2007 LEXUS RX Complaints

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE FLOOR MATS HAVE A TENDENCY TO MAKE CONTACT WITH THE ACCELERATOR PEDAL. THE MALFUNCTION OCCURRED AT A CAR WAS AND THE CONTACT WAS FORCED TO SHUT THE ENGINE OFF AND REMOVE THE FLOOR MATS. THE FAILURE MILEAGE WAS 75,000.

OUR TWO 2007 LEXUS RX-350 (AND ALL MODELS 2004-2009) HAVE ELECTROMAGNETIC FIELD NEAR THE DASHBOARD OF APPROXIMATELY 100 MILLIGUASS. THIS IS CAUSING OUR KNEES AND HAND CELLS TO DEGENERATE AS LEXUS HAS NOT DONE ADEQUATE JOB OF PROVIDING FARADAY CAGE OR SHIELDING FROM EMF. THIS READING OF 100 MILLIGUASS IS WHAT YOU FIND UNDER HIGH VOLTAGE TRANSMISSION LINES AND STUDIES HAVE LINKED 2 TO 3 MILLIGUASS TO CHILDHOOD LEUKEMIA, CANCER, HEADACHES OR CELL DENERATION. I CONTACTED LEXUS CUSTOMER SERVICE BUT THEY BRUSHED OFF OUR SAFETY CONCERN, SAYING MOST HOUSEHOLD APPLIANCES PRODUCE EMF. FOR REFERENCE, 2010 LEXUS RX-350 OR CURRENT MODEL ES-350S HAVE 15 TO 20 MILLIGUASS. THEREFORE LEXUS HAS TECHNOLOGY TO SHIELD BUT HAS DONE INADEQUATE JOB OF SHIELDING 2004-2009 LEXUS RX-350 BU ISSUING A RECALL. WE ARE VERY CONCERNED ABOUT THIS HEALTH AND SAFETY ISSUE AND NEED HELP FROM NHTSA AS YOU ARE THE ONLY ENTITY THAT CARES. *TR

THE ENGINE IN MY 2007 LEXUS RX-350 BEGAN MAKING A LOUD NOISE AND EVENTUALLY STOPPED. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND THERE WAS NO FIRE, BUT THE RESULT COULD HAVE BEEN VERY DIFFERENT HAD THE EVENT HAPPENED ON THE FREEWAY RATHER THAN ON A SURFACE STREET SINCE STEERING AND STOPPING THE VEHICLE WAS EXTREMELY DIFFICULT WHEN THE ENGINE DIED. WHEN I STOPPED, OIL WAS DRIPPING OUT ONTO THE GROUND. AFTER TAKING THE VEHICLE TO WESTSIDE LEXUS IN HOUSTON, IT WAS DISCOVERED THAT A RUBBER HOSE ON THE OIL PIPE SUB ASSEMBLY (PART NO. LE15707-31030, I BELIEVE) HAD FAILED, CAUSING THE CRANKCASE OIL TO SPRAY OUT OVER THE ENGINE AND FIREWALL. THANKFULLY, THERE WAS NO FIRE--THIS TIME! FAILURE OF THE HOSE AND LOSS OF THE CRANKCASE OIL CAUSED A NUMBER OF CATASTROPHIC FAILURES TO OCCUR. FIRST, SINCE THE CAMSHAFT OR SOME OTHER VALVE TRAIN COMPONENT WAS SEIZING UP, THE TIMING CHAIN JUMPED TIME FROM ONE OF THE SPROCKETS, CAUSING AT LEAST TWO OF THE INTAKE VALVES TO BE STRUCK BY THE PISTONS, THIS NECESSITATED REPLACEMENT OF OVER $2750 WORTH OF PARTS UNDER WARRANTY, INCLUDING THE ALTERNATOR WHICH WAS APPARENTLY DIRECTLY HIT WITH A SPRAY OF OIL. I ASKED THAT THE ENGINE BE REPLACED, BUT WESTSIDE LEXUS REFUSED, SAYING THERE WOULD BE NO REDUCTION IN ENGINE LONGEVITY DUE TO LOSS OF THE ENGINE OIL. THERE WAS NO OIL SHOWING ON THE DIPSTICK WHEN IT WAS CHECKED AFTER THE INCIDENT, BUT THE SERVICE TECHNICIAN, MR. TAM, REPORTED THAT THERE WAS AN ESTIMATED 2 QUARTS REMAINING IN THE CRANKCASE WHEN HE DRAINED IT AND THAT HE DIDN'T EXPECT "BOTTOM END" DAMAGE TO THE MAIN BEARINGS, CRANKSHAFT, AND CONNECTING RODS. I DON'T KNOW WHETHER THIS IS TRUE OR NOT, BUT I AM CONCERNED THAT SOMETHING LIKE THIS COULD HAPPEN WITH CATASTROPHIC RESULTS. THE SERVICE MANAGER, MR. MICHAEL LORCH, INDICATED THAT LEXUS HAD EXPERIENCED SIMILAR PROBLEMS ON OTHER VEHICLES AND THAT THE PART HAS BEEN REDESIGNED, BUT NO FORMAL RECALL HAS BEEN UNDERTAKEN. WHY ISN'T THE HOSE METAL BRAID INSTEAD OF RUBBER? *TR

