- CHARLOTTE, NC
DRIVERS SIDE HEADLAMP LENS DEVELOPS CONDENSATION ON THE INSIDE OF THE LENS. THE AMOUNT OF CONDENSATION IS INCREASING DAILY AND CANNOT BE DRIED OUT. THIS ADVERSELY AFFECTS THE REFRACTION OF THE HEADLAMP BEAM WHICH IS BOTH DANGEROUS FOR THE DRIVER AND ONCOMING TRAFFIC.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 LEXUS RX350- CHARLOTTE, NC
ALL THE DASHBOARD INSTRUMENT WARNING LIGHTS COME ON AND STAY ON UNTIL THE ENGINE/IGNITION KEY IS TURNED-OFF. NO APPARENT MECHANICAL OR ELECTRICAL FAILURE AS INDICATED BY ALL THE DASH WARNING LIGHTS. THE SUDDEN APPEARANCE OF THE ENTIRE DASH WARNING LIGHT SYSTEM ENERGIZING IS UNNERVING TO SAY THE LEAST. THIS HAS BEEN AN ONGOING MALFUNCTION THAT THE DEALER CANNOT LOCATE OR REPRODUCE. THE MOST RECENT OCCURRENCE WAS ON APRIL 7TH AND AGAIN ON APRIL 11TH, BOTH WHILE THE CAR WAS IN MOTION AND STAYED ON UNTIL THE ENGINE WAS SHUTDOWN. THE LIGHTS DID NOT COME ON AFTER A RESTART. THE REPEATING OCCURRENCE RENDERS THE WARNING SYSTEM TOTALLY INEFFECTIVE, IN THE EVENT OF A REAL MECHANICAL OR ELECTRICAL FAILURE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 LEXUS RX350- SAN JOSE, CA
THE TIRE PRESSURE MONITOR SYSTEM ON MY 2007 LEXUS RX350 IS ON ALL THE TIME CAN'T BE RESET. STILL ONLY HAD 29K MILE ON THE ORIGINAL TIRES. I KNOW TOYOTA WAS RECALL SOME SUV FOR THE SAME PROBLEM BUT, MY LEXUS IS NOT ON THE LIST. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- HOFFMAN ESTATE, IL
MY LEXUS 2007 RX 350 HAS HEAVY WATER CONDENSATION IN THE HEADLIGHTS IN THE DRIVER SIDE OF THE VEHICLE THAT IS CAUSING MY HEADLIGHTS TO FLICKER AND SHUT OFF. REPEATED CALLS TO LEXUS CUSTOMER CARE HAS NOT RESULTED IN ANYTHING. I TOOK THE VEHICLE TO THE DEALER AND GOT THEIR VEHICLE INSPECTOR TO INSPECT AND GOT A DETAILED REPORT ENDORSING MY COMPLAINT THAT IT IS THE PROBLEM WITH THE LEXUS HEADLIGHT DESIGN THAT ALLOWS HEAVY WATER CONDENSATION CAUSING MY HEADLIGHTS TO BLOW UP. VERY FRUSTRATED WITH THE WAY LEXUS PEOPLE ARE BEHAVING AND THIS IS NOT WHAT YOU EXPECT AFTER YOU BUY AN EXPENSIVE VEHICLE. THIS PROBLEM OF THEIRS IS DIRECTLY PUTTING ME AND OTHER FELLOW MOTORISTS UNDER RISK. *LN
Source: NHTSA WEB SITE -
2007 LEXUS RX350- PORTLAND, ME
I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.
Source: PORTABLE SAFETY COMPLAINT FORM