2010 LEXUS RX Complaints

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF TO THE SIDE OF THE ROAD AND CHECKED THE OIL. THERE WAS NO OIL IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE OIL COOLANT LINE FRACTURED. THE VEHICLE WAS REPAIRED AND RETURNED TO THE CONTACT. AFTER PICKING UP THE VEHICLE, WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO DRIVE ROUGHLY. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

I WAS SLOWLY ENTERING FROM I15 TO H-78 WEST. SUDDENLY CAR BEGAN TO REV AND ACCELERATE AS IF I WAS FLOORING GAS PEDAL. I JABBED AT PEDAL A COUPLE TIMES AND HIT BRAKES...IT STOPPED WITHIN A FEW SECONDS....NOT SURE IF WHAT I DID HAD ANYTHING TO DO WITH IT STOPPING. MY GAS PEDAL IS NOT STICKY AND SMOOTHLY ADJUSTS. MY VEHICLE IS IN PRISTINE CONDITION AND HAS HAD ALL MAINTENANCE. I WAS FORTUNATE I HAD SEVERAL CAR LENGTHS CLEAR. I AM 100% CERTAIN I DID NOT ACCIDENTALLY SLIP OR PUSH ON PEDAL. WHILE IT WAS ACCELERATING I EVEN LIFTED FOOT COMPLETELY OFF PEDAL AND IT STILL WAS GOING.

OIL COOLING LINE BUSTED AND COMPLETELY EMPTIED OIL ALL OVER THE ROAD WHILE DRIVING. WAS MAKING LOUD NOISES AND HAD TO COME TO A COMPLETE STOP AND PULL OVER

WHILE DRIVING UNDER 30 MPH. LIGHTS CAME ON FROM THE DASHLIGHTS CAME ON PROMPTING LOW FUEL PRESSURE. SHORTLY AFTER, WEIRD NOISE COMING FROM ENGINE PULLED OVER TO CHECK UNDER THE HOOD. SEEN A LOT OF OIL LOST. HAD THE CAR TOWED TO LEXUS DEALERSHIP AND IDENTIFIED THAT IT WAS HTE ENGINE OIL COOLER PIPE. THIS WAS A KNOWN PROBLEM WITH TOYOTA/LEXUS. WAS TOLD THAT THERE WAS A CAMPAIGN TO ADDRESS THE ISSUE BUT IS EXPIRED BY 10 WEEKS. :(

AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWER BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.

ON SEPTEMBER 30, 2018, ABOUT 7:00PM, DRIVING SLOWLY IN A NEIGHBORHOOD, SLOWED EVEN MORE TO GO OVER A SPEED BUMP, A LIGHT CAME ON. SECONDS LATER, WHEN I WENT TO BRAKE TO SLOW FOR A TURN, THERE WERE NO BRAKES. I HAD TO PUSH TO THE FLOOR AND THE CAR BARELY SLOWED. MY WIFE WAS IN THE CAR. DIAGNOSED AS BRAKE ACTUATOR AND MOTOR ASSIST FAILURE. INTERNET SEARCH REVEALED LEXUS/TOYOTA HAS KNOWN THIS SERIOUS PROBLEM FOR MANY YEARS OF CARS. A SECONDARY WARRANTY ENHANCEMENT HAD BEEN ISSUED TO DEALERS. LEXUS WON'T HONOR IT BASED ON 'CUSTOMER LOYALTY' (OUR FIRST LEXUS). THEY DIDN'T EFFECTIVELY WARN AND WON'T FIX IT. BRAKES ARE AS SERIOUS AS IT GETS. THERE ARE THOUSANDS OF CARS OUT THERE LIKE TICKING BOMBS THAT COULD HAVE BRAKE FAILURE AT HIGH SPEED OR WHEN A CHILD IS CROSSING THE STREET. IT'S REPREHENSIBLE THAT THEY WON'T FIX IT. UNFORGIVABLE THAT THEY WON'T ISSUE A RECALL. WHY? BECAUSE THE PARTS ALONE ARE $4,500 AND OUR LIVES ARE WORTH LESS THAN THAT. PLEASE DO SOMETHING. REPORTING AND ASKING BECAUSE NOT IF, BUT WHEN, LIVES ARE LOST DUE TO 'COST OF DOING BUSINESS' I'VE DONE MY PART TO MAKE A RECORD FOR THE CLASS ACTION LAWSUIT. SHAME ON LEXUS/TOYOTA.