I HAVE A LEXUS 2007 MODEL RX 350. WHEN DRIVING WITH THE WINDOWS UP AND WITH THE HVAC SET ON RECIRCULATION, THERE WILL BE A PRONOUNCED SMELL OF SULFUR DIOXIDE WITHIN THE CABIN. THIS SMELL CAN OCCUR WHEN WE ARE DRIVING ALONE ON A HIGHWAY WITH NO OTHER CARS WITHIN 20 MILES. WHEN I COMPLAIN TO THE DEALER, ALL I GET IS A PRINTOUT WITH THE OFFICIAL LEXUS POSITION THAT THE SULFUR DIOXIDE SMELL EMANATING FROM THE TAILPIPE IS NORMAL. OF COURSE THAT IS NORMAL, IT IS COMING FROM THE CATALYTIC CONVERTER. WHAT IS NOT NORMAL IS THAT IT IS PENETRATING THE CABIN WITH ALL OF THE WINDOWS UP. IF SULFUR DIOXIDE IS COMING INTO THE AFT AIR VENTILATION PORTS, SO IS CARBON MONOXIDE. THE DEALER REFUSES TO INVESTIGATE THIS PROBLEM OR TO ESCALATE THE ISSUE UP TO THE MANUFACTURER, TOYOTA, FOR INVESTIGATION AND CORRECTION. ACCORDING TO THE SERVICE ADVISORS, THEY ARE RECEIVING THIS COMPLAINT FROM A LARGE NUMBER OF OWNERS, BUT NO ONE IN THE DEALER'S OR THE MANUFACTURER'S ORGANIZATION HAVE GRASPED THE SIGNIFICANCE OF THE ISSUE. *TR

2007 LEXUS RX350. LTR REGARDING A DEFECT HE HAS IN HIS CAR THAT HE BELIEVES CAME FROM THE FACTORY; HE BELIEVES THE CAR IS NOT SAFE TO DRIVE. *NJ THE CONSUMER STATED THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING, THERE WERE LARGE GAPS AT THE RIGHT SIDE BODY SEAMS, FRONT FENDER HEADLIGHT AND RIGHT SIDE DOOR AREA. THE LEFT HINGE ON THE HOOD WAS OFF. THE AIR BAG LIGHT ILLUMINATED*JB

I PURCHASED MY LEXUS RX 350 DEC 2006. I HAVE 35, 500 MILES ON MY CAR. MY CAR IS USED FOR PERSONAL USAGE. MY TRANSMISSION WAS RECENTLY REPLACED MARCH 2009. NOW I RECENTLY HAD ENGINE FAILURE ONE MONTH AFTER TRANSMISSION FAILURE. TO MAKE MATTERS WORSE, I WAS INFORMED THAT MY TRANSMISSION IS LEAKING. THIS PROBLEM WAS DISCOVERED AFTER ENGINE FAILURE AND REPLACEMENT TRANSMISSION. *TR

AFTER TAKING MY WIFE TO WORK ON A RAINY DAY IN HER 2007 LEXUS RX350, I STOPPED IN OUR DRIVEWAY, WHICH IS ON AN INCLINE, TO WORK ON THE WINDSHIELD WIPERS TO TRY TO SET THEM TO THE "AUTOMATIC" MODE. SUDDENLY, THE CAR LURCHED FORWARD AND WENT THROUGH THE OPEN GARAGE DOOR, THROUGH THE GARAGE, THROUGH THE BACK WALL OF THE GARAGE, AND FINALLY CAME TO A STOP CLOSE TO THE BACK WALL OF THE FAMILY ROOM. I TRIED TO STOP THE CAR WITH THE BRAKES, BUT I COULD NOT. I TRIED THREE TIMES UNSUCCESSFULLY. THE AIR BAGS DID NOT DEPLOY. LUCKILY , I WAS NOT HURT, BUT THE BACK WALL OF THE GARAGE AND ITEMS ALONG THE BACK WALL WERE DEMOLISHED AS WELL AS ITEMS IN THE FAMILY ROOM. *TR

VEHICLE BACK UP LIGHTS DO NOT PROVIDE ADEQUATE LIGHTING TO SAFELY BACK UP IN AN UNLIGHTED SITUATION. THE CONDITION IS WORSE WHEN SNOW, RAIN OR FOG IS IN EXISTENCE AND IS TOTALLY UNSAFE. *TR

TL*THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 25 MPH. THE VEHICLE CRASHED INTO A WALL AND THE DRIVER SUSTAINED BRUISES TO HER CHEST AND KNEES. AS OF NOVEMBER 1, 2007, THE MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THEY STATED THAT IT COULD TAKE 4-6 WEEKS BEFORE THE VEHICLE COULD BE INSPECTED. THE CONTACT FELT THAT THE ACCELERATOR PEDAL CAUSED THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 1,500.

TL*THE CONTACT OWNED A 2007 RX400 LEXUS HYBRID. WHILE DRIVING 35 MPH AND ENGAGING THE BRAKES, THE MAT WAS BETWEEN THE ACCELERATOR AND THE BRAKES PREVENTED THE CONTACT FROM BRAKING. THE CONTACT CRASHED INTO A VEHICLE ON THE DRIVER'S SIDE REAR. THE CONTACT'S VEHICLE WAS TOTALED. THE OTHER VEHICLE SUSTAINED DAMAGE TO THE DRIVER'S SIDE BUMPER, THE BACK WINDOW SHATTERED, AND THE DRIVER'S REAR WHEEL WELL WAS DAMAGED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND BACK WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER'S SIDE FOOT AIR BAG ALSO DEPLOYED. PICTURES ARE AVAILABLE. THE PURCHASE DATE WAS 08/04/2007. A POLICE REPORT IS AVAILABLE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 2,300.