2018 LEXUS RX Complaints

This car just send me a warning light last night about the all wheel drive system and issues about the engine, I was in the dealer this morning and I tell them the problem with the car but they was charging me for everything and left the lexus repair shop I work in my car and this not supposed to be happen I care of my car really good but now I hace to stop working because all this issues with the car. Now the car just stop working and I'm stock in middle of the city without another way to work and I don't have money for nothing. Please help me!

Car displaying parking brake malfunction and and cruise control malfunction intermittent when using the parking break, seem that TSB (T-SB-0168-19) was open for Camay from 2018 to 2020 exhibiting the same issue but not for this car. This a safety concern since parking brake becomes disable, this issue resets after restarting the car again.

The slightly opened sunroof spontaneously exploded with shattered glass flying outward and some glass pieces falling on my husband while he was driving. The vehicle can be inspected; however, a Lexus dealership replaced the sunroof glass without charge, the next day after the incident. The unexpected loud explosion with flying glass startled my husband while he was driving. Fortunately, there were no cars around him at the time, because the fright caused by the explosion could have caused a multi-vehicle accident. A Lexus dealer inspected the sunroof damage, and though they would not acknowledge this was a manufacturer defect, they did replace the glass without charge, stating it was a "one-time goodwill gesture." The day before the repair, the damage was inspected by Senior Officer Sampson of the Maryland Transportation Authority (phone number 410-537-1197) on December 13, 2021 (not long after the incident). There were no warnings or symptoms of any kind that would have alerted the driver to the spontaneous explosion.

WHEN STEPPING ON THE GAS PETAL ONE OF THREE THINGS HAPPEN. 1. NORMAL ACCELERATION WHICH YOU EXPECT AFTER 60 YEARS OF DRIVING AND WHICH WE OBTAIN FROM A 2014 LEXUS RX350 THAT WE OWN. 2. HESITATION OF BETWEEN 1 AND 5 SECONDS BEFORE ACCELERATION BEGINS. 3 EXCESSIVE ACCELERATION ( SURG OF ACCELERATION MUCH MORE THAN EXPECTED). THIS EXCESS ACCELERATION MAY HAPPEN AFTER THE HESITATION OR THERE COULD BE "NORMAL" ACCELERATION AFTER THE HESITATION AND HAPPENS WHEN ACCELERATING AFTER BEING STOPPED.. THE HESITATION AND EXCESS ACCELERATION CAN BE FROM A STOPPED POSITION IE STOP SIGN OR TRAFFIC LIGHT OR WHILE MOVING AND NORMAL SPEEDS. THERE SEEMS TO BE A CONSISTENT HESITATION AT THE 60 TO 65 MPH WHEN ATTEMPTING TO ACCELERATE ON HIGHWAY. AT 70 MPH EVERYTHING SEEMS TO WORK AS EXPECTED. THE SURGING AND HESITATING SEEMS TO BE AT LOWER SPEEDS AND AND WHEN MAKING TURNS IN CITY STREETS AND MOVING UP OR DOWN HILLS AND IN PARKING LOTS WHEN MOVING OUT OF PARKING SPACES, BUT IT HAPPENS AT ALL SPEEDS UP TO 65 MPH. THE CARS HAS ACCELERATED WITH OUT DEPRESSING THE ACCELERATOR - THIS COULD HAVE BEEN A DELAYED ACCELERATION AFTER PRESSING THE ACCELERATOR A HALF BLOCK BEFORE. THIS HAPPENED WITH A LEXUS REPRESENTATIVE WAS IN THE CAR WITH ME - I WAS DRIVING SO HE COULD NOT TELL IF THAT ACTUALLY HAPPENED OR IF I ACCELERATED. STARTING IN EARLY 2019 WE HAVE TOLD LEXUS WHEN THE CAR WAS SERVICED( TWICE YEARLY THAT THE CAR BEHAVED IN THIS MANNER. EACH TIME THAT HAVE TOLD US THEY DID NOT RE-CREATE THE DESCRIBED BEHAVIOR AND THE CAR WAS PERFORMING AS DESIGNED.

