2004 LEXUS RX Complaints

THE MAIN DASHBOARD IS CRACKED ALL AROUND THE PASSENGER AIRBAG, IGNITION SWITCH, FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. IT IS GETTING WORSE BY THE MINUTE! IT IS PART OF THE LEXUS WARRANTY ENHANCEMENT PROGRAM AND I HAVE BEEN GETTING THE RUN AROUND FOR TWO YEARS. EACH TIME I CALL, ITS THE SAME OLD STORY: 'NOT ENOUGH DASHBOARDS COMING IN AND THEY ARE BEING REPLACED AS THEY COME IN." I AM NUMBER 452 OUT OF 1400 LEXUS RX'S THAT NEED REPLACEMENT. ITS RIDICULOUS THAT IN 2 YEARS THEY HAVEN'T REPLACED A THIRD OF THE DASHBOARDS??? ITS A SCAM, THEY ARE JUST WAITING PEOPLE OUT UNTIL THEY RUN OUT OF TIME. THOUGH THEY WILL TELL YOU THAT THE WARRANTY PASSES TO ANYONE YOU SELL THE CAR TO BUT WHO IS GOING TO BELIEVE THAT?? THEY'VE WASTED 2 YEARS AND AREN'T EVEN CLOSE TO REPLACING THE DASHBOARDS.

AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.

THE DASHBOARD MELTED AND CHEMICALS ARE SEEPING FROM IT. THE KEY WAS STUCK IN THE IGNITION AND BROKEN WHEN I ATTEMPTED TO REMOVE IT.

I WAS DRIVING ON THE 59 FREEWAY 1/20/17, WHEN I HEARD A LOUD POP, LIKE A ROCK HITTING THE WINDSHIELD. HOWEVER THERE WAS NO DAMAGE, SO I KEPT DRIVING. I HEARD A NOISE WHERE THE SUNROOF IS THIS MORNING (1/21), AND FOUND THAT THE SUNROOF WAS COMPLETELY SHATTERED. HOUSTON HAS HAD A LOT OF RAIN AND HAIL THE LAST COUPLE DAYS, BUT I PARK IN A GARAGE, SO MY CAR HASN'T BEEN OUTSIDE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

PARENT CO, TOYOTA ISSUED A VOLUNTARY REPLACEMENT OF DASHBOARD DUE TO CRACKED, STICKY, SHINY CONDITION IN WHAT WAS AN OBVIOUS ATTEMPT TO STAVE OFF AN OFFICIAL GOVERNMENT RECALL AND/OR A CLASS ACTION. PARENT CO, TOYOTA IS NOW STALLING BY NOT SUPPLYING THE DEALERS WITH SAID DASHBOARDS THEY PROMISED TO REPLACE. I FIRST BROUGHT THIS ISSUE TO THE ATTENTION OF MY DEALER IN MAY OF 2012. EVEN IF THE DEALER WAS RECEIVING THE DASHBOARDS AT THE RATE OF 2 OR 3 A WEEK AS ORIGINALLY PROMISED, IT WOULD BE ANOTHER FULL YEAR OR MORE BEFORE THEY WOULD REPLACE MINE. AT THIS TIME, THE DEALERS ARE RECEIVING NONE AND NO DASHBOARDS ARE BEING REPLACED. THIS IS NOT JUST A COSMETIC ISSUE, IT'S A SEVERE SAFETY HAZARD. IN THE CASE OF MY DASH, WHICH IS COMPLETELY COVERED WITH CRACKS, IF THE AIRBAG IS DEPLOYED AT 200 MPH THOSE SMALL LITTLE PIECES OF PLASTIC WILL SHRED MY FACE AND THE FACES OF ANYONE RIDING WITH ME INTO HAMBURGER. CONSIDERING THE FACT THAT THE TAKATA AIR BAGS CAN BE DEPLOYED EVEN WHEN THERE ISN'T A ACCIDENT, MAKES IT EVEN A BIGGER HAZARD. ENOUGH IS ENOUGH, THE GOVERNMENT NEEDS TO STEP IN AND ISSUE AN OFFICIAL RECALL AND FORCE TOYOTA TO REPLACE THE DASHBOARDS IMMEDIATELY WITHOUT ANY MORE LEGAL STALL TACTICS. THE VEHICLE IS ESSENTIALLY UNDRIVEABLE IN IT'S PRESENT CONDITION. I HAVE HEALTH CONDITIONS THAT PREVENT ME FROM WORKING AT THIS TIME AND NEED THE VEHICLE TO GET TO MY DOCTORS. I COULDN'T AFFORD TO BUY A NEW VEHICLE EVEN IF THIS ONE WAS IN EXCELLENT TRADE-IN VALUE. IT'S BEEN OVER 4 YEARS FOR ME, LONGER FOR OTHERS AND WILL BE MULTIPLE MORE YEARS AT THIS RATE. I NEED A SAFE VEHICLE TO DRIVE, LIKE THE ONE I WAS PROMISED WHEN I PURCHASED THIS ONE.

