2007 LEXUS RX Complaints

TL*THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT THE MAP NAVIGATION SYSTEM FORCED THE VEHICLE TO STOP IN ORDER TO VIEW THE MAP. THE MANUFACTURE STATED THE SYSTEM WAS DESIGNED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 21,000. UPDATED 10/23/07 *TR

REPEATED AIRBAG DEFECT IN LEXUS 2007 RX 400H : 2007 LEXUS 400H (HYBRID) HAS BEEN HAVING AIR BAG SAFETY PROBLEMS. THE CAR WAS PURCHASED DEC 16, 2006 FROM MAGNUSSEN LEXUS IN FREMONT, CA. IT CURRENTLY HAS ABOUT 7000 MILES. THE PROBLEM STARTED SOON AFTER THE PURCHASE, IN APRIL 2007 THE AIR BAG LIGHT CAME ON AND STAYED ON. WE TOOK THE CAR TO THE DEALER TO GET IT TAKEN CARE OF. THE 1ST VISIT TO THE CAR DEALER (MAGNUSSEN LEXUS OF FREMONT, CA) INVOLVED THEM ADJUSTING THE PIN CONNECTORS TO FIX WHAT THEY THOUGHT WAS THE RIGHT SIDE SQUIB MALFUNCTION. THE PROBLEM REAPPEARED ON 20TH APRIL 2007. THE DEALER INDICATED THAT THEY THOUGHT THE WIRING WAS LOOSE AND TIGHTENED THE WIRING CONNECTOR UNDER THE DRIVER SEAT. THE PROBLEM REAPPEARED ON MAY 02, 2007. THE SERVICE TECHNICIAN FOUND CODES B0016 AND B0017, FOUND THE LEFT AND RIGHT WIRING HARNESS BAD, HAD IT INSPECTED BY A LEXUS FACTORY FIELD ENGINEER. THE TECHNICIAN REPLACED LEFT AND RIGHT FLOOR HARNESS. THE CAR STAYED AT THE DEALER FOR 3 WEEKS (PICKED UP ON MAY 22ND) WHERE IN THE PROBLEM WAS IDENTIFIED IN THE RIGHT AND LEFT WIRING HARNESS. THE ENTIRE WIRING WAS CHANGED. THE PROBLEM REAPPEARED AGAIN IN A FEW DAYS (MAY 25TH, 2007) AND THE CAR HAS NOW BEEN WITH THE DEALER SINCE THEN, STILL ATTEMPTING TO FIND A COMPREHENSIVE FIX. LEXUS HAS BEGUN DISCUSSIONS WITH US REGARDING REPURCHASE OF THIS VEHICLE, AND OFFICIALLY COMMUNICATED THAT VIA A LETTER DATED JUNE 25, 2007. THE STATUS OF THE REQUEST IS STILL UNKNOWN DESPITE REPEATED CALLS TO LEXUS CORPORATE TO FIND OUT THE NATURE AND EXTENT OF THE PROBLEM AND THE INTENDED RESOLUTION. *JB

TL *- THE CONTACT OWNS A 2007 LEXUS 350. WHILE DRIVING 40 MPH THE VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE, WHICH CAUSED THE VEHICLE TO SLIDE INTO A TELEPHONE POLE HEAD ON. THE FRONT END DAMAGE AMOUNTED TO $22,190. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS BELTED. THE VEHICLE WAS TOWED AND HAD BEEN REPAIRED. THE DRIVER SUSTAINED INJURIES. THE MANUFACTURER STATED THAT THE AIR BAGS DID NOT DEPLOY BECAUSE THE CONTACT WAS BELTED , AND BECAUSE THE IMPACT OF THE CRASH WAS NOT HARD ENOUGH. THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 10,700. THE CONTACT HAD A POLICE REPORT.*AK

THE BACKUP LIGHTS ON THE NEW 2007 LEXUS RX350 BACKUP LIGHTS ARE SO DIM THAT ONE CANNOT SEE WHEN BACKING UP. THEY ARE LENS AND DO NOT HAVE BULBS. I TOOK THE CAR TO THE DEALERSHIP ,AND THEY SAID THEY HAVE HAD OTHER COMPLAINTS OF THE SAME NATURE, BUT THAT WAS THE WAY THE CAR WAS MANUFACTURED. I CALLED LEXUS CUSTOMER SERVICE, AND THEY SAID THE SAME THING. THIS WAS A SAFETY ISSUE. IT WAS DANGEROUS TO DRIVE AT NIGHT. I DID NOT LET MY WIFE DRIVE ALONE IN THIS CAR AT NIGHT. I HAVE TO GET OUT AND TELL HER HOW TO BACK UP. AK

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE AIRBAG ILLUMINATION. THE MANUFACTURER WAS ALERTED.