2015 LEXUS RX Complaints

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

WHEN INITIALLY ENTERING MY VIN: [XXX] , RESULTS CAME UP AS A 2015 RX 330 WHICH IS INCORRECT. MINE IS AN RX 350. THIS LEFT ME UNSURE WHETHER OR NOT THE INFORMATION WHICH FOLLOWED WAS CORRECT???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON MARCH 17, 2020 WHEN BUCKLING MY DRIVER SIDE SEAT BELT, THE FEMALE END THAT IS SUPPOSE TO BE BOLTED INTO PLACE WAS ONLY ATTACHED BY WIRES. I LOOKED UNDER THE SEAT AND FOUND WASHER AND NUT ON THE FLOOR. MY SON HELPED ME REATTACH THE PARTS TOGETHER. ON MONDAY, I MADE APPOINTMENT WITH THE WILDE LEXUS OF SARASOTA. THEY REINSTALLED THE DRIVER SIDE SEAT BELT BUCKLE AND RETORQUED IT. I WAS TOLD BY THE COSTUMER SERVICE REPRESENTATIVE AT WILDE LEXUS THAT IT MAY HAVE WORKED IT'S WAY LOSE OR IT WAS INSTALLED IMPROPERLY AT FACTORY. EITHER WAY, I FEEL THIS IS A SERIOUS SAFETY HAZARD. I WOULD LIKE TO KNOW THAT THIS CAR AND OTHER LEXUS RX350 WOULD NOT HAVE SEAT BELTS FAILING. *TR

MY CAR STALLS ON ACCELERATION. NO CHECK ENGINE LIGHT COMES ON. I HAVE RESEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE RECALLS FOR FUEL PUMP FAILURES ON SOME TOYOTAS I HAVE CHECKED WITH THE DEALER AND THE RECALL SITE USING THE VIN. NOTHING I BELIEVE I HAVE A DEFECTIVE FUEL PUMP THAT WAS INSTALLED ON MY VEHICLE. I WOULD APPRECIATE TOYOTA REPAIR IT. .

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

THE PUSH-BUTTON (KEYLESS ENTRY) IGNITION DID NOT KILL THE MOTOR. MY CAR ENGINE RAN FROM APPROXIMATELY 6 P.M. IN AN ENCLOSED GARAGE DIRECTLY BELOW MY BEDROOM. AT 4:30 A.M. I WAS AWAKENED BY MY CARBON MONOXIDE DETECTOR. THE ENTIRE HOUSE WAS FILLED WITH TOXIC FUMES. FIRST RESPONDERS TO MY 911 CALL SAID THE DETECTOR DEFINITELY SAVED MY LIFE. I WAS A LITTLE DIZZY AND HAD A HEADACHE BUT WAS OK AFTER AWHILE. IT TOOK NEARLY 3 HOURS FOR THE FIRST RESPONDERS' CO2 MONITOR TO SHOW SAFE AIR THROUGHOUT MY HOUSE. I HAVE SINCE LEARNED THAT MANY PEOPLE HAVE DIED OR SUFFERED BRAIN DAMAGE UNDER THE SAME CIRCUMSTANCES, AND DOZENS OF PEOPLE HAVE TOLD ME THAT THEY EXPERIENCED SIMILAR FAILURES TO SHUT DOWN THE ENGINE. FORTUNATELY, THEIR CARS WERE NOT IN GARAGES WHEN IT HAPPENED TO THEM.

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF CHATTANOOGA (5800 LEE HWY CHATTANOOGA TN) HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

IN THE EARLY AFTERNOON OF NOVEMBER 24, 2019, MY WIFE WAS DRIVING HER 2015 LEXUS RX350 ON A HIGHWAY NEAR ATHENS, GEORGIA WHEN THE SUNROOF GLASS SUDDENLY EXPLODED WITHOUT WARNING, SENDING SHARDS OF GLASS THROUGHOUT THE INTERIOR CABIN OF THE VEHICLE.

VEHICLE STATIONARY AT A MOBILE GAS STATION IN LAGUNA NIGUEL. ON OR ABOUT 10/2019. WHILE FILLING THE GAS TANK WITH GASOLINE, INSTAED OF THE FUEL BEING SHUT OFF WHILE FUELING AND THE FUEL SYATEM WAS FULL, THERE WAS OVER FLOW OF GASOLINE, CAUSING FUEL TO FLASH BACK ALL OVER THE PERSON FUELING AND COVERING LARGE AREAS OF SKIN AND CLOTHING.

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS DETERMINED THAT IT WOULD NOT BE REPAIRED DUE TO WARRANTY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN. *DT*JB