IT STARTED HAPPENING A FEW MONTH'S AFTER I PURCHASED THE CAR. I DIDN'T THINK OF IT MUCH BECAUSE IT WAS VERY FAINT AND NOT LOUD AT ALL. THE NOISE WAS GETTING LOUDER INCREASINGLY BUT SLOWLY. THE BRAKES WORKED FINE SO I LET IT GO. LATER ON, IT STARTED BOTHERING ME EVERY TIME I PRESS THE BRAKE PEDAL. THE SQUAWKY NOISE BECAME REALLY ANNOYING SO I TOOK IT TO THE DEALER WHERE I PURCHASED THE CAR. THEIR SERVICE PERSON DIDN'T THINK IT WAS A PROBLEM AND DIDN'T WANT TO TRY TO INVESTIGATE THE ISSUE. A FEW WEEKS/MONTHS (NOT SURE HOW LONG) LATER, I TOOK IT TO ANOTHER DEALER AND THEY CONTACTED LEXUS AND DECIDED TO FIX IT. WHEN I PICKED THE CAR UP, THE NOISE WAS GONE AND I WAS HAPPY FOR A WHILE. AFTER A FEW MONTHS, THE SQUAWKY NOISE STARTED HAPPENING AGAIN. IT WAS VERY NOT LOUD, SO I REALLY HOPED THAT IT WOULDN'T GET ANY LOUDER THAN THAT. THIS TIME, THE PROGRESSION OF THE NOISE WAS SLOWER THAN THE FIRST TIME. I WAITED SOME TIME TO TAKE THE CAR FOR A SCHEDULED MAINTENANCE. I MENTIONED IT TO THE DEALER WHO FIXED IT. THEY WERE LOOKING FOR A LOUD NOISE THAT IS CONSISTENT, WHICH THEY DIDN'T HEAR. I WAS TOLD THAT IT WAS SOMEWHAT NORMAL FOR A HYBRID CAR, SO THEY CAN'T DO ANYTHING SINCE THERE'S NO SAFETY ISSUE. YES, THE BRAKES WORKED FINE, BUT THE BRAKE HAD BEEN MAKING THE SQUAWKY NOISE NOT SOON AFTER I FIRST PURCHASED THE CAR! LEXUS ADVERTISES LIKE THIS: LEXUS EXPERIENCE AMAZING. THE SQUAWKY NOISE IS NOTHING CLOSE TO AMAZING WHEN YOU DRIVE A CAR THAT MAKES A NOISE LIKE MY 2018 LEXUS RX450H. ANYWAY, I WAITED ONE MORE SCHEDULED MAINTENANCE. THIS TIME, I COMPLAINED THAT THE NOISE IS GETTING LOUD AND I CAN'T STAND IT. THIS TIME THEY CONTACTED LEXUS AGAIN, BUT LEXUS TOLD THEM THEY DON'T HAVE TO FIX IT BECAUSE IT WAS NOT A SAFETY ISSUE. SO BASICALLY I'M STUCK WITH A CAR THAT SQUAWKS ALMOST EVERY TIME I PRESS THE BRAKE PEDAL. THE ATTACHED DOCUMENT IS THE EXACTLY MY PROBLEM AND I NEED HELP.