THE VVT-I OIL LINE ON MY LEXUS RX350 BURST WHILE DRIVING ON A HIGHWAY. IT WAS A VERY LARGE LEAK WHICH COVERED THE GROUND, ENGINE, AND UNDERCARRIAGE. THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS CAME ON WHEN IT HAPPENED. COMPLETE LOSS OF OIL AND NO VISIBLE OIL ON THE DIP STICK. AFTER LOOKING ONLINE AND TALKING WITH THE MECHANIC THIS IS A KNOWN DEFECT WITH THE PART THOUGH I DON'T SEE ANY RECALL FOR IT.

WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH THE SUN ROOF SUDDENLY EXPLODED. THERE WERE NO OTHER VEHICLES ON THE ROAD AND NO DEBRIS. THE ROOF HAD NEVER BEEN STRUCK AND WE HAVE NEVER TRANSPORTED ANYTHING ON THE ROOF. THE TEMPERATURE WAS 65 DEGREES AND THE SUN JUST RISING SO NO SIGNIFICANT TEMPERATURE VARIATIONS. THE ROAD WAS SMOOTH.

MY FARM IS 1/2 MILE OFF WELD COUNTY ROAD 16 IN KEENESBURG COLORADO. THERE IS A GRAVEL DRIVE AROUND THE HOUSE TO A SHORT CONCRETE DRIVEWAY IN FRONT OF THE GARAGE. WHEN WE DRIVE ONTO THE CONCRETE PORTION, WE ARE ANGLED NORTH EAST TOWARD THE GARAGE DOOR AND HAVE TO BACK UP A SHORT DISTANCE TO HEAD THE CAR EAST TO ENTER THE GARAGE. WE DRIVE VERY SLOW THROUGH THE YARD AS WE HAVE ANIMALS TO WATCH OUT FOR AND MAKE A SLOW ENTRY TOWARDS THE CONCRETE DRIVEWAY. AS SHE TURNED AROUND THE HOUSE TOWARD THE DRIVEWAY THE CAR SEEMED TO BE GOING FASTER THAN NORMAL AND SHE TOOK HER FOOT OFF THE ACCELERATOR AND EASED ON THE BRAKE BUT THE CAR DID NOT SLOW AND SHE FELT THE ACCELERATOR WAS PULLING HER FORWARD FASTER THAN SHE WANTED. THE BRAKE PEDAL DID NOT SLOW THE CAR. THE CAR ANGLED ACROSS THE CONCRETE DRIVEWAY, NARROWLY MISSING THE CORNER OF THE GARAGE AND STRUCK A TREE ON THE NORTH SIDE OF THE HOUSE. THE IMPACT DID NOT DEPLOY THE AIR BAG AND MY WIFE HAD NO INJURY. HER SEAT BELT WAS FASTENED UNTIL SHE SHUT THE CAR OFF AND EXITED THE CAR. I NOTIFIED USAA MY INSURER AND LATER SPOKE TO SEVERAL MECHANICS ABOUT REPAIRS AND THE PROBLEM MY WIFE ENCOUNTERED JUST PRIOR TO THE ACCIDENT. ONE MECHANIC TOLD ME OF A REPORT OF A SITUATION MUCH LIKE THIS AND SAID TO CALL LEXUS AND SEE IF THERE HAD BEEN A RECALL ON THIS MAKE OF AUTOMOBILE. I CALLED A LEXUS DEALER IN FIRESTONE COLORADO. I GAVE THE VIN NUMBER TO HIM AND HE SAID HIS RECORDS SHOWED THIS MODEL YEAR HAD BEEN RECALLED FOR A PROBLEM WITH THE ACCELERATOR BUT NO RECORDS SHOWED REPAIRS WERE MADE. I TOLD HIM I PURCHASED THIS 2010 MODEL CAR IN 2016 AS A USED CAR AND HAD NO WAY OF KNOWING IF THERE HAD BEEN A RECALL. I HAVE NOT TAKEN THE CAR TO BE REPAIRED BUT AN ADJUSTER DID MAKE A REPORT YESTERDAY (THURSDAY JUNE 6). I HAVE NO RESULTS BUT THE ADJUSTER SAID THE DAMAGE WAS EXTENSIVE AND HE WAS A BIT SURPRISED THE AIRBAG DID NOT DEPLOY.

OIL COOLING LINE BLEW OUT! ALL OIL BLEW OUT OF ENGINE WITHIN MINUTES. I WAS STOPPED IMMEDIATELY WITH ENGINE WARNING AND HAD TO HAVE EMERGENCY TOW. THE REDESIGNED PART WAS ORDERED FROM LEXUS AT A COST PLUS SHIPPING OF $90. THE TOTAL REPAIR WAS $170. THIS IS A FAULTY PART WITH RUBBER LINE THAT HAS SINCE BEEN REDESIGNED ALL METAL--NO RUBBER. LEXUS HAS ACKNOWLEDGED THE DESIGN FLAW BUT NO RECALL.