2002 LEXUS RX Complaints

I EXPERIENCED SUDDEN UNINTENDED ACCELERATION IN MY 2002 LEXUS, RX300 ON 4 AUG, 2010. I WAS IN A PARKING LOT MAKING A LEFT TURN INTO THE PARKING AREA WHEN THE VEHICLE REVVED FULL THROTTLE AND SURGED FORWARD. I APPLIED THE BRAKES FULLY AND WHEN THE VEHICLE DID NOT FULLY STOP I PUT THE VEHICLE IN NEUTRAL WHILE STILL APPLYING THE BRAKES AND STOPPED THE VEHICLE. IT WAS STILL IDLING FULL THROTTLE. I SHUT IT OFF AND LET IT SIT A FEW MINUTES AND STARTED IT AGAIN. IT WENT TO FULL THROTTLE AND WOULD NOT THROTTLE DOWN. I THEN WENT UNDER THE HOOD AND TRIED TO JIGGLE THE ACCELERATOR LINKAGE BUT TO NO AVAIL. I CALLED THE LOCAL TOYOTA SERVICE DEPARTMENT AND THEY TOLD ME TO GET THE VEHICLE THERE. I HAD IT TOWED TO THE SERVICE CENTER. THEY WOULD NOT DO ANY WORK ON IT OR EVEN LOOK AT IT BECAUSE IT WAS A LEXUS AND THEY HAD BEEN INSTRUCTED NOT TO DO ANYTHING WITH UNINTENDED ACCELERATION PROBLEMS ON ANY TYPE OF VEHICLE THAT WAS NOT A TOYOTA EVEN THOUGH LEXUS IS MANUFACTURED BY TOYOTA. I HAD TO GET IT TO A LEXUS DEALER IN TUCSON, AZ (~80 MILES AWAY) FOR DIAGNOSIS. THE LEXUS DEALER SERVICE CENTER DIAGNOSED THE PROBLEM AS A BENT THROTTLE CABLE. SOME HOW A COVER HAD COME LOOSE AND THE CABLE WAS EXPOSED FROM ITS SHEATH AND BENT. I AM SURE THE LEXUS OF TUCSON SERVICE MANAGER, MR. PAUL MINOR COULD EXPLAIN IT EXACTLY BUT THAT IS MY INTERPRETATION OF WHAT HE EXPLAINED TO ME. I ASKED HIM HOW THIS COULD HAVE HAPPENED AND HE SAID HE DID NOT KNOW. THE REPAIR WAS ACCOMPLISHED FOR ~$365.00 PARTS AND LABOR. I WILL HAVE THE CAR BACK ON FRIDAY 20 AUG, 2010. I WILL HAVE THE OLD/BAD PARTS ON HAND. I FEEL THIS IS A PROBLEM IN DESIGN THAT LEXUS SHOULD TAKE RESPONSIBILITY TO REIMBURSE ME AND TO ISSUE A SAFETY RELEASE AND RECALL. THERE SHOULD BE A FAIL SAFE IF THE THROTTLE CABLE SHOULD BEND. IN MY CASE THE BENT CABLE CAUSED A FULL THROTTLE CONDITION AND SUDDEN UNINTENDED ACCELERATION. I WAS FORTUNATE THAT I WAS AWARE OF WHAT TO DO IN THAT SITUATION AND THAT A PEDESTRIAN OR ANOTHER VEHICLE. *TR

TL*THE CONTACT OWNS A 2002 LEXUS RX300. WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER WHO STATED THAT BECAUSE THE VEHICLE WAS OUTSIDE THE WARRANTY, THEY WOULD NOT ASSIST WITH THE REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,500.

ENGINE OIL CONSUMPTION IS TOO RAPID. TOOK THE CAR TO THE LEXUS DEALER BUT THEY ARE NOT ADMITTING THAT IT IS A OIL GEL INSTEAD THEY ARE SAYING THAT MY VALVE IS DAMAGED AND THE ENGINE NEEDS TO BE REPLACED.