I TRIED ACCELERATING ON THE HIGHWAY (PCH IN SANTA MONICA, CA) WHILE TRAVELING FORWARD AT ABOUT 45-50 MPH, BUT THE VEHICLE HESITATED. THIS IS THE FORTH TIME THERE HAS BEEN A HESITATION IN ACCELERATION SINCE OWNING THE CAR, BUT THIS TIME THERE WAS A MESSAGE ON MY DASH. THE MESSAGE STATED THAT THERE WAS "AN OBSTRUCTION WITH THE PEDAL AND ACCELERATION WAS RETARDED." I LATER LOOKED DOWN AT THE PEDALS FELT AROUND THE THEM, BUT FOUND NOTHING OBSTRUCTING. AT THE TIME, THE VEHICLE HAD LESS THAN A QUARTER TANK OF GAS BUT NOT LOW ENOUGH FOR THE LOW FUEL WARNING TO COME ON. AFTER DRIVING ABOUT 15 MORE MILES - THE LOW FUEL WARNING CAME ON. I HAVE ALWAYS PUT PREMIUM FUEL IN THE VEHICLE AND MY WIFE DOESN'T PUT GAS IN THE VEHICLE. A RECALL WAS RECENTLY PERFORMED PERTAINING TO THE FUEL PUMP AT THE DEALER - PERTAINING TO LOW

WHILE TRAVELING NORTH ON INTERSTATE 95 IN THE MIDDLE LANE AT APPROXIMATELY 60MPH AFTER SWITCHING INTO LEFT LANE SAW BRAKE LIGHTS AHEAD AND STEPPED ON BRAKE PEDAL. HEARD SLIGHT POP SOUND, BRAKE PEDAL WENT IMMEDIATELY TO THE FLOOR. CAR DID NOT STOP OR SLOW DOWN. SWERVED TO LEFT TO AVOID DIRECTLY HITTING CAR IN FRONT OF ME BUT HIT JERSEY WALL AND THE CAR. MY CAR KEPT GOING ANOTHER COUPLE HUNDRED YARDS BEFORE IT FINALLY STOPPED. CAR WAS TOTALED.WITHOUT FUNCTIONING BRAKES ADAPTIVE CRUISE CONTROL OR FORWARD COLLISION BRAKING WERE USELESS.

BRIDGESTONE TIRES, TX8A EC1, SIZE P235/55R20, ARE 2 YEARS OLD WITH JUST OVER 14000 MILES, AND ALL TIRE THREAD IS GONE. LOCAL TIRE STORE TELLS ME THAT THEY MUST BE REPLACED AND HE SUSPECTS MANUFACTURING DEFECTS. TIRES WERE ROTATED BY LEXUS AT 5000 MILES AND 10000 MILES.

MY WIFE WAS DRIVING DOWN I-75 ON A VERY RAINY DOWNPOUR. SHE TURNED ON THE WIPERS AND THE PASSENGER SIDE WIPERS DID NOT WORK. SHE ARRIVED HOME AND TOOK THE CAR THE NEXT DAY TO A LEXUS DEALERSHIP. THE BOLTS WERE LOOSE. THERE SHOULD BE A FAIL SAFE TO PREVENT THIS FROM HAPPENING. OF ALL THE CARS WE HAVE OWNED..........THIS HAS NEVER HAPPENED BEFORE.(INCLUDING A 2007 LEXUS WE ALSO DRIVE).

DEAR CUSTOMERE SERVICES, I GOT A NOTICE FOR RECALL FUEL PUMP MAY FAIL 1- I MAKE AN APPOINT WITH LEXUS OF LAS VEGAS FOR A RECALL ON MAY 06, 2020 LATER ON THE LEXUS OF LAS VEGAS CANCELED MY AN APPOINTMENT DUE TO THE PART WAS NOT AVAILABLE ' 2- I MAKE ANOTHER APPOINTMENT TO BRING MY CAR FOR A RECALL WITH THE SAME ISSUE AFTER 1 DAY THEY SEND ME AN EMAIL TO CANCELED MY SERVICES DUE TO THE PART IF THE PART NOT AVAILABLE OR LEXUS NEED TO RECALL FOR SAFETY IF THE VEHICHE STALL OCCUR WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH LEXUS DO NOT NEED TO SEND THE RECALL NOTICE TO THE CONSUMER AND LATER THE LEXUS DEALER CANCEL THE SERVICES DUE TO THA PART NOT AVAILABLE