THE LEXUS RX 330 IS ON RECALL BY LEXUS BECAUSE THE DASH HAS DEVELOPED CRACKS,I HAVE BEEN WAITING 2 YEARS FOR A REPLACEMENT AND WAS TOLD BY LEXUS OF ORLANDO I AM NUMBER 1024 ON THEIR LIST FRO REPLACEMENT. BY THE TIME THEY GET TO ME ACCORDING TO MY CALCULATIONS THE YEAR WILL BE 2095 AT THE PACE THAT THEY ARE REPLACING THE DASHES. ALSO LEXUS HAS A PROBLEM WITH THEIR BRAKE LIGHT SWITCHES,ALL OF THEM SEEM TO DEVELOP A PROBLEM WHERE THE VSC,BRAKES AND ABS LIGHTS ALL COME ON AT THE SAME TIME. THIS PROBLEM HAS HAPPENED TO ALL THREE LEXUS' THAT I HAVE OWNED. THEY ARE AWARE OF THE PROBLEM BECAUSE RIGHT NEXT TO THE SHIFTER IS A SMALL COVER TO BYPASS THE HARD SHIFTER.

SPARE TIRE HOLDER RUSTED AND BROKE FREE WHILE THE VEHICLE WAS IN MOTION. FULL SIZE SPARE FELL OFF AND WAS LOST ON HIGHWAY/ROAD. THE FULL SIZE SPARE SITS UNDER THE REAR BODY OF CAR, AS SUCH WHEN THE SECURING SYSTEM FAILED I DID NOT REALIZE THAT AND THE WHEEL HAD DROPPED. THE MISSING WHEEL WASN'T REALIZED UNTIL I EXPERIENCED A FLAT TIRE.

I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED. THIS HAS BEEN A PROBLEM FOR A FEW YEARS NOW BUT LATELY IT HAS GOTTEN MUCH WORSE IN THE AREA OF THE AIRBAG. LEXUS ACKNOWLEDGES THE PROBLEM BUT THEY SAY IT COULD BE SEVERAL MORE MONTHS OR EVEN YEARS BEFORE THEY HAVE ENOUGH REPLACEMENT DASHBOARDS. I BELIEVE MY DASHBOARD IS MORE OF A SAFETY ISSUE THAN JUST COSMETIC. UNABLE TO ATTACH PHOTOS BUT COULD EMAIL THEM TO YOU IF AN EMAIL ADDRESS IS PROVIDED. *TR

MY 2004 LEXUS RX330 WAS STOPPED IN A PARKING LOT WITH MY FOOT ON THE BRAKE ABOUT TO GET READY TO LET A PASSENGER LEAVE THE VEHICLE. THE CAR WAS STATIONARY AND NOT MOVING. WHEN SUDDENLY THE CAR ACCELERATED TO FULL THROTTLE. WITHIN SECONDS THE CAR TOOK OFF AND JUMPED A CURB AND DROVE AT FULL THROTTLE. AS SOON AS I REALIZED WHAT WAS HAPPENING, I THEN PRESSED HARD ON THE BRAKE AND WAS FINALLY ABLE TO STOP THE CAR AFTER IT DROVE ABOUT 50 FT. I WAS IN SHOCK THAT THIS OCCURRED. MY HEAD HAD FLUNG BACK ALONG WITH MY PASSENGER WITH TERRIFIC FORCE. ONCE STOPPED AND I WAS COMPOSED, I DROVE THE CAR OFF THE GRASSY AREA IT WAS NOW ON AND RELUCTANTLY DROVE IT HOME. SOME DEGREE OF NECK PAIN LATER WAS NOTICED. THERE WAS NO FLOOR MAT ISSUE OR ANY NOTICEABLE OBSTRUCTIONS TO THE ACCELERATOR PEDAL. LATER UPON INSPECTION OF THE CAR THERE APPEARED TO BE SOME BODY DAMAGE TO THE CAR. NOT SURE WHERE IT CAME FROM OR IF WE HIT ANYTHING OTHER THEN THE CURB THOUGH. THE CAR ACTED AS THOUGH IT WAS POSSESSED. NEEDLESS TO SAY, I WILL BE LOOKING FOR ANOTHER CAR WITHOUT DRIVE BY WIRE IF THEY STILL EXIST.