TL* THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT STATED HIS TRANSMISSION FAILS WHENEVER HE DRIVES, THE TRANSMISSION MAKES NOISE. THE GEAR IS SLIPPING AND THE VEHICLE WILL NOT MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRANSMISSION WAS REPLACED FOR $4800. THERE IS A POWER TRAIN WARRANTY BUT THEY WILL NOT HONOR IT AND WANT THE CONTACT TO PAY FOR THE REPAIRS. THE TOYOTA/LEXUS MANUFACTURER WAS CALLED AND THEY STATED THEY WILL NOT HONOR THE WARRANTY. THE FAILURE MILEAGE WAS 57,465. UPDATED 04/15/10. *LJ UPDATED 05/13/10. *JB UPDATED 05/25/10.*JB

TL*THE CONTACT OWNS A 2002 LEXUS RX300. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR AND THE VEHICLE STOPPED. AFTER THE DEALER INSPECTED THE VEHICLE THEY INFORMED THE CONTACT THAT IT THE FUEL SENSOR CAUSED THE FAILURE. THE DEALER REPAIRED THE FUEL SENSOR. THE ENGINE OIL WAS ALWAYS LOW AND THE CONTACT HAD TO ADD OIL TO THE VEHICLE EVERY WEEK. THE ENGINE ALSO EXHIBITED A LARGE AMOUNT OF DARK SMOKE. THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPAIR IT. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE IF HE PAID $2,000 IN ADVANCE. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT HIS VEHICLE WAS NOT A PART OF ANY RECALLS AND THERE WAS NOTHING THEY COULD THEY DO UNLESS THE CONTACT PAID THE REPAIR COST. THEY ALSO STATED IF THE VEHICLE REMAINED AT THE DEALERSHIP, HE WOULD BE BILLED FOR A STORAGE FEE. THE ENGINE WAS DAMAGED AND THE VEHICLE WAS AT THE DEALERSHIP WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 48,000. THE CURRENT MILEAGE WAS 105,000.

TL*THE CONTACT OWNS A 2002 LEXUS RX300. WHENEVER THE CONTACT ATTEMPTED TO COME TO A COMPLETE STOP, HE NOTICED THAT THE RPM'S SUDDENLY INCREASED CAUSING THE VEHICLE TO LUNGE FORWARD EVEN WHEN THE BRAKES WERE APPLIED. THE CONTACT PREVIOUSLY NOTICED THAT ALL OF THE DASHBOARD WARNING LIGHTS ILLUMINATED FOR SEVERAL DAYS AND THEN SHUT OFF WITHOUT BEING SERVICED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 174000. UPDATED 3/24/10 *CN THE CONSUMER STATED HE EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. UPDATED 06/17/10*JB

IN NOV OF 2009 I STARTED HEARING A CLICKING SOUND IN MY CAR AND IT FELT LIKE THE FRONT AND REAR TIRES ON THE PASSENGER SIDE WAS RUBBING AGAINST SOMETHING. I TOOK MY CAR TO A LEXUS DEALER AND WAS TOLD THAT MY DRIVESHAFT NEEDED TO BE REPLACED. SEVERAL WEEKS AFTER THAT MY DRIVESHAFT FELL OFF. BEING AS THOUGH I DID NOT HAVE THE $1800 I WAS QUOTED TO HAVE IT REPLACED. I CALLED THE LEXUS CORP AND EXPLAINED MY SITUATION TO THEM. THEY OFFERED ME A GOOD FAITH DISCOUNT OF 10% OFF OF THE PRICE I WAS QUOTED BY THE LEXUS DEALER. I TURNED IT DOWN BECAUSE I FELT THAT IT WAS SOME TYPE OF DEFECT THAT CAUSED MY DRIVESHIFT TO FALL OFF. IN LIGHT OF THE RESENT TOYOTA RECALL FOR DRIVESHAFTS FALLING OFF ON THEIR TACOMA PICKUP TRUCKS AND (BEING AS THOUGH LEXUS IS AN ENTITY OF TOYOTA) I STARTED THINKING THAT THERE HAS TO BE A CONNECTION. I CONTACTED THE LEXUS CORP AGAIN AND ASKED THEM IF THEY COULD LOOK INTO THE ISSUE IN LIGHT OF THE FACT THAT TOYOTA JUST RECALLED THEIR TACOMA TRUCKS FOR THE DRIVESHAFT ISSUE. THAT WAS ON SAT 2/13/10 WHEN I CALLED. LEXUS CORP CALLED ME BACK TUES MORN ON 2/16/10 TO SAY THAT THEY ARE NOT HAVING ANY RECALLS ON MY VEHICLE AT THIS TIME AND THAT THEIR POSITION STILL STANDS TO OFFER ME THE 10% DISCOUNT. AGAIN I REFUSED BECAUSE I BELIEVE THERE IS A CONNECTION. I WOULD LIKE TO HAVE THIS ISSUE INVESTIGATED TO SEE IF THE ISSUE WITH THE DRIVESHAFT EXTENDS BEYOND THE TACOMA TRUCKS. MY CAR HAS BEEN SITTING FOR OVER 2 MONTHS NOW BECAUSE I CANNOT AFFORD TO GET IT FIXED. IT HAS BEEN VERY FRUSTRATING AND VERY INCONVENIENT TO NOT BE ABLE TO DRIVE MY CAR ESPECIALLY WHEN I AM CERTAIN IT IS DUE TO A DEFECT IN THE DRIVESHAFT WHICH SHOULD BE CORRECTED BY LEXUS. *TR

WHENEVER AT A STOP OR GOING AT VERY SLOW SPEEDS (LESS THAN 10MPH, FOR EXAMPLE), GAS PEDAL STICKS. I HAVE TO APPLY PRESSURE OR STOMP ON THE PEDAL TO GET THE CAR TO MOVE, THEN IT OFTEN LURCHES AHEAD. THIS DOES NOT HAPPEN IF GOING AT SPEED (25 + MPH) WHEN TAKE FOOT OFF GAS PEDAL NOR DOES IT HAPPEN WHEN PUTTING CAR INTO REVERSE. AT TIMES HAVE TO APPLY EXCESSIVE PRESSURE TO GET THE GAS PEDAL TO MOVE, OTHER TIMES NOT AS MUCH PRESSURE. SO FAR HAVE NOT DONE ANYTHING TO REPAIR THE STICKING GAS PEDAL. PROBLEM HAS BEEN GETTING PROGRESSIVELY WORST SINCE LATE LAST YEAR. *TR

I OWNED A 2002 LEXUS RX300, WHICH WAS TOTALED IN MAY OF 2009 DUE TO A STICKING ACCELERATOR. AFTER I STARTED IT IN MY GARAGE, THE VERY SECOND, I ENGAGED THE DRIVE GEAR, WITH MY FOOT SECURELY PLANTED ON THE BRAKE, MY VEHICLE TOOK OFF LIKE A ROCKET. IT CRASHED THRU MY GARAGE DOOR, PROCEEDED ABOUT 20 FEET ACROSS MY DRIVING PAD, CRASHED THRU A BRICK RETAINING WALL AND DID NOT STOP UNTIL IT HIT MY NEIGHBOR'S HOUSE NEXT DOOR. MY VEHICLE WAS TOTALED AND COLLISION RESULTED IN MASSIVE DAMAGE TO MY HOME AND MY NEIGHBOR'S HOME. TOYOTA INSPECTED MY VEHICLE AND ADVISED THAT MY INCIDENT WAS NOT THE RESULT OF A MANUFACTURING DEFECT AND THAT THEY WERE UNABLE TO DETERMINE THE CAUSE. MY VEHICLE HAD 61,000 MILES AND WAS IN MINT CONDITION, AT THE TIME OF THE CRASH. I REPORTED THIS INCIDENT TO NHTSA ON 6/1/09. THERE HAS BEEN NO MENTION OF LATER MODEL LEXUS IN ANY OF THE CONVERSATIONS. I'D LIKE FOR SOMEONE TO ADDRESS MY ISSUE AS WELL. THANK YOU. *JB

2002 LEXUS RX 300 STOPPED DEAD WHILE OWNER WAS DRIVING THE VEHICLE. WE LEARNED THAT THE TRANSMISSION ON THE VEHICLE COMPLETE FAILED. VEHICLE HAD APPROXIMATELY 65,000 MILES ON IT AT THE TIME OF THE INCIDENT. *TR